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Help With a Welcome finance Loan


cj25
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I would like any comments/feedback/help /advice on dealing with Welcome Finance.

 

I have a loan with them which was for £2000 and was unsecured, i was told i had to take PPI and was sent a pre-printed form that already had all the boxes ticked.

 

Firstly is this a case to complaim/compensation?

 

Also i missed the first few payments and went to payplan for help with a couple of debts and getting help but not with welcome as they are refusing to freeze interest so every month i pay them £115 and they put £145 interest on so the loan every month is going up and not down.

 

the payment should be £180.66.

 

I have sent a letter requesting PPI be cancelled due to advice from OFT and finanical obudsmen service as well as a settlement figure.

 

Any advice please???? :(

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Have you only ever had 1 loan with them ? as they do roll up loans.... What you need to do first is raise a dispute directly with Welcome in the first instance, if you feel you have been missold the PPI, then you must cancel and ask for a refund....get it all in writing and send any correspondence recorded delivery....

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Thanks for your speedy reply.

 

It is the only loan i have had with them. I will send the letter today by recorded del and see what happens. The letter will state that i am unhappy with my PPI and wish for it to be cancelled and also ask for a new balance and a settlement figure as a family member is willing to help to pay off the debt and i can pay him back as long as the amount is reasonable from Welcome.

 

The loan was £2000 and now showing £3835.

 

They have also charged me 3 times for £10 for outgoing phone calls

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