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PC World and Dell pc


Helenatroy
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My o/h bought a new pc from PC World in November.

It's now going to be returned for the third time in a couple of weeks, for a repair they can't seem to diagnose properly.

Can we insist on getting get our money back or ask for a new pc?

 

HelenaTroy

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I think you are entitled to either of the options you mention as they are now after all this time in breach of your statutory rights.

 

Entitlements for a breach of my statutory rights | Consumer Information

 

have a read of this and go get em

 

cds:)

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