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    • Just to clear it up, sorry I don't make sense sometimes. I have paid £4000 £1200 of that was suppose to clear the £1200 debt.   Meaning I have sent a extra £2800 on top of my normal mainternance money.   Thank you
    • Try CPR 31.15 Possibly but a party is not compelled to disclose any documents pre allocation
    • Hi, I shown my key worker a letter that was sent to me saying that I owe £1200, she setup a standing order around 2021, this was to pay back money I owed, with my mental health status I have had complex issues to deal with and I just simply forgot about this standing order so it has been running for about 3.5 years acording to my key worker, anyway I'm not worried about the money that was sent that I call a overpayment, it went towards supporting my child's household so I am just happy with that, I am a little sad that I am being told I still owe this £1200, I have sent bank statements over 3 years worth but they have not taken away this £1200 bill and still say I owe it   Thank you
    • She did try contacting EON in the early days of the debt but they refused to speak to her because she could not pass the security checks. She didn't know the answers on an account she hadn't opened?   I also saw this article recently which could be what has happended here: Debt collection agencies in the UK are using fair means or foul to link people to an address where an unpaid debt has been run up, sometimes years after they have moved out The Guardian Anna Tims Mon 22 Apr 2024 The letter from the debt collection agency arrived out of the blue, and it was intimidating. It informed Joshua Simpson* that he owed £2,212 to Octopus Energy, and accused him of ignoring previous requests to settle the bill. If he did not stump up within 14 days, he was told, further action would be taken to recover the money. Simpson checked his Octopus account – it was in credit. Then he noticed the address where the debt had been accrued between 2022 and 2023. It was his childhood home – which his family had sold 18 years previously. "Since I was only 16 when we left the property, I was astonished that they'd linked my name [to it]," he says. "The debt collection agency insisted I provide a tenancy agreement to prove how long I've lived at my current address. I couldn't, since we bought our home. "They are now actively pursuing me for this debt, causing me a huge amount of stress. We are about to remortgage, and if this debt prevents us switching to a better deal, we will face real financial hardship." Simpson had been sucked into the shadowy world of "identity tracing", whereby investigators recruited by creditors seek to locate individuals who have moved home without paying their bills. It is an unregulated sector where anyone can set up as an agent in a back room without a licence, or scrutiny, and use fair means or foul to identify debtors. Reputable companies join a trade association that operates a code of practice, but membership is not mandatory, and mistakes are common. Last year, a teenage boy was chased for a debt of more than £900 by debt collectors acting for the energy company Ovo. A "trace agent" had somehow linked him to the debt because his parents had previously rented the property in question. An investigation by the Observer established that the debt had been run up by a subsequent tenant. The consequences of mistaken identity can be catastrophic. Individuals who are erroneously linked to a debt face, at worst, court action, bailiffs and a ruined credit rating. At best, they can endure weeks of stress and paperwork in order to prove they are not the debtor. It is estimated that 20m identity traces are made in the UK every year, many on behalf of companies that are owed money. Personal data is often obtained from credit reference agencies, which record applications for credit, and details are supposed to be verified with several different sources before being used for debt enforcement. In practice, however, this does not always happen. Simpson's details had been passed along a chain of intermediaries before the demand was issued. Octopus had given the unpaid account to a debt collection agent, which had contracted a tracing service, GBG, to find the debtor................ Full Article: https://www.theguardian.com/money/2023/oct/04/a-cry-for-help-energy-providers-play-the-villain-in-dramas-to-chill-the-blood ..............The Financial Ombudsman Service, which investigates complaints about financial firms, states that debt collection agents have to produce convincing evidence to link an individual to a debt, rather than rely on names, addresses and birth dates. According to the trade association, the Institute of Professional Investigators, an unknown number of investigators and trace agents are operating below the radar. Many more are merely inept, as data protection compliance training is not mandatory. "We have been campaigning for many, many years to try to get all private investigators regulated," says secretary general Glyn Evans.
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Moorcroft and their fees?


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Maybe I am missing something here, but I don't know.

 

After opening my mail with mis-spelt address in a lovely yellow envelope, I am filled with dread as it comes from their Pre-Court Division. scared0006.gif This is made worse because it also says NOTICE OF INTENDED LITIGATION

Oh no!!!! scared0008.gif;)

 

Anyway, their fees don't make any sense to me.

 

Balance £14X.XX

 

Solicitors costs for issue of claim form £50.00. What? Wouldn't you have to errrr, win, then ask for this?

 

Court fees for issue of Claim Form £20.00 ???? Not £30 then?

 

Solicitors Costs for Entering Judgement (by default) £25.00. Oh please, residents of la-la land.

 

It's all irrelevant because they won't take it to court, and I couldn't give a shiny one if they did. But they've a cheek with these 'scary' designed to induce panic - look how much money you can save bullcr*p letters.

 

What a bunch of self-involved chimps with delusions of adequacy (I nabbed that from someone here, lol)

 

I love the nugget at the bottom of the letter - 'please note we have confirmed with a major public utility that you are in occupancy at the above address (the one they couldn't spell right) Well, no s**t Sherlock, that's whose debt it is.

 

Cheque for £30 sent to utility - I hope they don't give it to Moorcroft - heaven forbid. Btw, my electric jumped up from £6 a week when I moved here to £25 a week! Now I'm with Scottish Power it's less than £6 a week. It's only a diddy flat, above utility company knows full well I am in major dispute with that huge 6 week bill. :mad: They'll get it in dribs and drabs I suppose, but Moorcroft are getting nothing of me, directly at least.

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Sorry to butt in but have been searching for advice on this very topic. I too have received this morning a shiny yellow letter, despite requesting a subject access request from Moorcroft last week. They have not responded to that letter. This is all getting on top of me folks. Really, really don't know where to turn next. Can anyone help?

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Hi rapunzel1 , its always best to start your own thread that way the info put forward can not be mistaken for your answers, from the little knowledge that I have gleemed from other caggers I think that you should SAR the OC and only CCA the debt collection firm, and you have to allow 40 days for a SAR, also moorcroft tend to post letters that appear to be more serious then the last then generally give up so don't worry to much about their colourful letters.

sleepingdog

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Thank you so much for coming to my aid Sleeping Dog, and sorry for posting in the wrong place, I am very new here. Unfortunately I think I've dealt with everything wrongly. I CCA'd the original creditor, who had an enforceable agreement. I then tried to negotiate a repayment programme with them and asked for an expenditure sheet. They said they would forward one to me, the next thing I receive is a nasty letter from Moorcroft saying they were acting on behalf of the original creditor.

 

As I had not received any notification from my original creditor that they'd passed the debt on, I subject access requested Moorcroft. OMG really don't know what I'm doing, do I? Help!!

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Thanx. I really am worried sick. Should I send them another letter asking them to respond to my sar or sit tight and wait to see what happens next? (might just have some stumps where my fingers were by then) :oops:

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then they give up eventually

 

You mean to say thier fun laters will dry up?, damn. :p:D Maybe they'll track down my moby and record the call for 'quality purposes'. Guffaw :D

 

Rapunzel1, do start your own thread so you can get advice directly on your issue - it will be clearer and more helpful for you.

 

You will soon learn they are powerless cheats relying on fear. :) Stick around and you'll see.

 

Click here and then click newthread.gif fill out the title and off you go.

 

Don't let these morons make you worry.

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