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EDF Has sent us a bill for £1,970

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Can anyone help. Edf sent us a bill just over a month ago for £1,970. They had been sending the usual bills that we have been paying. They are saying that we owe this amount because when they changed the meter over the figures had not been caculated properly. We were unaware that they changed the meter over. We have made numerous calls to edf requesting that they prove that we owe them this amount. They have ignored us and they sent a letter to us, a couple of days ago, saying that they have passed it on to a debt collection agency. I have just had 2 people at my door and i found myself hiding in my own home. i didn't answer the door as i was scared that they would start taking our household items.

 

This situation is not our fault and yet we are left spending hours trying to sort it out. Whilst edf are just demanding this money, that we feel we dont owe them.

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Welcome to the site.There have been many cases where refunds have been made to customers who were overcharged.

Will move your thread into the correct forum.


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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You should have put something in writing to EDF.

Have the people who have been at your door left any paperwork ?


Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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