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Advice re: Data Protection Request


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Ok I think I'm in the right here but all opinions help as I'm not too au fais with the Data Protection Act :-D

 

I had a MDSW card which got sold to Goldfish and now Barclaycard.

 

I've SAR'd barclays and they've sent me just 6 years worth of statements... so I thought I'd sar MSDW as well as complaining to barclaycard (who ignored me)

 

MSDW didnt respond but passed the request onto barclaycard who again sent me 6 years worth of data.. so I responded to MSDW saying not to pass to third party and to either send me all data they hold on me OR a letter confirming they now hold no data...

 

guess what....

 

yep, they passed that to Barclays who wrote explaining how they hold the account now and will be providing a SAR under seperate cover, no doubt just the 6 years statements again.

 

I have 2 complaints in with ICO, both months old now and have just sent a LBA to MSDW warning I will take them to court unless they comply either by sending statements or a letter stating they hold no data on myself.

 

Am I thinking right in that MSDW at least have to send me a letter stating they hold no data on me? Do I have grounds for court action if required?

 

S.

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IMPORTANT: Please take my advice in the spirit it is given and on the basis that I am expressing my opinion, These opinions are not endorsed by CAG in anyway and are offered informally without prejudice or warranty of any kind. These opinions are solely based upon the knowledge I've gained from this fantastic site and life in general. I have NO legal training.

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  • 4 weeks later...

maybe give ICO helpline a ring to find out the timeline, try the search facility on cag also good luck!

'rise like lions after slumber, in unvanquishable number, shake your chains to the earth like dew, which in sleep had fall'n on you, ye are many, they are few.' Percy Byshse Shelly 1819

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