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Lloyds TSB Spent My £1 for a CCA Request on the Outstanding Balance! Is This Legal?!


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I recently sent a CCA request to Lloyds TSB in relation to a credit card I have with them. I sent the standard letter, specifically stating that this money was not to be used for anything else apart from the CCA request.

 

I received a letter back from them, saying that I had to resend my letter to their special 'section 78 department'. My original postal order was not included with their reply.

 

I have just received the latest credit card statement and I can see that this £1 was actually paid into the credit card account. Is this legal? I specifically stated this was not to be used for this purpose?

 

Any advice greatly appreciated!

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Ignore them - they are using delaying tactics. They know their obligations - they can use the £1 any way they see fit, but it will always have been for the specific purpose of requesting your CCA.

 

As soon as there 12+2 days are up, put the account into dispute!

:)I am not an expert, but I can give good advice about Brighthouse:)

 

Am learning more and more about DCA's too :)

 

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Once they slip outside the 12+2 working days in which to supply you with your agreement then send this one next - (send recorded) - http://www.consumerforums.com/resources/templates-library/86-debt-collectors/571-failiure-to-provide-a-copy-of-the-agreement-within-the-prescribed-timescale

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Thanks again. This is all really helpful info.

 

Would I need to resend the CCA request again to the new address they've provided or are just giving me the run around

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Thanks again. This is all really helpful info.

 

Would I need to resend the CCA request again to the new address they've provided or are just giving me the run around

 

giving u the runaround. they do have internal mail!!!!

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