New DCA to me - Robinson way phone call

[willtheywontthey]

here we go again I guess. Missed phone call (nice one Truecall ) and they were Robinson Way when I checked the number.

 

Never come across these before.

 

My main question and I never seemt o get to figure our the anser is

 

'are DCAs allowed to contact you by phone when nobody (Original creditor nor DCA) has sent you anything in writing yet stating Company X is dealing with your account or We have told X to contact you.

 

from capital One I have had a general we will set the DCAs on you (no specific name of one though).

 

So are they allowed to phone / contact you without anything specific being sent to me beforehand and in writing?

[hughes690]

HI: Be brave. Ignore RW telephone call.

 

Only deal with any DCA by Mail. DO NOT TALK ON PHONE. If responding to letter from DCA do NOT sign - Print your name!

 

[angry cat]

here we go again I guess. Missed phone call (nice one Truecall ) and they were Robinson Way when I checked the number.

 

Never come across these before.

 

My main question and I never seemt o get to figure our the anser is

 

'are DCAs allowed to contact you by phone when nobody (Original creditor nor DCA) has sent you anything in writing yet stating Company X is dealing with your account or We have told X to contact you.

 

from capital One I have had a general we will set the DCAs on you (no specific name of one though).

 

So are they allowed to phone / contact you without anything specific being sent to me beforehand and in writing?

 

NO, they are not allowed to, it is against the OFT guidelines on Debt Collection

 

PHYSICAL/PSYCHOLOGICAL HARASSMENT

 

2.5 Putting pressure on debtors or third parties is considered to be oppressive

 

2.6 Examples of unfair practices are as follows:

 

© Using more than one debt collection business at the same time resulting in repetative and/or frequent contact by different parties

 

(d) not ensuring that an adequate history of the debt is passed on as appropriate resulting in repetative contact by different parties

 

(e) not informing the debtor when their case has been passed on to a different debt collector...etc

 

Robinson Way aka Robbers Way are well known on here!!!

 

REPORT THEM TO THE OFT

 

AC

Edited June 20, 2009 by angry cat
addition

[creditcardmug]

I have had this a few times before, my advice...ignore, until you get a written introduction.

[willtheywontthey]

Thanks you both

 

angrycat - the 2.6 (e) is something I had not noticed / read before.

 

 

 

What are Robbers Way like then compared to other DCAs? have searched forum but getting no real idea of that. Are thy pussycats or trouble?

 

What should I expect? Do they ignore requests to go away / cca / etc etc?

[creditcardmug]

I got rid of them with one letter, saying that the matter was still in dispute with previous DCA/OC....so shouldn't be much of a problem

[Trudy B]

Hello

 

I sent Robbers Way a single CCA request letter and they ran all the way back to the original credit company like Usain Bolt!

 

T

[angry cat]

Hello

 

I sent Robbers Way a single CCA request letter and they ran all the way back to the original credit company like Usain Bolt!

 

T

 

Robbers Way, Buy blocks of debt as well as acting as DCA's for Banks etc.

 

AC

[ODC]

Robinson Way climbed the stupid tree and fell out of it hitting every branch on the way down.

 

They are easily dispatched with a CCA request as apparently they believe they are exempt fro its rules.

[willtheywontthey]

Thanks - I think I'm sensing they either are very obliging and go away or they send some sort of document to comply with cca?

 

Are they more of a nuisance or should I be wary of some underhand tactics?

[Blondmusic]

I sent them a CCA request and they sent me a letter back saying that i would never have received a Credit Agreement for the account they are chasing me for and asked me to keep paying them!!

 

After the Account In Dispute letter was sent they closed the file.

 

I did send them a Full and Final Settlement offer on an account i had been paying for years and they just closed the file. I only owed £12 and i offered £5 to settle in full. Oh well they don't need the money that much.

 

Just ignore the phone calls and wait for them to write to you. They are pretty easy to get rid of in my experience.

[rev.ian]

I found out Robinson Way paid £29.75 for a Sainsbury’s Visa Card Debt of £8000 with no credit agreement. I am having fun with them.

[creditcardmug]

I found out Robinson Way paid £29.75 for a Sainsbury’s Visa Card Debt of £8000 with no credit agreement. I am having fun with them.

 

That must be some sort of record, what fraction of a percentage point is that?

[rev.ian]

I found it in a screen shot in my SAR. from Sainsbury’s.

[kiptower]

about 0.361%

[creditcardmug]

about 0.361%

 

Lol...i dont think we should feel too guilty when they lose then;)

[rev.ian]

The greedy pigs, I offered them £100.00 in full and final settlement, they said no so they can go to court with no CCA and end up paying me.

[willtheywontthey]

so are Robinson Way in administration or not? seems rest of the company is - why not RW?

 

London Scottish Bank Plc (In Administration) ("LSB")

Joint Administrators appointed on 30 November 2008

The Institute of Chartered Accountants in England and Wales authorises Margaret Elizabeth Mills, Thomas Andrew Jack and Simon Allport to act as Insolvency Practitioners under section 390(2)(a) of the Insolvency Act 1986 and the Institute of Chartered Accountants of Scotland authorises Thomas Merchant Burton to act as an Insolvency Practitioner under section 390(2)(a) of the Insolvency Act 1986.

London Scottish Computer Services Limited ("LSCS")

Glengall Estates Limited ("GG")

London Scottish Insurance Services Limited ("LSIS")

(all In Administration)

Joint Administrators appointed on 2 December 2008

The Institute of Chartered Accountants in England and Wales authorises Simon Allport to act as an Insolvency Practitioners under section 390(2)(a) of the Insolvency Act 1986 and the Institute of Chartered Accountants of Scotland authorises Thomas

Merchant Burton to act as an Insolvency Practitioner under section 390(2)(a) of the Insolvency Act 1986.

London Scottish Finance Limited ("LSF")

London Scottish Broking Limited ("LSB")

(both In Administration)

Joint Administrators appointed on 3 December 2008

The Institute of Chartered Accountants in England and Wales authorises Simon Allport to act as an Insolvency Practitioners under section 390(2)(a) of the Insolvency Act 1986 and the Institute of Chartered Accountants of Scotland authorises Thomas Merchant Burton to act as an Insolvency Practitioner under section 390(2)(a) of the Insolvency Act 1986.

 

The affairs, business and property of LSB, LSCS, GG, LSIS, LSF and LSB are being managed by the Joint Administrators, M Mills, T M Burton, T A Jack and S Allport . The Joint Administrators act as agents of LSB, LSCS, GG, LSIS, LSF and LSB only and without personal liability.

London Scottish Bank plc (In Administration), Registered Number 973008 England .

Subsidiary Companies:-

London Scottish Finance Limited (In Administration), Registered Number 233259 England .

London Scottish Broking Limited (In Administration), Registered Number 230110 England .

London Scottish Computer Services Limited (In Administration), Registered Number 1044732 England .

London Scottish Insurance Services Limited (In Administration), Registered Number 315525 England .

Glengall Estates Limited (In Administration), Registered Number 325209 England .

The Registered Office for all companies listed above is: c/o Ernst & Young LLP, 100 Barbirolli Square , Manchester , M2 3EY

Robinson Way & Company Limited, Registered Office: 201 Deansgate, Manchester M3 3NW Registered Number 885896 England .

 

 

 

 

 

 

 

[Fred Bassett]

I found out Robinson Way paid £29.75 for a Sainsbury’s Visa Card Debt of £8000 with no credit agreement. I am having fun with them.

 

How did you find that out?

 

Fred

[rev.ian]

It was on a screen shot in my Subject Access Request. from Sainsbury’s, I dont know if it should of been there or not.

[willtheywontthey]

Got their letter today. It seems I have 10 days to pay them lots of money or they 'may' etc.

 

It seems that this problem 'will not go away or be forgotten'....

 

Interesting bit of subtle wording there.

 

 

Is an 'assignment' then a letter from DCA to me saying OC has told them to do this or sold them the account saying 'pay up'?

 

Should I not have rec'd this (if that is what an assignment document actually is?) before telephone calls?

 

Actually does anybody know if the OC should be letting me know about RW first or not? Or even at all?

[rev.ian]

OFT

2 UNFAIR BUSINESS PRACTICES

2.6 e. not informing the debtor when their case has been passed on to a

different debt collector

[willtheywontthey]

Thanks for that - have logged my concerns on that issue with OFT for the purpose of adding some additional data against the OC.