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the futures bright but not with orange


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Hi am having trouble with orange internet provider for the past month my internet speed has been down after many phone calls and changing of equipment i was told by bt engineer that there was nothing wrong with my line and it was orange who were not providing enough band width for the amount of customers in the area what can i do about this ? if anything :mad:

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Hi am having trouble with orange internet provider for the past month my internet speed has been down after many phone calls and changing of equipment i was told by bt engineer that there was nothing wrong with my line and it was orange who were not providing enough band width for the amount of customers in the area what can i do about this ? if anything :mad:

 

Im also experiencing the same problem, it will be intersting to see the replys you receive.

The retailers worst nightmare !

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Welcome to the site.

Will move your post into telecoms forums,where hopefully you should both get some answers.

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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Change supplier? (Once your minimum term is up). There is no guarantee of a minimum speed, all sales are based on connections 'Up to', so you're really being told that your connection will NEVER exceed the agreed rate. Which is a different ballgame. ADSL has been a technical compromise from the start, additionally contention rates (the number of users using the 'pipe' to your and other ISPs) can be 20:1 so if you use your connection when everyone else does, the link will crawl.

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