Jump to content


Mislead by MBNA!


j2mm2e
 Share

style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 4555 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Agreed a partial settlement with MBNA, to settle one of my three accounts for 42%, which was roughly 1100 pounds. Spoke to mbna twice to confirm funds had been paid and account was settled. Recieved a letter today saying partial settlement was short 200 pounds and offer period expired and now the account is up and running again, less 1100 pounds. They reckon offer wasn't agreed until 3 days after I made my first payment!!! . Everyone be warned, they have no intention of helping customers.

Edited by 42man
Edited due to libel..
Link to post
Share on other sites

I can only presume you didn't get this in writing !!

PLEASE NOTE - I am not a legal expert, what is stated is my own opinion and from what I have learnt from this forum and my own experiences.

 

DEBT COLLECTION LETTER/SAR/AGREEMENT TEMPLATES ARE HERE - http://www.consumeractiongroup.co.uk/forum/content.php?65-legislation

 

IF WE HAVE BEEN HELPFUL -PLEASE, PLEASE, PLEASE GIVE A DONATION TO HELP US TO CONTINUE HELPING YOU

 

I AM HAPPY TO RECEIVE PM's AND I WILL RESPOND IF I FEEL I CAN ASSIST BUT WHEN YOU DO CAN YOU PLEASE PROVIDE A LINK TO YOUR THREAD ON WHICH YOU WOULD LIKE ME TO COMMENT - THANK YOU

 

IMPORTANT - If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.

Before you decide,consider the users here who have already offered help and support.

Private message facilities are offered for users to communicate issues that are/or could be seen to be inappropriate for posting on the main forum.Site rules explain this in more detail.

If you are approached by private message with a view to asking you to visit another website,please inform the site team via the report icon.

 

Forum rules - http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/9-forum-rules-please-read.html

Link to post
Share on other sites

Mbna initialyl said that they never confirm partial settlements in writing unitl payment received, but i sent they a letter to which they responed, saying the account could be settled for x amount by this date. I had 60 days to settle this account. Final payment needed to be recieved by 17th May, hence the agreemnt must have started on 17th March, but they reckon it was 26th march 3 days after first payment!

Link to post
Share on other sites

Sorry, they are saying you paid the settlement figure 3 days before it was agreed, how can that be! I assume this was agreed over the phone, if I where you I would SAR them to see what was record of the tele conv. Don't let them get away with this. Did you request CCA before an agreement was made, do they have an enforceable CCA?

Link to post
Share on other sites

 Share

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...