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    • What happened BRS, contacted me after the accident and wanted to repair the damage i agreed i told them don't you want to go through the insurance they said no !. I said ok you can repair the damage, they asked me for more details about the damage so they could post the job on mybuilder.com. Anyway i emailed them giving them details of the damage and they never replied and ignored me.   It was only when i done a askmid and got the insurance details of 2 policies running on the vehicle and contacted Allianz the first on the list, BRS contacted me saying sorry for the lack of communication i went on holiday and left it with another staff member who failed to contact you.   BRS offered to say they want to repair the damage i said "NO" you messed me about the first time and now i want the security of going through the insurance.     I did give them one last opportunity under my terms i told them to pay ***** (fair amount)into my account and that would settle the matter and i would sign a agreement that the damages are paid in full. There reply was "that is not how we do things here and to contact their insurance" and conveniently never gave me the insurer responsible.
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    • Give them time-amoebas are a little short on brain power to work sarcasm out. I wrote a letter similar to yours to Parking Eye and they wrote back to confirm they had received my appeal! 
    • considering it expires in Jan 2021 it looks like it has 2 insurances policies running on it at the same time, What a farce! each insurance company could blame one another this shouldn't be legal, but it looks like it is.
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dj1971

DJ v Lowell Financial

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I have 3 ac's with lowell financial which were originally co-op bank, t-mobile & capital one. I sent DSAR to lowell 13/05 requesting everything they hold on me. 40 days expired on Tuesday just gone and today I received copies of all correspondence between them and me. They conclude by saying " We trust this now fully answers your request" So no true copy of original agreement, no statements, etc....... Please advise on how I should proceed.

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They won't be able to provide the original agreement because they don't hold it, they would have to acquire it from the original lender. So in order to obtain it you would have to send a CCA request. As for the statements, they should have sent you a statement of a/c regarding what you have paid them, as for a statement of a/c with regards to the original lender, you should get that with the CCA request.


Anthrax alert at debt collectors caused by box of doughnuts

 

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Thanks for the response. I had assumed Lowell would have a copy of the original agreement and statements as they bought the debts from original creditors. So from what you are saying, this is not true?

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They buy portfolios of debts which are electronically transferred, they very rarely receive paper documents, so when you send a SAR, which is covered by the Data Protection Act, they'll only send what they have & are not obliged to contact the original creditor for information, whereas with a CCA request they are bound by the Act to provide you with a copy so must acquire it from the original creditor.


Anthrax alert at debt collectors caused by box of doughnuts

 

Make sure you do not post anything which identifies you. Although we can remove certain things from the site unless it's done in a timely manner everything you post will appear in Google cache & we do not have any control over that.

 

Vir prudens non contra ventum mingit

 

[sIGPIC][/sIGPIC]

17 Port & Maritime Regiment RCT

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Many thanks.

 

So I CCA Lowell, or original creditors?

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cca to lowell.

not much chance of getting one from crapital1.:)

 

but mobiles are not covered.

 

and depends what coop bank was?

 

SAM:pLOWELL DETESTER


SAM:pLOWELL DETESTER.

 

SO PROUD OF MY AVATAR,THAT TOOK ME WEEKS TO WORK OUT HOW TO GET ONE.:lol:

 

PLZ CLICK MY SCALES IF YOU LIKE WHAT I SAY.

OR IF I HAVE HELPED IN ANY WAY.:smile:

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Thanks.

 

Co-Op bank is in relation to overdraft from 2004 on an account I had with the co-operative bank.

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An overdraft is not covered by CCA either. For both the mobile phone and OD you would have to contact the original creditor and send them a SAR request.


:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

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A question Here:)

 

When dj1971 sent the SAR, shouldn't lowells have sent more than just correspondence - I thought it covered records of phone calls, automated decisions etc etc

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