Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


  • Tweets

  • Posts

    • @Jaybee in CF Claimant commitments are agreed between yourself and the Job Centre Work Coach.  So you will be able to discuss the local jobs market, transport available and all of the local issues.   As it is a two way constructive relationship, you can research all of the relevant information, so when you have your claimant commitment agreed,  the information you have obtained can be considered.              
    • look up on land registry who owns the property then get in contact with your local environmental heath dept.   dx  
    • Hello all,   I have recently moved into a new property. The bedroom window is facing a bunch of commercial crates which have trash on top of them. The trash is maybe two metres away from the window, making it impossible for the window to be open (I am also afraid of rats being there).   The other windows of the property are facing a communal, enclosed area, which is making it difficult for the property to be properly ventilated. I have already raised this issue with my estate agency and they are trying do to something about it (to be honest, if I leave everything to them, this issue won't be solved until my tenancy is finished, and that is more than one year away).   I am asking for advice, or how could I approach this issue.   I have spoken to my council and, since they do not deal in private property, there is nothing they can do, at least this is what they have told me.   The property with the trash is not owned by my landlord. It is an open space, with big crates, closed off by a fence. If I could, I would climb those crates and remove the trash myself but I cannot. I also cannot climb out the window to reach the trash, as the window is too small.   At times, I see a car in that property but I have never seen the driver. I left a note in the car's window explaining the issue and giving my number. This was around a week ago and nobody came back to me.   
    • Hi   First off ALL Tenants need to re report all the different repairs again via their repairs procedure. Yes its good to get a list of all properties repairs with photo/video evidence signed by all property tenants but you all need to fight this individually as well as a group.   Next you all need to look up your rights on Repair i.e. The Right to Repair Scheme and also their Complaints Procedure.   http://www.legislation.gov.uk/uksi/1994/133/made   https://england.shelter.org.uk/housing_advice/repairs/right_to_repair_for_council_tenants   All Tenants need to take control back with these repair and ask in writing titling any letter 'FORMAL COMPLAINT' and stating the repair and why it hasn't been carried out to date and an exact date when it will be completed.   You also require clarification whether these Repairs come under the Right to Repair Scheme and if so why we were never informed of this. (delete or amend)   You also require copies of the following:   Right to Repair Scheme Policy (Not the Leaflet Repair and Maintenance Policy (Not the Leaflet) Solar Panel Policy (Not the Leaflet) Complaints Policy (Not the Leaflet) Equality & Diversity Policy (Not the Leaflet) When you get the above policies you need to take your time reading them and just think to yourself 'DID THEY DO THAT' in relation to your issue and if not mark it this way you build a list of what they haven't done/followed as per there own Policies and use it against them.   They will have time limits to complete repairs within for Emergency, Urgent, Routine repairs and if they exceed that time limit and need to extend it remember it is with you the tenants agreement not them telling you and tough you can wait.   (bear in mind any repairs during COVID-19 the time limits are now different and most routine repairs are stopped)  
    • I was on UC in late March, and recently received some quite non-committal message that the commitments would be returning, but no indication when.     If I remember correctly the expectation was that we could find at least one job per day to which to apply, or some such nonsense.   Given that the government can only guess how many workplaces will be safe :  1) to commute to/from at the time of job application; 2) to work in at the time of job application;    3) to commute to/from at the date of starting a job ; 4) to work in at the date of starting a job,  5) to commute to/from at the date permanent WFH is dropped; 6) to work in at the date permanent WFH is dropped,    and given that we have lost 20% of our economy, I fail to see how they can both reasonably and immediately mandate any minimum figure of jobs we must apply for whilst this virus just killed over 135 people in the UK (stats released today).  That is only down from 155 last week, and about 175 a fortnight back.   At this rate it will be another 7 weeks MINIMUM before the mortality rate is zero - if it ever reaches zero before the inevitable second wave.  
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 12 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies
adams13

Help Moorcroft

style="text-align:center;"> Please note that this topic has not had any new posts for the last 4039 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I need help

 

I am 20 and unemployed at the moment in my younger days i signed up to a few phone contracts with three mainly because my phone broke and i couldnt afford a new one. I know i been stupid because three is a rubbish phone company that never get signal anywhere and i refuse to pay for a service that i am no recievein because i can not get signal in my home or when i was at work. But now moorcroft are on my back and i cant afford to pay back the £50 and the £70 i owe them they keep threating to take me to court and a "personal advicer" coming to my house even though i live with my parents and everything is in their name. I think in my younger days i had a problem with signing up to phone contracts i have now got 4 :( that i cant get rid off.

 

I need help of how to get these creeps of my back

 

Thank you

Share this post


Link to post
Share on other sites

1. Never talk to them on the telephone.

2. Place the account in dispute with Moorcroft and ask them to prove your liability. You can use the following as a template.

 

 

Dear Sir / Madam

 

Your Reference: xxxxxxxx

 

I Do Not Acknowledge Any Debt to Your Company [/font]

 

I refer to your recent communication dated xxxxxxxx

 

I would ask that no further contact be made concerning this matter unless you can provide evidence as to my liability for the alleged debt in question by supplying the relevant documentation.

1. Copy of any contract relating to this alleged debt

2. Copy of the final bill

 

If you are unable to provide evidence as to my liability, I await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to the trading standards department and consider informing the OFT of your actions.

 

I now require all further correspondence from your company to be made in writing only and not by telephone. Be advised that any telephone calls from your company will be recorded. If you harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to OFCOM and you will be liable for a substantial fine.

 

I also note that you state it may be your intention to arrange a so called "Doorstep Call".Please note that such calleres may only come with permission given by me and strictly by appointment ONLY. I have no such wish to make any kind of appointment with any of your representitives.

I hope that you will enter into a sincere dialogue with me about this matter and I am writing this letter to you on the assumption that you would prefer to do this than merely respond with standard letters and leaflets.

 

I would appreciate your due diligence in this matter.

Yours Faithfully

 

 

One Moorcroft have proved your liability then you can offer a payment schedule. Only offer what you can afford and not what they think you should be paying.

Share this post


Link to post
Share on other sites

Thank you very much for that will get it sent tomorrow

 

Can i not ask for a CCA and if they dont reply within 14 days and then a month its not enforceable

Edited by adams13

Share this post


Link to post
Share on other sites
Thank you very much for that will get it sent tomorrow

 

Can i not ask for a CCA and if they dont reply within 14 days and then a month its not enforceable

 

No as Mobile Phone Contracts are not covered by the "CCA". Moorcroft are obliged to prove your liabilty and until they do, do not pay them a thing and Ignore the threats.

Share this post


Link to post
Share on other sites

is it easy for them to prove im liable or hard lol

 

i really cant afford to pay this and im fed up of the letters saying "Home Collection Division are coming round" lol and "pre-court division"

Share this post


Link to post
Share on other sites

Wow, I've heard of doorstep collectors but not home collection division. I assume a doorstep collector would be on his own as a doorstep is easy to move but to collect a home, they would need a fair few of them:D:D:D

 

But seriously, if you are worried about them coming to your house, send them this

 

http://www.consumerforums.com/resources/templates-library/86-debt-collectors/590-letter-used-when-a-dca-threatens-a-doorstep-visit-.html

 

Send one copy to them and keep another by the door just in case they break the habit of a lifetime and actually turn up. If they do, just hand the letter over and tell them politely to foxtrot oscar while closing the door firmly (I.E slam it :))


If you are asked to deal with any matter via private message, PLEASE report it.

Everything I say is opinion only. If you are unsure on any comment made, you should see a qualified solicitor

Please help CAG. Order this ebook. Now available on Amazon. Please click HERE

Share this post


Link to post
Share on other sites

as i live with my parents they cant touch a thing can they becasue its all in their name.

Share this post


Link to post
Share on other sites

A doorstep collector has No Powers, you simply say goodbye and get off my property. If they refuse you call the police and tell them you have a trespasser.

Share this post


Link to post
Share on other sites

Mobile phones are based on contract (not the CCA).

This contract will be required for any court action brought against you. Ask them for it, generally they don't have them.

Share this post


Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.


  • Have we helped you ...?


×
×
  • Create New...