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You can now change your notification sounds by going to this link https://www.consumeractiongroup.co.uk/index.php?/&app=soundboard&module=soundboard&controller=managesounds

 

You can find a library of free notification sounds in several places on the Internet. Here's one which has a very large selection https://notificationsounds.com/notification-sounds

 

 

BankFodder BankFodder

 

BankFodder BankFodder


Phonesurgeon

Supanet problems.... please help

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Having problem with supanet and their £39.99 cancellation charge for ending the BB contract after minimum period. this is their T&C where it state:

 

14.1.1 Cancellation of your account within 24 months of your

account activation date or most recent upgrade will incur a

cancellation charge of £39.99. If cancellation occurs before the

expiry of the Minimum Period you will also be liable to pay the

Charges that would otherwise accrue during the remainder of

the Minimum Period.

 

 

I have originally signed up for an 18 months (online)contract and i am sure this clause has been changed since, but cannot be sure as i ve misplaced the T&C i ve printed at the time.

Question: can this charge be argued as a penalty? Punitive in nature as it only applies for termination after minimum period(18 months), if I terminate my contranct after 24 months this does not apply.

Any help appreciated.

 

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