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where to complain about landlor


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Hi,

I recently moved to Birmingham. I have number of complains against my letting agent.

1. They kind of forced me to sign the inventory list within minutes of me moving into new home. He said that it has to be signed along with the agreement. As per list there should be a bed and mattress in second bedroom but is not present in actual. I don't remember if I saw bed at the time of viewing. Now he says it is a typo.

2. Some places of home were extremely unclean. Washer drawer, shower had fungus, hard to reach places around fridge were extremely dirty.

3. There are some safety issues like bathroom lock is lose and can keep person inside locked until someone comes for rescue.

4. mattress is of low quality and we can feel the hard spring inside it. Cupboard is broken. We complained to them. They said, they will send a person after one week!

5. Does electrical equipment needs routine inspection tags?

 

There are some more but minor issues.

 

Can you please let me know where can I complain about letting agency.

 

sameer

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