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helpingfriend

CCA request - they say account number missing?

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I had sent 2 CCA requests to Barclays, one for a credit card and the other for a loan.

 

They've now sent me back a letter to say they they cannot proceed with my request because the sort code and account number are missing.

 

I've double checked and the account numbers on the letters I sent are correct, but I didn't put the sort code as I don't know these and they are not on any of my paperwork, i.e. credit card statement.

 

Should I write back and say that these account numbers are correct and include a copy of the paperwork that I have with these numbers on them? Also, how shall I reply to the missing sort codes?

 

I sent the CCA requests to the Data Controller at their registered offic and their response has come from customer services at a different address. Which address should I reply to?

 

Thanks for any help.

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Do you happen to have a current account with Barclays?

If so they maybe after you current account details so they can withdraw cash via the 'offset rule' to pay any arrears you have on your credit card or loan.

 

I would not advise you divulge these details to them.

If your request contained the account numbers of the relevent card/loan, then this is all they need to process you request.

 

Barclays are slippery eels, be wary of anything they say.

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Do you happen to have a current account with Barclays?

If so they maybe after you current account details so they can withdraw cash via the 'offset rule' to pay any arrears you have on your credit card or loan.

 

I would not advise you divulge these details to them.

If your request contained the account numbers of the relevent card/loan, then this is all they need to process you request.

 

Barclays are slippery eels, be wary of anything they say.

 

Yes, I do have a current account with them and thank you for warning me about what they might do.

 

Would you suggest that I just write back and say they have the account numbers, they are correct and its all they need?

 

Reply to their registered office or the address on the letter?

 

Thanks

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Hi,

If you are behind with your payments to your loan and CC, Sharkleys will take money from your current account to pay these debts (offsetting)so I would be getting a new account with another bank pretty damn quick.


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Hi,

If you are behind with your payments to your loan and CC, Sharkleys will take money from your current account to pay these debts (offsetting)so I would be getting a new account with another bank pretty damn quick.

 

Thank you. I'm making small agreed payments to them and I'm not behind with those.

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Yes, I do have a current account with them and thank you for warning me about what they might do.

 

Would you suggest that I just write back and say they have the account numbers, they are correct and its all they need?

 

Reply to their registered office or the address on the letter?

 

Thanks

 

get your dosh out of your account NOW!

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Open a new banking account..wait the 12 working days and then put the account into dispute...the balls in their court


Live Life-Debt Free

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