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I have started a hardship claim with HBOS as I have paid over the £500 charges in a year and they have sent a letter back saying they don't believe its a hardship case and will be put on hold until a judgement is made. Do I leave it at this or is there something else I should be doing?

 

Martyn

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Did you send them an income/expenditure sheet and details of priority debts/changes in circumstances or where yiou solely basing your hardship claim on the £500 ?

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FSA Waiver on Bank Charges:http://www.fsa.gov.uk/pages/Doing/Regulated/Notify/Waiver/pdf/dir_quart_0709.pdf

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