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    • They have defended the claim by saying that the job was of unsatisfactory standard and they had to call another carpenter to remedy. My husband has text messages about them losing the keys a second time and also an email. What do they hope to achieve??? Most importantly,  as far as I have seen online, now I need to wait for paperwork from the court, correct?
    • The Notice to Hirer does not comply with the protection of Freedoms Act 2012 Schedule  4 . This is before I ask if Europarks have sent you a copy of the PCN they sent to Arval along with a copy of the hire agreement et. if they haven't done that either you are totally in the clear and have nothing to worry about and nothing to pay. The PCN they have sent you is supposed to be paid by you according to the Act within 21 days. The chucklebuts have stated 28 days which is the time that motorists have to pay. Such a basic and simple thing . The Act came out in 2012 and still they cannot get it right which is very good news for you. Sadly there is no point in telling them- they won't accept it because they lose their chance to make any money out of you. they are hoping that by writing to you demanding money plus sending in their  unregulated debt collectors and sixth rate solicitors that you might be so frightened as to pay them money so that you can sleep at night. Don't be surprised if some of their letters are done in coloured crayons-that's the sort of  level of people you will be dealing with. Makes great bedding for the rabbits though. Euro tend not to be that litigious but while you can safely ignore the debt collectors just keep an eye out for a possible Letter of Claim. They are pretty rare but musn't be ignored. Let us know so that you can send a suitably snotty letter to them showing that you are not afraid of them and are happy to go to Court as you like winning.  
    • They did reply to my defence stating it would fail and enclosed copies of NOA, DN Term letter and account statements. All copies of T&C's that could be reconstructions and the IP address on there resolves to the town where MBNA offices are, not my location
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Charges i am about to be charged


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i have just recieved mey pre-advice notice from nat west bank and have been charged, as follows:

£28.00 MAINTENANCE CHARGE

£12.95 SUBSCRIPTION TO ADVANTAGE GOLD

£38.00 FOR UNPAID ITEM

£35.00 FOR GUARNTEED CARD PAYMENT

TOTALLING £113.95

 

is this ok for them to do this, or anyone got any ideas to stop these, also i was recently charged over £60 for being 2p overdrawn

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If these are your first charges, then you can call them to see if they will refund any of them. Sometimes as first time charges, they will. And its always worth a try.

 

Also is there any reason you need advantage gold account. They take that payment every month, and most of the time the standard account is just as efficent.

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no, should cancel it but are these charges legal in any way

Advantage gold ones are.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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they coming out my bank on 21st july, so was going to ring them, any ideas what to say to them

Have you had any charges on the account before?

Have you received any refunds before as a gesture of goodwill?

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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had a couple of charges no refunds, i only wemt o/d by 2p and got chrged nearly £60, they just palmed me of and i paid charges

They won't refund if you call them by telephone so you need to start the process of reclaiming your charges back.

 

One further question, do you have Advantage Gold account for any reason? Do you use the benefits of the account because if you don't then you are giving the bank over £150 for no obvious return.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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i have it for holiday insurance and mobile phone insurance

you can get both cheaper than £150 and mobile phone may be insured on house insurance.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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i know, i will ring them now see what that have to say, any ideas of what to say

Personally I can tell you. There was no bank error no they are declining the refund.

 

I hope they don't but if they do then start the process of reclaiming charges.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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Let us know how you get on with it. Natwest are not known for being the most understanding bank. :rolleyes:

HOW TO...DUMMIES GUIDE TO CAG...Read here

STEP BY STEP GUIDE...Read here

F&Q's... Read here

EVERYTHING YOU NEED THE A~Z GUIDE...Read here

 

Go to our Cag Toolbar Download page here

 

Please don't forget this site is run on DONATIONS If this site has helped in any way, then please give a little back. ;-)

Any opinions are without prejudice & without liability. All I know has come from this site. If you are unsure, please seek professional advice. .

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Let us know how you get on with it. Natwest are not known for being the most understanding bank. :rolleyes:

I would have declined the refund in their position as there is no bank error. Is the links to the bank reclaiming process on your signature? If it is(cos i have signatures switched off) then start the process.

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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what does that mean, bank reclaiming process to my signature

it should be on seasidelady's signature on one of the links(I have signatures switched off but site team normally have links to important info).

.

FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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