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    • Not sure about the lease read through all the documents i have and couldnt find anything about parking. Contacted the management Office to get a copy sent to me. When i complained to them about the ticket they told me to appeal so they clearly don't care.      and yes it's a gated underground parking area with key fob entry. 
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    • Oh and before bed   Officially leaked statements about a PHE report claiming that a UK study will say there is little evidence of children transmitting Covid.   Leakers stats look impressive until you realise he's on Johnson's SAGE so makes you think - huh - hows that then when all the science I've seen says different, and there are a number of reports of spreads in schools across the world from schools that had opened.   Then, little as the information 'leaked' is, you see   "largest studies in the world on coronavirus in schools" and then "The study was carried out in 100 institutions in the UK and is expected to be published later this year. About 20,000 pupils and teachers in 100 schools across England were tested to monitor the spread of the disease up to the end of the summer term – which runs from April-July in Britain."   Then you click. That averages 200 pupils and staff per 'institution' checked We dont know what these institutions are, but I think over 200 is the average for infants schools. Other schools tend to be FAR larger. Did they test everyone at each institution, or just some ??? we don't know yet - they are choosing not to leak that - Wonder why?   We currently understand that younger children (pre teenage) seem to present few/less symptoms  (statistically) but large increases in teenager covid has been reported as lockdowns ease and they start to meet more.   I know my OH's grandson (mother a nurse) has remained at school in classes one third or less that normal, with the majority of kids having front line worker parents - so well aware of the discipline and hygiene necessary. We know the schools maintain distancing, monitoring and maintenance which would be IMPOSSIBLE in normal class sizes.   So in a lock down situation, with class sizes significantly lower than normal (highly aware front-line workers kids mainly), increased distancing and cleaning made possible by SIGNIFICANTLY smaller class sizes - Has maybe resulted in no great evidence of covid spread perhaps?   Well Whoopy do. Lets ramp the class sizes back up to 30+ and see what happens ..     Lets let the mail lead the way Coronavirus infection rates are rising in ALL age groups under 65, Public Health England data shows with biggest surge in under-fives which 'should be watched very carefully' https://www.dailymail.co.uk/news/article-8615423/Coronavirus-infection-rates-rising-age-groups-65-Public-Health-England-data-shows.html     and the ONS stats showing how similar the stats are (a statistically significant  difference can be very little actual difference)   https://www.ons.gov.uk/peoplepopulationandcommunity/healthandsocialcare/conditionsanddiseases/articles/coronaviruscovid19infectionsinthecommunityinengland/july2020     Notes: These statistics refer to infections reported in the community, by which we mean private households. These figures exclude infections reported in hospitals, care homes or other institutional settings.  
    • i understand and agree you should write a formal letter of complaint about the email by royal mail.   i also think you should totally dispute the arrears balance, esp as it goes back so long   send them an sar and add to the text in it that you want statements/bills dating back to the gb energy a/c.
    • When you see the reports coming out that serco was involved from the earliest stages apparently to give expertise   and that resulted in 18 million plus people coming back into the UK untested from hotspots .. and then even the general advice to self isolate after they had travelled across the UK home being withdrawn in the run-up to the lock down   That went well says cummings      
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      I was in Sainsbury’s today and did scan and shop.
      I arrived in after a busy day at work and immediately got distracted by the clothes.
      I put a few things in my trolley and then did a shop.
      I paid and was about to get into my car when the security guard stopped me and asked me to come back in.
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      He looked at the CCTV and because I didn’t try to scan the items he was phoning the police.
      The cost of the items was about £40.
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      • 16 replies

Robinson way... again by the looks of it

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Need some advice regarding our good friends at robinson way, this all started about a week ago where suddenly i got a message on my answerphone which was seriously non-descript:


'Hello, this is Robinson Way, press 1 to continue'


always the same bloke, automated message.


Now I thought this was [problem] or something because there is no way that I'm going to answer the phone and then press 1 when an autmated voice asks me to, so i ignored it (I'd never heard of robinson way at that point).


A week on and they keep phoning my landline (only my landline??) and leaving the same msg on the answerphone, today they broke their own record and left me 9 messages in one day, awesome.


So here's the question, I've been looking at this forum and how much of a pain in the arse these guys are; I have had a serious think about what I owe to whom and I'm convinced that I don't owe anything at all. I have no idea why they are contacting or why they have my number. Strangely they only phone on the landline, not my mobile, and I have received no letters. I have tried searching for anyone else in the same position on this site but couldn't find a similar post (so apologies if this is a repost...)


The question... should I contact them to find out why they're chasing me? what should I tell them if I do? I don't want to give them my name or address as I see how they harass people from other posts on this site...


Clearly I have a slight niggling feeling that this might be genuine but seriously, I can't see what debt I owe to whom


any advice would be graciously received because they are starting to do my head in slightly now (and I haven't even spoken to them yet...)





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Don't contact them and never speak to them on the phone. Just wait until they write to you then you will find out what they want.

:cool::cool: Blondmusic :cool::cool:

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hi thanks for the response, this is kind of what i thought but could i be buggering myself up by not responding (credit rating...) if this turns out to be genuine? sorry I know very very little about how this all works, really appreciate the advice

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hi thanks for the response, this is kind of what i thought but could i be buggering myself up by not responding (credit rating...) if this turns out to be genuine? sorry I know very very little about how this all works, really appreciate the advice


If they are going to screw up your credit rating, they WILL.


Simple as.



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Just leave them to it. Make a note of the dates and times you get the calls for when they write to you. Once you have a letter from them you can send the prove it letter and the telephone harrassment letter all in one go.


Prove it letter,






Dear Sir/Madam


You have contacted me/us regarding the account with the above reference number, which you claim is owed by myself/ourselves.


I/we would point out that I/we have no knowledge of any such debt being owed to (insert company name).


I am/we are familiar with the CPUTR 2008 and the Office of Fair Trading's Guidance on debt collection, which states that it unfair to send demands for payment to an individual when it is uncertain that they are the debtor in question.


I/we would also point out that the OFT say under the Guidance that it is unfair to pursue third parties for payment when they are not liable. AND in not ceasing collection activity whilst investigating a reasonably queried or disputed debt you are using deceptive/and or unfair methods.


Furthermore ignoring and/or disregarding claims that debts have been settled or are disputed and continuing to make unjustified demands for payment amounts to physical/psychological harassment.


I/we would ask that no further contact be made concerning the above account unless you can provide evidence as to my/our liability for the debt in question.


I/we await your written confirmation that this matter is now closed. Otherwise I will have no option but to make a complaint to Trading Standards and also inform the Office Of Fair Trading of your actions.


I/we look forward to your reply.


Yours faithfully


Edit red text to suit, do not sign it and send by recorded delivery.


Telephone harrassment letter,





Telephone Number: {you’re Telephone Number}

Re: Harassment by telephone


Dear Sir/Madam.


I am writing in relation to telephone calls that I have received from your organisation, which I deem to be personally harassing. I have verbally requested that these calls stop, but I am still receiving call. I now require the telephone number listed above to be completely removed from your systems.


I am in the view that your continued telephone calls put you in breach of the Protection of Harassment Act 1997.


This is a private telephone line, operated on a contract with the intention of receiving and making personal phone calls, I have not authorised any other member of my family to receive calls from your organisation using this PRIVATE TELEPHONE LINE.


By using this telephone number without my permission you are interfering with my ability to use my own private property for the duration of any call.


It is my right to require that this telephone line, which is licensed solely to me, is kept clear for my own personal calls.


It is consequently my view that you are committing the tort of interference with contract insofar as for the duration of each call you make to me without my permission, you are interfering with my contractual right to receive and make personal calls on my private telephone line.


Continued interference with my contractual rights in this manner may result in legal action.


If you continue to harass me by telephone, you will also be in breach of the Communications Act (2003) s.127 and I will report you to the Office of Communications, Trading Standards and the Office of Fair Trading, meaning that you may be liable for a substantial fine.


Be advised that all telephone calls from your company will be recorded.


Yours faithfully,


Again edit to suit, do not sign and send recorded delivery

  • Haha 1

:cool::cool: Blondmusic :cool::cool:

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There is a reason why they don't leave you any info in the messages or write to you..... it's because in all probability they know they don't have a leg to stand on and this way they can try it on without incriminating themselves.


Ignore and report to trading standards.

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Thanks guys thats sterling advice, will put that into action if they don't stop soon.


much appreciated :-)

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Do keep a note of the date and time of all their calls.

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If you just keep getting calls then report them to the OFT. You will only get a reply saying that they can't deal with individual cases but it will be on file when the DCA re-applies for the credit licence.

:cool::cool: Blondmusic :cool::cool:

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That's right, the more complaints logged against a particular company the better.

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