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    • All Talk Talk Direct debits/standing orders, etc were all cancelled correctly and set up for BT. Talk Talk took the money from my debit card details which they had retained. I have now blocked this too. I just want my money back!
    • On the basis it was a direct debit from the bank. Why did you not use the DD guarantee and insist the bank refunds the money.     
    • Basically i can claim for my excess and loss of earnings as i was self employed and cost for hire of van, solicitors have asked for uninsured losses, if lossess are not included in claim i cant recover them at later date the letter states.  
    • Hi All,   On 26th May this year I called my broadband/phone service provider, Talk Talk, to inform them that I would be leaving them and moving to BT at the end of the month.  My contract with Talk Talk had officially ended back in October 2019 and I was just paying them on a monthly basis for continued service. I was advised that I did not need to do anything, as arrangements would be made on my behalf to keep my existing number etc between Talk Talk and BT.  I began my contract with BT on 1st June.  I cancelled my bank payment arrangements to Talk Talk and set up new ones for BT. I then received a bill from Talk Talk for June's monthly charges, which I ignored as I was no longer a customer, I owed them nothing, and they were not providing me with any kind of service. I then received a second bill from Talk Talk for July's monthly charges. I called Talk Talk to explain their error but they insisted that I was still a customer using their services.  This was despite me proving that I have been a BT customer for the past two months and paying BT for services that Talk Talk are claiming to be theirs. Talk Talk then took £60.39 from my bank account on 2nd August, despite having no authority or consent from me to do so.  I complained to my bank and they explained that utility companies hold on to customers payment details (despite GDPR) and this practice is common.  I have now instructed my bank to refuse any further payments to Talk Talk, by any means!. I phoned Talk Talk to complain and insist they repaid my money immediately as it had been obtained fraudulently and they are not providing any service to me anymore.  The adviser couldn't help much, but promised me a call from a manager later in the week.  The call never materialised. I called Talk Talk myself today, and after nearly four hours of phone calls, being put on hold, transferred, being made promises and making more calls, I have got nowhere. One manager did offer a token £30 payment which I obviously turned down.  I eventually hung up after being put on hold for over 20 minutes during a call lasting over an hour. These people are ignorant at best and impossible to deal with. Please could someone advise me on how to get my £60.39 back from these people?  
    • They can ask you to help them.   The reason for doing this is that the accident was between two private citizens with the Insurance companies covering the risk.  The Insurance company need your assistance to claim directly against the other driver, as the other drivers Insurance are not paying the claim.  Each Insurers pays 50% of the claim costs.     If you don't help the Insurers, I am not sure what they can do about this, as you are no longer a customer of theirs.   Perhaps ask whether they will cover your costs. e.g. time. 
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    • Hi,  
      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
       
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
       
      I did and they took me upstairs.
      I was mortified and said I forgot to scan the clothes and a conditioner, 5 items.
      I know its unacceptable but I was distracted and Initially hadn’t really planned to use scan and shop.
       
      No excuse.
      I offered to pay for the goods but the manager said it was too late.
      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
       
      The cost of the items was about £40.
      I was crying at this point and told them I was a nurse, just coming from work and I could get struck off.
       
      They rang the police anyway and they came and issued me with a community resolution notice, which goes off my record in a year.
      I feel terrible. I have to declare this to my employer and NMC.
       
      They kept me in a room on my own with 4 staff and have banned me from all stores.
      The police said if I didn’t do the community order I would go to court and they would refer me to the PPS.
       
      I’m so stressed,
      can u appeal this or should I just accept it?
       
      Thanks for reading 
      • 16 replies
caro

Consumer Revenge US style

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Had an email today which I feel obliged to share to help our American friends in the fight against consumers being ripped off.:D

 

 

This is a true story.

Please forward when you finish reading!

A little background:

Neiman-Marcus, if you don't know already, is a very expensive boutique

shop (they sell a typical $8.00 T-shirt for $50.00)

My daughter and I had just finished lunch at a Neiman-Marcus Cafe in

Dallas , USA . Because both of us are such biscuit lovers, we decided to

try the 'Neiman-Marcus cookie'. It was so excellent that I asked if they

would give me the recipe. The waitress said with a small frown, 'I'm

afraid not, but you can buy the recipe.'

I asked how much, and she responded; 'Only two fifty - it's a great

deal'

I agreed to that, and told her to add it to my bill.

Thirty days later, I got my Visa statement, and the Neiman-Marcus charge

was $285. I looked at it again, and I remembered I had only spent $9.95

for two sandwiches and about $20 for a scarf. At the bottom of the

statement, it said, 'Cookie Recipe - $250.00'. That was outrageous!

I called Neiman's Accounting Department and told them the waitress had

said it was 'two fifty', which clearly does not mean 'two hundred and

fifty dollars' by any reasonable interpretation of the phrase.

Neiman-Marcus refused to budge. They would not refund my money because

according to them; 'What the waitress told you is not our problem. You

have already seen the recipe. We absolutely will not refund your money.

I explained to the Accounting Department lady the criminal statutes

which govern fraud in the state of Texas . I threatened to report them to

the Better Business Bureau and The Texas Attorney General's office. I

was basically told: Do what you want. Don't bother thinking of how you

can get even, and don't bother trying to get any of your money back'

I said, OK, you've got my $250, and now I'm going to have $250 worth of

fun. I told her that I was going to see to it that every cookie lover in

the world with an e-mail account gets a $250 cookie recipe from

Neiman-Marcus for free. She replied, 'I wish you wouldn't do that.' I

said, 'Well, perhaps you should have thought of that before you RIPPED

ME OFF!' and slammed down the phone.

So here it is! Please pass it on to everyone you can possibly think of.

I paid $250 for this, and I don't want Neiman-Marcus to EVER make

another penny from this recipe!

 

NEIMAN-MARCUS COOKIES (Recipe may be halved as this makes heaps)

2 (500 ml) cups butter

680 g chocolate chips

4 (1000 ml) cups flour

2 (500 ml) cups brown sugar

2 tsp. (10 ml) Bicarbonate of soda

1 tsp. (5 ml) salt

2 (500 ml) cups sugar

500 g Grated Cadbury chocolate

5 (1250 ml) cups blended oatmeal

4 eggs

2 tsp. (10 ml) baking powder

2 tsp. (10 ml) vanilla

3 cups (375 ml) chopped nuts (optional)

Measure oatmeal, and blend in a blender to a fine powder. Cream the

butter and both sugars. Add eggs and vanilla, mix together with flour,

oatmeal, salt, baking powder, and bicarbonate of soda. Add chocolate

chips, grated Chocolate and nuts. Roll into balls, and place two inches

apart on a cookie sheet. Bake for 10 minutes at 375 degrees (180 C).

The above quantities make 112 cookies. Enjoy!


 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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i hate spoil sports :D :D :D


NEVER FORGET

 

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Help Our Hero's Website

 

http://www.helpforheroes.org.uk/

 

HIGHWAY OF HEROES

 

http://www.consumeractiongroup.co.uk/forum/bear-garden/181826-last-tribute-our-lads.html

 

Like Cooking ? check the Halogen Cooker thread

http://www.consumeractiongroup.co.uk/forum/bear-garden/218990-cooking-halogen-cookers.html

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There's no excuse for her posting that, I told her yesterday it was a fake!!! Caro, you should be ashamed of yourself!!! :mad:

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$250? That is a lot of dough!

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*groan*

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Well that takes the biscuit!.... You're all crackers! :D


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$250? That is a lot of dough!

 

:D :D :D


Please help us to help you. Download the CAG tool bar for free

HERE and use the search option for all your searches. CAG earns a few pennies every time !!!

 

Please don't rush, take time to read these:-

 

 

&

 

 

This is always worth referring to

 

 

 

 

 

Advice & opinions given by me are personal, are not endorsed by the Consumer Action Group or the Bank Action Group. Should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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$250? That is a lot of dough!

 

2 (500 ml) cups butter

680 g chocolate chips

4 (1000 ml) cups flour

2 (500 ml) cups brown sugar

2 tsp. (10 ml) Bicarbonate of soda

1 tsp. (5 ml) salt

2 (500 ml) cups sugar

500 g Grated Cadbury chocolate

5 (1250 ml) cups blended oatmeal

4 eggs

2 tsp. (10 ml) baking powder

2 tsp. (10 ml) vanilla

3 cups (375 ml) chopped nuts (optional)

 

on my reckoning thats;

1 litre of butter

1.18 kilograms of chocolate

10.25 litres of cereal products

2 litres of sugar

plus about 2 litres of assorted other stuff

 

so a couple of bucket fulls

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There's no excuse for her posting that, I told her yesterday it was a fake!!! Caro, you should be ashamed of yourself!!! :mad:

 

Yeah but I didn't read your email 'til after I posted it so ya boo sucks.:p


 

What's Best for You?

 

 

The Consumer Action Group is a free help site.

Should you be offered help that requires payment please report it to site team.

 

Alliance & Leicester Moneyclaim issued 20/1/07 £225.50 full settlement received 29 January 2007

Smile £1,075.50 + interest Email request for payment 24/5/06 received £1,000.50 14/7/06 + £20 30/7/06

Yorkshire Bank Moneyclaim issued 21/6/06 £4,489.39 full settlement received 26 January 2007

:p

 

Advice & opinions given by Caro are personal, are not endorsed by Consumer Action Group or Bank Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.

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