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    • Well, you've highlighted the problem yourself, whatever you decide will carry some risk.   However, I would think the risk of a default judgement & CCJ is to be avoided at all costs and the least worse thing would be to write them a two-line letter with their reference number and your new address.   As usual, any details you can give us on the forum sticky would be useful for the future      
    • That the value I paid for.. 250..  The cctv footage it's archived. 2 of them.. 
    • No copy of signature.. Just a name "jolly"... On tracking no proof of signature 
    • Thanks for the message that is what I thought. In the mean time they have sent another message, below, I can’t follow up with Amazon until 48 hours. But I will go armed.    “Your return period is 30 days with ourselves and then you are covered under the manufacturer’s warranty.”    
    • OK, I found the letter I was looking for:     Dear Sir/Madam,   Reference: [order number]   On [date], I placed an order for a [item] and it was delivered by you on [date].   I have discovered that the [item] has the following problem: [give details].   The Consumer Rights Act 2015 makes it an implied term of the contract that goods be as described, of satisfactory quality and fit for purpose.    Any returns policy that says I have to cover the cost of returning items must only relate to the situation where I change my mind about the item ordered and not where there is a problem with the item.    I should not lose out financially as a result of your breach of contract and accordingly all costs of returning the item should be met by you.    I also require you to confirm you will arrange for [the item] to be collected.   I look forward to hearing from you.   Yours faithfully, [Your name]
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
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      No excuse.
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      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
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      • 12 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
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It has now been confirmed that The jbw groups director of legal services claire riches has left the company. This has to be the third such departure in the last year.


So whats cooking today ?

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First Farrah fawcett, Then Michael Jackson and now I hear the JBW Groups Director of Legal services, Claire Riches is gone!?!?.

 

I don't think I will make it through the day **sob**


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It all part of the world of show business !!!


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It appears from their website they have found a replacement who is once again a para legal.


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It appears from their website they have found a replacement who is once again a para legal.

 

Dont you mean a legal parrot?

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no "PUPPET"


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Does this mean that jbw cant afford a breif or are they using these people for peanuts ? Also accordintg to the website claire riches has moved to another job. Is it she may have gone to phillips ? where most of jbw staff went last year ?


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well.... as gaining employment as an enforcement officer is so easy these days she wont even have:wink: to claim job seekers allowance.

pt


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There is now a new girl on the block. Unobtainable at a guess.


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Has she gone because it was another case they could not win(Scape goat) and that was director of illegal services, oops where did that i and L come from.

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Does this mean that jbw cant afford a breif or are they using these people for peanuts ? Also accordintg to the website claire riches has moved to another job. Is it she may have gone to phillips ? where most of jbw staff went last year ?

 

 

They all do the same and that includes solicitors. You will find that they call themselves Legal Executives and that they charge some £150 to £200 per hour for their ''work''. Most people who have been to a repo. hearing should be able to tell you that the claimants representetive was not a fullfledged solicitor, but, one of these legal executives. However, they all look scruffy and when l had to attend court last year, l found that many of these legal eagles had their packed sandwiches and flasks of tea/coffee with them, hence, l doubt that they get much from the £180.00 per hour they charged in my case.

GR

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I know that 3/4 of the force moved last year when phillips got the westminister contract. The people who went include the anpr team made famous on the Enforcers/cars,cops and bailiffs. They now go around in the same van but have painted it over with phillips instead. Also if i am right mr jb himself cannot afford to pay for the anpr database. Instead the anpr people are hired in by him.


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