Jump to content


me v sky


woodwa5
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4547 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

I moved into my currount house just over 3 years ago. When i moved in the sky engineer put the dish up and said to me that i won't get a signal in the summer months because of large trees but there is nowhere else he can put the dish. Every summer i have had about 4-5 months where i have had pretty much no signal but bearing in mind what he said did nothing about it. This year the signal started going in February so in May i phoned up and said i am going to have to cancel because it's getting silly. As a result they said they would send an engineer out to move the dish and i could claim back the three months that i had not received a signal that year. Sure enough the engineer came out and moved the dish down the wall and hey preso a perfect signal. I contacted sky to get my three months worth of subs back and they told me they would not give me them as i only phoned them on 1st May.

 

I am absolutely discusted at this. I have lost about 9-10 months of viewing due to their engineers incompetance. What can I do about it?

 

Woodwa5:mad:

Link to post
Share on other sites

Hi Woodwa5

 

Not sure if it will do any good but here are the CEO's details

 

Mr Jeremy Darroch

CEO

British Sky Broadcasting Group

Grant Way

Isleworth

Middlesex

TW7 5QD

 

I was sick and tired of them fobbing me off and wrote to him - I actually got a half decent response although they have now mucked everything up again so I am back to square one!

 

 

T :)

Link to post
Share on other sites

I don't think you will have much luck in claiming that back. Sky do not have to compensate for loss of viewing due to any equipment or outside faults. They will normally give credit from the day the engineer is booked until he arrives as a goodwill for booking the engineer through sky.

 

Ida x

Please contact a member of the site team if you are offered help off the forum for a a paid or no win no fee service.

 

Please consider making a small donation to help keep this site running

Click here to donate through PayPal (opens in a new window)

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...