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Unauthorised charge to Debit Card


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A year ago, I purchased an 0845 number for £9.99 from a company called UK2Numbers, which is a subsidiary of IM-Software. They advertised the service as being a one-off fee, so I decided to purchase the number, but in the end never used it. Last week, they debited £35.76 from my debit card - they obviously held on to my debit card details and left their telephone number as a payment reference.

Now it transpires, they expect me to pay an annual subscription fee for the number, which I would not have opted to do if they had contact me to ask in the first place.

Are they allowed to do this? Charge my card a year later, when I was told there was a one-off fee for the 0845 number?


Does anyone have any advice in this regard?



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do a chargeback

then if they write, you can query it then, i bet you hear nothing more


might just be chancing their arm to see if the customer notices.

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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