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    • I've just taken another look through the stuff they sent me in response to the CPR request, the notice of assignment isn't the original , it's on a plain sheet of non letterhead paper, in fact it could have easily been typed up by Overdales, or anybody really.  On the other side of the paper are standard Lowell terms and conditions that are only half on the page. Should this be part of my defence?
    • I agree with my site team colleague above. We need to know all the facts including which company you are dealing with and an explanation of the problem. It really is too difficult to start giving speculative advice on some speculative problem that you have laid out as a generalised scenario
    • Moorcroft are sending a rep round to my house this week. What is the best way to handle this? Ignore and not answer the door or engage with them? I haven't acknowledged anything since I started on this journey and defaulted on my cards in December 2022
    • Very sorry but with the best will in the world, I don't think we can at all understand what the situation is here. Please can you try rewriting this on a word processor and maybe send a copy of what you have written to a friend and working out together so that the story is complete but as brief as possible. Maybe a list of dates as well. If you can do that and then repost your story we can have a look
    • Hi, I am a local authority tenant and was in a 3 bed house. At the end of last year, my last child moved out and so did my spouse as we are now going through a divorce which meant that I was in the house alone and decided that I needed to downsize not only for myself but to offer the property to a family that needed it. I registered on the local authority housing bidding site as i was asked to do and I was accepted and given a priority banding as I was downsizing and they were desperate for my house. I have been extremely lucky and after about 6 weeks was accepted for a new build from a housing association via the housing gateway. I viewed the property 2 weeks ago and had to sign the tenancy last week when they were doing bulk signups for the houses and that is the day I moved. In between viewing and sign up, I contacted my current local authority landlord and asked how I give notice as I had been accepted for a property I had bid on and was moving.  The lady told me how to do it online and then said that I needed to give a full weeks notice which wasnt a problem as I had enough time.  (I was also told a weeks notice was what i would need to give by another staff member about a month ago when I phoned up for another housing related question.  I dont have any of this in writing.) I have now moved, handed back the keys and I am now being told that I need to give 4 weeks notice which I cannot afford. I hav e spoken to the council again explaining that I was told a week and that to be honest, if I knew they were going to charge me 4 weeks I would not have been able to move and would have stayed in the other house.  I thought I was doing the right thing. They said that calls are recorded and they asked me when I called in and was told a week and they would listen to the telephone conversation and if it was correct what I was told, they would see what they could do to reduce the notice period. They have now emailed me back and said that they have listened to the conversation and the lady said 4 weeks notice and I am liable for 4 weeks rent.  Now I may well of misheard her when I thought she said a full weeks notice she may have said 4 weeks notice but I am sure she said a full weeks notice and i was told a week by another member of staff a few weeks ago. I have emailed her back and said that I may of misheard but I would like to listen to the phone recording myself.  As yet they havent responded. I think its unreasonable for them to make me give 4 weeks when I had to sign the new tenancy with little notice or loose the property.  And it was all done through their gateway, and they will have a tenant in there pretty much straight away getting rent from them. I am on a very low income, I am on my own, I have serious medical issues and I am really getting myself stressed out over this. Any advice would be so appreciated.  Can I insist they let me listed to the recording? RH  
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

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      This is good ethical practice.

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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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1st credit and old Northern Rock Loan & Card Sold to Co-Op - SB'd - Scotland


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But they do have a legiable compliant copy of the loan agreement which, I believe would hold up in court!!!

It would be best to scan what they have sent to you and post it on here,someone can check it for you and then at least you would be be sure if they were enforceable or not before you go any further.

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  • 7 months later...

I have several disputed alleged debts with the DCA'a; Worst Crudit, Robbers Way, Hillbillies Securities etc. I also have a couple of alleged debts in dispute with the OC (SLC, Co-op and Lloyds)

 

Yesterday I get a call from Mackenzie Hall saying they needed to discuss an outstanding financial matter. I didn't answer there security questions and told them to put it in writing. Are they known to buy debts from any particular OC or DCA?

 

Just wanting to get an F off letter ready for them ;)

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  • 8 months later...

Well have been having a battle with Worst Crudit over an alleged account since March 2008. They have sent the usual cr*p through and I have sent the account in dispute letter. End of last year Muckenzie Hall tried it on, two letters later they disappear.

 

It would appear that Worst Crudit are now using Philips to do their dirty work for them. So below is a copy of the letter I sent them which is a cut & paste job (with soem additions) from all the fantastic letters on this site. Feel free to use/cut/amend it should you get one of there drival letters.

 

Their website is Revenue Recovery and Enforcement Services: Philips Collection Services

 

I love the bit in their FAQ's

 

14. What should I do if I think the amounts Philips are attempting to recover are wrong or not owing?

We are not obliged to suspend action on an account whilst you dispute the debt, unless instructed to do so by our client. We strongly suggest you make payment to Philips to stop recovery action commencing whilst disputing the debt. If your dispute is upheld our client will arrange recompense with you if applicable.

 

Anyway letter below:

 

Philips

Telford House

18 Garden St

Darlington

DL1 1QP

Date

Dear Sir/Madam

I DO NOT ACKNOWLEDGE ANY DEBT TO YOUR COMPANY OR ANY COMPANY YOU CLAIM TO REPRESENT

THIS ACCOUNT IS CURRENTLY IN SERIOUS DISPUTE

Ref:

Thank you for your recent letter, dated XXX, the contents of which has been noted.

I write with reference to the above correspondence.

 

As you are well aware (if you have fulfilled your legal obligations by obtaining all information pertinent to this Account before embarking on intimidatory claims, contrary to Section 40 of the Administration of Justice Act 1970, the Malicious Communications Act 1988, the Protection from Harassment Act 1997, the revised July 2004 OFT Guidelines for Debt Collection and the Consumer Protection from Unfair Trading (CPUT) Regulations 2008, DCA Name is currently in SERIOUS Default (as of Date) of the Consumer Credit Act as given above, due to the fact that they have failed to provide the correct documentation within the legally binding timeframe, as stipulated within the Act.

 

Finally (in an apparent attempt to circumvent their legal obligations) they have attempted to pass the Account onto you (as referenced in your letter, dated as above).

 

In view of the above, I do not recognise any debt to your company, or any company you claim to represent, and must insist that you pass the details you hold back to DCA Name.

 

Should you attempt to continue to condone DCA Name actions by taking any action whatsoever against me, then I shall reserve the right to pursue you with the full weight of appropriate legal sanction (as stipulated elsewhere in this letter) without further reference to you.

 

Should your client now persist with threats of legal action as stated in your letter, I will welcome the opportunity for a judge to look at several offences committed by DCA Name under The Consumer Credit Act, 1974, as well as your client’s non-compliance with and total disregard for the law on this occasion.

This matter is currently being investigated by Trading Standards and the FOS and I have forwarded a copy of your letter to them for their investigation.

I will not enter into any further correspondence with you and suggest that you return this account to DCA Name. I trust this makes my position clear.

Please also note that I will invoice you for additional costs for replying to your letters, answering your phone calls or voice messages, replying to your sms messages, time during visit’s from your collectors, reading any reports or statements sent by you, administration or any other activity relating to this account whatsoever.

As this account has not been subject to legal action note that should it be your intention to arrange a “doorstep call”, please be advised that under OFT rules, you can only visit me at my home if you make an appointment and I have no wish to make an appointment with you.

 

There is only an implied license under Common Law for people to be able to visit me on my property without express permission; the postman and people asking for directions etc (Armstrong v. Sheppard and Short Ltd [1959] 2 Q.B. per Lord Evershed M.R.). Therefore take note that I revoke license under Common Law for you, or your representatives to visit me at my property and if you do so, then you will be liable to damages for a tort of trespass and action will be taken, including but not limited to, police attendance.

Finally, take note, should you try and contact me by phone, I’ll be of the view that your continued harassment of me by telephone puts you in breach of Section 40 of the Administration of Justice Act 1970, and the Protection from Harassment Act 1997.

If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM, Trading Standards and The Office of Fair Trading, meaning that you will be liable to a substantial fine.

Yours Faithfully,

 

Print name don’t sign

 

 

They put in very small letters on the bottom of the back page that they can add any amount for letters, texts, calls etc onto the account.

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They put in very small letters on the bottom of the back page that they can add any amount for letters, texts, calls etc onto the account.
In their dreams they can. Maybe they should read the OFT guidance on debt collecting. :rolleyes:

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

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phillips are a crafty lot

 

they are both a DCA and bailiffs and wrongly send out letters as a bailiff when they are acting as a DCA.

 

plenty of threads on them, bout time something was done about it!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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14. What should I do if I think the amounts Philips are attempting to recover are wrong or not owing?

We are not obliged to suspend action on an account whilst you dispute the debt, unless instructed to do so by our client. We strongly suggest you make payment to Philips to stop recovery action commencing whilst disputing the debt. If your dispute is upheld our client will arrange recompense with you if applicable.

----------

Priceless, wonder which idiot thought that one up,

 

O please Mr Debt collector sir, This is not my account etc but please let me pay something - Fools

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  • 3 weeks later...

I have a CC and a loan with Co-op. The CC is an old NR one so no enforcable agreement and I haven't paid anything towards for a year or so. The loan has an agreement which people on here say could be enforcable so I pay them a little bit each month.

 

I decided to offer them 20% as a F&F including removing the defaults but they say they want 50%.

 

Anyone managed to get them to accept less than 50%???

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  • 3 weeks later...

I have a loan and a C/C account with the Co-op.

 

I have CCA'd both and the loan is okish but hasn't got the T&C's although all the prescribed terms are on it. The C/C has no agreement just an application form.

 

I have been on reduced payments for over 6 years. I CCA'd them in 2008 and stopped paying anything towards the C/C account. I have been paying the same amount towards the loan as before.

 

Now after 6 odd years they have decided to default both accounts without sending any default notice. This is a bit of a bummer as I have 6 defaults that all come off this year so this means another 6 years of no mortgage.

 

I have written to them and offered 20%...refused....30% of the balances (both).....refused. They are now saying if I want them to take the offer seriously I have to provide a full I&E, 3 wage slips, a mortagge statement and a statement from every creditor. Yeah right am I going to do all that. I am tempted to write to them and explain that if they sell to a DCA they won't get anywhere near what I am offering.

 

Oh and if I carry on paying what I am paying the C/C will never be paid off and the loan will take 46 years to clear :eek:

 

So....

 

After 6 years of reduced payments can they default the accounts without notice?

Other than explaining the facts to deaf co-op workers any tips on how I can get them to accept the F&F's?

 

Any help appreciated.

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Yes the Co-operative Bank are that stupid. They will terminate the accounts without issuing a DN, then you have them for unlawful rescission of the agreement. I am afraid you will have to go to ICO to get the defaults removed and it takes forever - the ICO are dead slow and stop. I started moves to get them removed last May - you have to ask the Co-op first and of course they say "no". This is now 11 months later and the ICO are still "investigating." Yawn!:rolleyes:

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No they haven't terminated yet but eventually they will if their pattern of stupidity folllows their norm. And no - entering defaults is not unlawful rescission. Unlawful rescission is terminating an agreement without prior issue of a Default Notice or issue of a Default Notice that is unlawful.

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