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advice about loan agreement


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Need some advice please. My son has an interview with a CCCS counsellor on 17th July due to being unemployed and unable to meet minimum payments on his debts. So far as advised he has been paying £1 token payments per month to each of his creditors. Before becoming unemployed he realised on one of the loans he was paying PPI insurance which was missold because he was self employed at the time he took out the loan so he asked them to cancel and requested compensation which they have agreed. However before they refund his compensation they have sent him a new agreement to sign. Can you advise what he should do as he has already sent a hardship notice confirming his CCCS appointment, token payments etc so I guess it crossed with their letter re new loan agreement. Should he sign this new agreement at this moment in time?

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