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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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i need help with mobile money please


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Hi can any1 tell me if mobile money can use a bill of sale that is dated nearly a year after the original loan loan date ?. i will explain a little more , i signed for a loan in dec 2007 and for the first six months we paid without fail and at the end as we didnt have enough to pay off the outstanding so we re signed and have carried on then re signed again six months later and so on until now. we recon that we have paid in the region of £5,000/£6,000 back to mobile money on the £2,000 loan we took out and they have informed us that we still owe them £2,174. i have asked them for a copy of the bill of sale and a statement of the account . i have recieved the copy of the bill of sale with a blank piece of paper stapled to it with a court stamp on it dated a year after the loan agreement was 1st signed. does this still allow them to re possess my car?

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  • 2 weeks later...

the bill of sale has been registered twice and the official reciever has said that the car is the property of mm through default by myself and he has no claim on it but it was said if i can stop them taking the car any other way thats upto me

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The rules in relation to the use of Bills of Sale are clear and state that the bill of sale must be registered within 7 days of signing both the consumer credit agreement and the bill of sale document, otherwise the debt is unenforceable. I would suggest you take your documents to your local Trading Standards Dept, or take the matter to the small claims court for resolution. If the bill of sale has not been processed correctly and is not witnessed by an independant individual (a person not a party to the contract) it can not be enforced I have seen the MM documents and they are flaued but you will need a county court judge to make a judgement for you.

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the guy that witnessed the signing of the contract no longer works for mm but last time i saw him he worked in an office down the hall. he said he had left because he didnt like the way they did their buisness, and was working for an insurance co .

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  • 2 weeks later...
The rules in relation to the use of Bills of Sale are clear and state that the bill of sale must be registered within 7 days of signing both the consumer credit agreement and the bill of sale document, otherwise the debt is unenforceable. I would suggest you take your documents to your local Trading Standards Dept, or take the matter to the small claims court for resolution. If the bill of sale has not been processed correctly and is not witnessed by an independant individual (a person not a party to the contract) it can not be enforced I have seen the MM documents and they are flaued but you will need a county court judge to make a judgement for you.

 

 

Hiya,

 

When i signed my original loan agreement there was nobody else present (no witnesses), just me and the [EDIT] in the mm office. How does this affect the lawfullness of the agreement?

 

Also, is there a way I can go to my local county court judge and get him to rule the agreement unenforcable, then slap it on the desk of MM with a polite "stick that up your sherrifs badge?"

 

or does there have to be a court case which would have to go in my favour to get this response?

 

UKD

Edited by alanfromderby
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in my case loans were extended so i could pay, last loan was for £3,000, to pay off 2nd loan of £2000 and they worked out the 12-18 month total has £13,000? owed???

i crapped myself but i was forced into it, thats wrong anyone agree?

help!

extortionate or what?

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  • 5 weeks later...

my bos with m money was signed and witnessed by the same person,,,,my car was stolen and written off but mmoney are claimming off my ins company,,,help what can i do ???

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