Jump to content

You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds


You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds



BankFodder BankFodder


BankFodder BankFodder

  • Tweets

  • Posts

    • I thank the Consumer Action Group Members for getting me this far in my case which is still in progress.   Situation: The Court has reversed earlier permission for me to rely on witness summaries.    The question upon which I am seeking help, please,  is - do I need to bother myself as to why the Court has reversed permission to rely on witness summaries?  If so, what line of logic or law can might I follow because clearly, the Court has said one thing and then another a few weeks later, of its own motion, the Court has reversed the earlier decision. I find this development quite extraordinary in the sense that as a result of being granted permission earlier, I served the three Witness Summons which had the Court stamp.   Background Having given me permission to serve 'Witness Summons' which I served on 3 hostile witnesses several weeks ago, the Court has now reversed it's earlier decision, and refused me permission to rely on 'witness summaries' pursuant to paragraph 32.9(2), citing that I have not shown steps taken to obtain witness statements from the 3 hostile witnesses.  I however, made two attempts to talk to the hostile witnesses who have been non responsive and I can evidence this.   I would be immensely grateful for some steer from Forum Members, please.
    • Pubs all seem to be doing a roaring trade around here. It does make me feel uncomfortable but At least they are finally making some money. Our area, the South West never really got hit badly by the pandemic. Wiltshire has regularly seeing zero confirmed cases and deaths. So we will have to see how opening pubs really pans out!     
    • Thanks for filling in the forum sticky and well done on reading up.  The more info. we all take in, the more we know what the real legal position is and how to fight sharks like CEL.   As you'll have seen, CEL are one of the most dishonest and greediest of the PPCs.  If you had indisputable proof that your car was on Mars at the time, they'd find a way to reject your appeal!  Sadly POPLA has become more & more useless, as your experience shows.  Instead of managing the car park in a professional manner, it's highly likely that CEL don't illuminate the signs at night deliberately in order to catch out motorists like yourself.   The good news is that the only person who can make you pay this "debt" is a judge, after a court case.  So from now on ignore any begging letters from CEL and/or their rent-a-threat DCAs, but do not ignore a Letter Before Action/Claim which is a formal notice of intention to start court proceedings.  However, don't waste your time while ignoring them, build a case.  Like dx says, look up the planning permission.  If the KFC is local to you, go back in the evening and get pix of their pathetic signage.  Please post up what you wrote in your appeal too.   As a belt & braces approach, get on to KFC and demand they cancel the ticket.  Show all the proof you were a genuine customer and point out that you stayed an extra 19 minutes because you were consuming more food & drink!  However, what we often find is that the bod who runs the local branch often doesn't have much power, so don't faff around.  If the local branch don't cancel within 48 hours get on to to the area manager, and if you get no joy there in 48 hours go to CEO level.   It's highly likely that if you had complained to KFC straight away and ignored CEL's kangaroo court procedure that the matter would have been resolved there & then, but hey, what is done is done and you still have a great chance of seeing off these fleecers.
    • if you are twisting sideways to takaway pubs? rather than opening pubs as you initially referred   ... thats always been cheaper at off licences and supermarkets isn't it, and rather defeats the point of pubs, and restaurants?   WHAT are you actually saying/claiming/suggestion if anything?
    • They have got a plan https://www.gov.uk/guidance/working-safely-during-coronavirus-covid-19/restaurants-offering-takeaway-or-delivery   It seems pretty clear to me.
  • Our picks

    • Currys Refuse Refund F/Freezer 5day old. Read more at https://www.consumeractiongroup.co.uk/topic/422656-currys-refuse-refund-ffreezer-5day-old/
      • 5 replies
    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
      I’m so stressed,
      can u appeal this or should I just accept it?
      Thanks for reading 
      • 6 replies
    • The courier industry – some basic points for customers. Read more at https://www.consumeractiongroup.co.uk/topic/421913-the-courier-industry-%E2%80%93-some-basic-points-for-customers/
      • 1 reply
    • The controversial sub-prime lender says the City watchdog is investigating its practices.
      View the full article
      • 0 replies

Cat D/C Cars help needed

style="text-align:center;"> Please note that this topic has not had any new posts for the last 3810 days.

If you are trying to post a different story then you should start your own new thread. Posting on this thread is likely to mean that you won't get the help and advice that you need.

If you are trying to post information which is relevant to the story in this thread then please flag it up to the site team and they will allow you to post.

Thank you

Recommended Posts

I have a question someone might be able to answer for me! or point me in the right direction.


How much less is a car worth on the register? ( written off by the insurance company but then repaired) and where would I find facts to that effect, for a court case I am currently going through.

If you need any more info please ask.


Many Thanks in advance,


Sarah :-)

Share this post

Link to post
Share on other sites

Hello Sarah!


I regret I don't think there is any clear evidence out there. However, I can say that my own rule of thumb would be to use something like Parker's Guide, which is readily available in most Newsagents, and also on-line.


They keep changing the Pricing structure, which is not helpful, so you'll have to hear what I say and then re-work it to fit their current bands of Prices.


But they used to have the following Price Bands (what they use now is based on this, but with different names and with additional sub-divisions within what was an older Price Band):







In general, a well-repaired Cat D Car that was A1 in all other respects such as age, mileage and Service History, if the damage and repairs were fully declared, would expect to achieve around Fair to Good. IOW, this is really down to plain common sense. If something is perfect, then it is perfect. If something is not perfect, and you are made aware of any imperfections, then its Price ought to be lower than an otherwise perfect example.


The key is that you were made aware if the person selling was himself/herself aware, or should've been aware if they were in a position to check via Trade HPI Check (to spot Cat C/D), or via Physical Inspection when preparing a Car for Sale (to spot Cars that have been previously Repaired by an Insurance Company and/or that were 3rd Party Insurance in the past and repaired by a previous owner/garage). If they declare what they know, and adjust Price to reflect this, then all well and good. Nothing bad about that at all.


It's when people don't tell you about something, when they reasonably should've done, that you have a clear complaint. If they were Trade, then you may well have reasonable grounds for some form of Compensation for their failure to declare what they knew.


For example, if the Car was sold as A1 at £10,000 but they neglected to mention that it was Cat D, or that it had been previously repaired and the evidence was there to see if inspected during normal pre-sales preparation, then the Car's likely value at that time may've been Fair (£7,500) to Good (£9,200). Your Claim would therefore be between £800 to £2,500, depending on the issues.


I would get an Engineer to inspect in such a case, and base any Claim on that report. If the Car was still in very good order, and the issue is mainly just history rather than anything physical, then the Claim would tend towards the lower level. OTOH, if the Engineer came back to say the front chassis rails are not perfectly aligned, say, out by 1-2mm so that the bumper, wings, bonnet and headlights do not quite sit perfectly with a 2mm difference between panel gaps left to right, then the Claim would be higher. A slight mis-alignment won't affect the Car being usable for the rest of its life but, had you known, you would not have paid £10,000. You would either not have bought, or you would've expected to see a hefty discount off A1 to reflect the slight mis-alignment and history. In that case, £7,500 would've been a reasonable price to get an otherwise decent looking Car, with low mileage, and a slight mis-alignment that you could live with in return for a £2,500 discount.


Working further ahead, when it came to selling the Car, say, after 3 years of use, then the A1 example should be worth, say, £4,500 and the Cat D example perhaps £3,800. Again, when the next owner sells after another 3 years, then the A1 example may be worth £2,000 and the Cat D example perhaps £1,850. This reflects my experience of what tends to happen, the effect of an Insurance Database marker fades as the Cars age and the further away from the event they get.


Your main Claim, therefore, should really be aimed at the initial loss of value, because the older a Car gets, the depreciation factor is actually lower on a Cat C/D than on an A1 Car, so it's probably better not to tackle the Claim based on depreciation. The key issue is value at time of sale.


Thus, before damage or loss (some are not actually damaged, such as Stolen and then Recovered), then the Car would otherwise be Priced at A1. After loss/repair it would deflate to Fair to Good, depending on just how A1 it was initially, and upon just how good the Repairs were, or how little Repairs were needed in the first place (such as Stolen/Recovered and needing just a Lock Set).


Category C tends to have a further deflationary effect on Price, mainly owing to the misconceptions about what Cat D and Cat C actually mean:


Cat C = Cost of Repairs assessed as being greater than Pre-Accident Value. Insurance Engineer has confirmed Car is Repairable (i.e. it is not Controlled Waste).


Cat D = Cost of Repairs assessed as being lower than Pre-Accident Value. Insurance Engineer has confirmed Car is Repairable (i.e. it is not Controlled Waste).


That is it. The categorisations have nothing whatsoever to say about severity of damage. An old Car with a broken headlight and dented wing can be a Cat C, whereas a late Sports car that has been wrapped around a tree can be Cat D if the value is such that a new Bodyshell is warranted and the overall Cost does not exceed the Pre-Accident Value.


Likewise, an older Car that has been wrapped around a Tree can be a Cat C, and a later Car with large tin of paint spilt all over the seats can be a Cat D (fit good 2nd hand seats and Carpets and the Car is then 100% repaired to the same standard as when A1, albeit Cat D).


Thus, the same previously A1 Car if damaged/repaired with a Cat C rating, would tend towards Fair.


All of this will depend on the type of Car. But the general rule of thumb holds true in my experience. Therefore, if the Car was Good or Fair before damage, then you need to crank down the value for it, if it ends up as Cat C/D as applicable.


There are exceptions in all things, so you need to take into account all factors. For example, a Jaguar D Type if fully restored will fetch what it will fetch, irrespective of any marker on an Insurance Industry Database.


The Trade use (or did use) two main Publications: Glass's Guide and CAP/Black Book. Glass's tends to be only accurate for later Cars, i.e. geared to Cars under 4 Years old. CAP/Black Book is more down to earth, and better for Cars as they age.


Parker's is never a million miles out, and is surprisingly effective as a general guide.


The bottom line is Age and Mileage. Those two factors are the key, and are the two that have the main effect on Price...hence why so many Cars are clocked. Disposing of the Service History to mask when a Car has been clocked is usually well worth doing for a dishonest Seller, which tends to show that whilst Service History is something that adds value, it does not do so more than an apparently low Mileage reading.


The older a Car gets, and the further away a Car gets from when a Cat D/C rating was applied, has the effect of reducing and even eliminating the deflationary effect on Price. Once Cars get to a certain age and value, people just want something that is clearly reliable, good looking and at the lowest Price they can find.


Ultimately, Cat C/D just means that the Car has been declared Repairable by an Insurance Engineer, and the Insurance Company concerned did not want to pay for Repairs. Why they did not usually has more to do with their own internal policies, than with the Car itself. Always remember that Insurance Companies are not in business to Repair Cars. They are in business to charge Insurance Premiums. They will pretend otherwise, but that is where they are coming from.


They now have a ready market for damaged Cars, so are not bothering to repair significantly greater numbers than ever before. Thus, Cat C/D is now more common than it once was, in view of the greater percentages being sold before Repair, not because more Cars are being damaged as a percentage of all Cars on the road.


In simple terms and just to illustrate the percentage effects, if you can imagine that there were 100 Cars on the road in 2000, and around 10 a year were damaged, then back then, maybe 5 would be repaired, 2 declared Cat D, 2 declared Cat C, and one scrapped as being too badly damaged. Total Cat C/D thus being 4%, with another 5% being Cars that were damaged but that were Repaired by an Insurance Company and not repaired. Total number of Cat C/D is 4 Cars out of the 100 that were on the Road at the start.


If by 2009 there are 1000 Cars on the road, and the same percentage get damaged, i.e. 10%....that's now 100 Cars that are damaged. Same 10% but bigger numbers in view of the larger numbers of Cars whizzing around. However, the thing that has changed is whereas in, say, 2000 5% would be repaired by Insurance Companies, that figure is now less, say, 3%. That's because they can now sell damaged Cars more easily than they once could.


Thus, in 2009, 10% are damaged (100 Cars), of which 1% are scrapped (10 Cars), 3% Repaired by Insurance Companies (30 Cars) and 6% declared Cat C/D and sold damaged (60 Cars). So you may see that Today, more numbers of Cat C/Ds are around, because the volumes of Cars on the road are greater, and a greater percentage of that greater volume are declared Cat C/D. The percentage being damaged in the first place has not really changed, it's the ratio of Insurance Repaired (not Recorded) to Insurance Repair Declined (Cat C/D Recorded) that has changed and is changing.


I do not have the actual percentages, but have seen many reports that confirm year on year growth in terms of the percentages declared Cat C/D. Plus there is ample physical evidence in terms of the number of Salvage Contractors in operation whose business is dealing with damaged Cars before repair, who represent a ready market for damaged Cars that the Insurance Companies are only too happy to sell to.


Do remember that Cars damaged and repaired when the repairs were paid for by an Insurance Company, have no damage history whatsoever! None.


My gripe is I think that issue is very unfair, and Insurance Companies should be required to record all Cars that are damaged, irrespective of who pays for the Repairs. Full stop! Repairable damage is a fact of life, and there is nothing inherently bad about repairing a Car for re-use. It is the double standards that I would like to see changed, so that Consumers get to see the full picture. Adverse information is not bad in itself, it is the act of hiding it that is the problem.




Edited by banker_rhymes_with

Share this post

Link to post
Share on other sites

Hi i buy and sell a few cars and anything that is on the hit list i would say should be 1/2 the value of a car in a1 condition. But most likely they will be 25-35% cheaper + most dealers wont touch them.

What is the circumstances of your case you are going through?

If you bought a car from a dealer and it turned out to be on the hit list then you would have a good case, but if you bought it private you wouldn't as its buyer beware ( there is a proper name for it ). Apparently its only breaking the law if you specifically ask ' has this car been written off and repaired or is it on the HPI register'



Share this post

Link to post
Share on other sites
Hi i buy and sell a few cars and anything that is on the hit list i would say should be 1/2 the value of a car in a1 condition. But most likely they will be 25-35% cheaper + most dealers wont touch them.

What is the circumstances of your case you are going through?

If you bought a car from a dealer and it turned out to be on the hit list then you would have a good case, but if you bought it private you wouldn't as its buyer beware ( there is a proper name for it ). Apparently its only breaking the law if you specifically ask ' has this car been written off and repaired or is it on the HPI register'




h i know this is gonna sound stupid.


i brought a car privatly i asked him if there was any damage to the car has it ever been in a crash has it been in any insurance claims

he gauranteed thme that it had not what action can i take to get this matter sorted or take him to court over the mateer?


many thanks

Share this post

Link to post
Share on other sites

Did he put those things in writing Conor or is it in black and white anywhere.

Share this post

Link to post
Share on other sites
Did he put those things in writing Conor or is it in black and white anywhere.


yes he sent them through texts saying the car was totally legit?

Share this post

Link to post
Share on other sites
yes he sent them through texts saying the car was totally legit?


It is legit.


Category C: Repairable total loss vehicles where repair costs including VAT exceed the vehicle's pre-accident value


Category D: Repairable total loss vehicle where repair costs including VAT do not exceed the vehicle's pre-accident value


What it says it that it is uneconomical for the insurance company to pay for repairs. If someone buys it cheap and does it up cheaply, then it can be sold on, (cat c subject to Vic test).

Share this post

Link to post
Share on other sites

Bankers response to this question is exceptionally good and well put.


Can the moderators or powers that be sticky it as "What is a cat C or D car".


Very useful and clear information.


Deserves a Kraft Cadburys Dairy Milk and Bar for that one.

Share this post

Link to post
Share on other sites

Yes it is good. I didn't read it all as it was a bit long for the time I had.

Share this post

Link to post
Share on other sites

Im a used car dealer and this issue does crop up occaisonally. As the car has, by law, got to be road worthy and fit for purpose the fact that it is a cat C or D doesnt really make any difference in relation to whether the dealer can sell it. The only requirment on description in law is that it is as described, i.e. I cant say its not on the register if it is and I cant say it isnt if asked. This is rather poor but when tested in law (cant remember the case name) the judge ruled that as the car was roadworthy and safe a perceived loss of value was irrelevant, its still a car!


As a dealer I would value it 30-40% less than unregistered but will take a view. I would then put it on ebay or similar as I wont sell them from the pitch. I also always declare what it is.


Another point is that cat C carries a reference on the V5C so you can tell.


I have seen cars that have been written of as cat C or D and required no work at all to put back on the road, stolen recovered etc. Imagine an 1994 M reg fiesta that someone reverses into a post, an insurance company would replace the bumper with a new one and get it resprayed all in a major bodyshop at £60 per hour or more. This repair would probably be in excess of £500 with materials yet I could probably get a bumper from the scrappy for £20 (probably the right colour) and have it back to pre accident condition in an hour!

Share this post

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    No registered users viewing this page.

  • Have we helped you ...?

  • Create New...