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    • I will revert back if i get paid the £321.00 
    • so from august 2019 till june 2020, when harvey's went bang, you did nothing to chase this up? then you wrote your first letter to creation, the finance company?   sorry i must say this story is getting mighty confusing..for want of a different word.    so how did this ultimately end in benson's getting involved?
    • I called the hermes help desk to see if they had done anymore to locate my rather large parcel, this was after submitting the online claim form. He told me they there was no chance of it being found.   I asked  if i am covered, he spoke to the claims department and came back and confirmed it was covered including the shipping cost of £21.00 so £321 would be paid back.    Nothing formal from the claim team in writing so far.        
    • It was The repair team that do work for Harvey’s. They had to come out three times in the space of four months. After the last visit in august 2019 Harvey’s contacted us to say they would replace the sofas
    • If you can spend some time reading around the threads here as I've already suggested, you will understand what we have to say about the so-called insurance cover and how it is unfair and unenforceable. Please familiarise yourself with this. Have they actually agreed to pay out on the insured value? Not only should you have the value of your lost items that you should also have the cost of the delivery as well as the insurance back. They don't care about losing a lot of business. They've got a huge amount of business and although they are the most complained about courier company in the country, I expect that 98% of their deliveries are successful. Of course when you talk about the remaining 2% of millions – it still ends up with a lot of loss parcels. The really disgusting thing is how Hermes then deny liability and try to force people to accept their losses. Most people give up but people who come here normally get their money back – but in your case afraid it does depend on the correct declared value
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HFC/Beneficial/Weightmans Can You Help?

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I have posted previously about a loan with HFC which was passed to Weightman's.


I have received 2 letters today as I am querying PPI, one with £13000 at the top and £14000 at the bottom from Weightman's, the other from HFC with £13000 on it as the balance.


Weightman's say this is wrong as they had realised IIP refunded (due to end of loan period - not included in my fight for PPI with HFC) and that the balance is £14000 and HFC are wrong.


Where do I stand as I have 2 letters which state £13k altho letter from Weightman's also states £14.


Is there any legal way around this to fight for the balance to be £13k, Weightmans state they had already refunded my IIP but can't explain when and why I wasn't informed, it just came off the balance. I do vaguely remember this happeneing a few years ago.


The figures they provide of debt less my payment would make £14k.....but have I any right to hold them to £13k as I have written confimation ?


Also can Weightman's charge me £2470 collection fee when as soon as it was passed to them I got in touch and have paid for last 3 and a half years, they have never needed to write letters or threaten court etc???



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