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    • nothing new always been that way for 25+yrs now i had voip lines with NTL back in the late 90's which is why a real trucall box or a handset with real truecall software in it is SO good.   on average i get about 25-35 of these calls a month NONE get thru  the ones that spoof UK or mobile numbers are still screened are easily dealt with the truecall system   if they are real, the only thing they have to do is speak and you get an alert ring to listen to whom call with the option to accept or ZZapp them. once zapped that number never gets thru again.   its worthy to note that the scammers only ever use disconnected numbers, or fake numbers after a known local UK dialling code well the truecall software already knows these numbers as it gets the same databases the scammers use. if the number doesnt come up on the fake/disconnected list, it also then checks if the UK number is listed active UK and will auto put people thru   very clever little device worth every penny and mine is from 2006 when i joined CAG.
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hi there, 4 weeks ago we moved into a rented property (we have a rolling monthly contract). We knew the house was in a pretty bad state of disrepair, but as we only had a short while to view, the true horror was not apparent until we moved in.

 

What i thought was a yellow wall, was in fact once white and is nicotine yellowed. there is fat (??) grease and dirt in in all woodwork. mould in the kitchen, behind the washer. The dark green carpet in the middle room, was in fact damp underneath and rotten. the landlord seems to do minimal repairs and we are the ones in the tenancy contract responsible for "all internal decoration matters". So basically it is up to us to repaint the entire house, fit carpets in 3 rooms and we have already bought tiles for the kitchen and bathroom. We have had to pay the council to dispose of rubbish left by previous tenants. We are also responsible for all glass in the windows, which seemed reasonable until we were told that next doors windows FELL IN and they were expected to foot the bill (same landlord). to top this off, we have been told by our builder that the previous tenants were growing weed in the front bedroom- explaining the holes in the ceiling and the walls and in the fireplace and the tin foil stuck to the walls.

 

As you can imagine, as time has gone on, we are finding more and more wrong with this house. each job we undertake (pulling up a carpet, stripping the filthy wallpaper) opens up a whole new set of problems. We are not merely decorating this house we are renovating it.

 

At the moment, the hallways walls are half painted, we have repainted two rooms, the bathroom is half done and we have pulled up the vile carpets, leaving bare floors. My partner has stripped all of the mouldy/greasy/rotting paint from the kitchen and now the walls are bare. We have had a discussion and totalled up spent costs combined with costs to come of making this house acceptable will be 1500.

 

We now want to move out but i'm worried that they will withold our deposit as we have done half a job. All i would say in our defence is better no carpets than smelly rotten ones that are filthy, and better no paint and bare plaster than mould and chip fat. I have also done the garden and redecorated the front room. Do you think they will withold our deposit for this? I don't see why i should have to pay for basic things to line our landlords pocket. Next door are putting in new carpets and floors too and worktops, but i really am sick of it. we have been here 4 weeks and still have no useable kitchen. Where do we stand legally?

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What sort of tenancy do you have? It should be an AST, in which case it will be for a fixed term, then if not renewed will elapse into a rolling (periodic) tenancy. (Go on, now tell me you are in Scotland - they seem to do things differently up there!)

 

I don't care what it says in your tenancy agreement about who does what, the point is your landlord has a duty to ensure the property is habitable.

 

You seem to have taken the decision to move anyway, and I can't blame you really from what you say. If I were you, I would stop renovating right now, and call in the Environmental Health Department of your Local Council. When you say you have done things like strip out the old carpets, have you had them disposed of yet, because it would be good if the officers could inspect them. But, be warned, by doing this you may well get a retaliatory S21 NOSP, because, if your landlord is in the wrong here, EHO will have a field day with him. He won't be allowed to let the property until it is habitable and safe, and they will then turn their attention to any other property he manages.

 

When you signed up for the house did you get the certificate to say where your deposit had been protected? Do you know that it was protected?

 

Also, a little trip to your local Shelter branch will help you greatly in this, and I think you should do this if only for them to check your tenancy agreement, because it doesn't sound quite right to me.

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On the other hand......................

if it is a rolling tenancy give him a months notice and if your deposit is equal to a months rent move out without paying, that way he cant keep your deposit ;)

He needs reporting to the environmental health dept

I QUESTION THEREFORE I AM!! [sIGPIC][/sIGPIC]

 

Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you! :p

 

 

I have been smoke-free for 4yrs

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Where's that Planner? Now I'm stumped! You cannot start off with a rolling tenancy surely! (Unless you inherited it perhaps, and I think I might be talking about old rent controlled tenancies here) Unless it was a weekly perhaps?

 

Planner, can you explain please?

 

Cheers

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You can start of on a rolling tenancy. An AST can be for any short period of time, a day, a week, a month etc. Its just much much more common to have 6 or 12 monthly ones as this gives the LL more 'power'.

 

Give the correct notice and move has advised, seems little point in worrying about what might be, your happiness is more imprtant than a deposit if he decides to keep it. Even then you have options to recover it at your disposal.

 

Good luck.

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Thank you Planner, never thought of this as its never come up before. Mind you I was getting warm - I had started thinking about weeklies! Anther 3 days and the light bulb might have come on.

 

Cheers, you are a diamond.

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Thank you Planner, never thought of this as its never come up before. Mind you I was getting warm - I had started thinking about weeklies! Anther 3 days and the light bulb might have come on.

 

Cheers, you are a diamond.

 

The only trouble with tenancies of less than 6 months is that the landlord hasnt got the power to determine (end) the tenancy until the 6 months has expired. I.e. if you granted a three month tenancy and the tenant wouldnt leave after 3 months, you wouldnt have the power to do anything about it until 6 months (barring s.8).

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Sorry to hijack.................................:oops:

 

Planner, have some friends who rented a house from an agent and said they only needed a short term let maybe 2 or 3 months at the most as they were waiting for a housing association property to become available

The agent said thats fine, when the couple came to sign their agreement they didnt read it through (who does lol) so didnt notice that they were indeed signing for minimum 6 months

They stayed in the property 2 months before giving notice and moving out, everything was a ok with the agents at that point

Now the agents want the balance of 4 months rent back and additionally are claiming damages which do not show on the outgoing inventory (ie things have been altered)

Can they do anything about the gap rent?

They did have a verbal agreement which the agents obviously went back on

They sound like a right shower to be honest

I QUESTION THEREFORE I AM!! [sIGPIC][/sIGPIC]

 

Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you! :p

 

 

I have been smoke-free for 4yrs

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arghhhhh.......

 

Always read the tenancy agreement!

 

I'm off to weep in a corner. Maybe bang my head against something whilst muttering.

 

Arrghhhhh.

 

(they are probably liable for the rent unless they can prove otherwise to a friendly tds adjudicator)

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arghhhhh.......

 

Always read the tenancy agreement!

 

I'm off to weep in a corner. Maybe bang my head against something whilst muttering.

 

Arrghhhhh.

 

(they are probably liable for the rent unless they can prove otherwise to a friendly tds adjudicator)

Settle down now, settle down as dear old Ken Goodwin would say (theres a blast from the past) lmao

I said the same to be honest but i did suggest that as there was a cockup on the agents behalf for them to write offering to pay half the difference (cant hurt can it? and if you dont ask you'll never know) so actually just pay for 2 months

The DPS is a different entity altogether as an insurance bond type thingy? was in place so there is no protected deposit (i think the council helped them with it) but the agents are going to claim from the council so then they will counterclaim from the tenants

Still with me? lol:D

I

Edited by callumsgran
Typo...........can one BECOME dyslexic? lol

I QUESTION THEREFORE I AM!! [sIGPIC][/sIGPIC]

 

Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you! :p

 

 

I have been smoke-free for 4yrs

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yeah. can't hurt to ask.

 

I think the deposit should still have been protected, don't think the council involvement should have changed that if there was a private LL involved. I'd need to check.

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No it doesnt have to be protected as it's never actually passed over if you see what i mean?

It was only a promise of a deposit from the council should the need arise, ie if the tenant left any damage or rent arrears etc,

Our local council said they would do it for us, then later reneged but thats another story :rolleyes:

 

The tenants i believe then had to pay an insurance premium against causing any damage and i understand the agents are claiming damages from the council, its all a bit strange :confused:

I QUESTION THEREFORE I AM!! [sIGPIC][/sIGPIC]

 

Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you! :p

 

 

I have been smoke-free for 4yrs

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Yep, Kraken, to prevent homelessness LA's will very often loan the rent in advance or deposit. Really lucky people will get both.

 

Also, its quite common, (I deal with last chance people) if the LA really want a specialist landlord or HA to take someone they will agree to a bond - any damage or tenancy breach the LA foot the bill, likewise any rent arrears. With damage, of course this means the inventory has to be spot on.

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Thanks jackie, you explain things so much better than me lol

I QUESTION THEREFORE I AM!! [sIGPIC][/sIGPIC]

 

Unfortunately i'm not an expert in any given field legally and my advice and that of the Consumer Action Group and the Bank Action Group is given without prejudice and without liability so please if in any doubt whatsoever seek help from an insured qualified professional. Contents of my posts are purely my own personal opinions and not condoned or endorsed in any way, shape or form by CAG. Thank you! :p

 

 

I have been smoke-free for 4yrs

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