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Apology from RBS... sort of

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Ironic how they suddenly apologise now that the ICO is investigating non-compliance with DPA ie my SAR!


Many months ago they referred to some clause (35 or something??) of the DPA to not provide me with SAR details. (some legal court opt out?) This was my first 'proof' at the time that 'something' was being witheld from me. the otehr was nothing at all from Advanta account - the original not Mint which came later out of the blue and with no extra agreement.


They now apologise (12 months or so later and after several letters asking etc!!) for sending me the clause 35 letter BUT they still say they satisfied my SAR!! How could they try this patetic defence if they sent me a letter saying clause 35 says we will keep stuff from you so there!


I'm hoping ICO will see through that pathetic excuse?!!!!

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