lynn v London Mortgage Company

[nicho1120]

yes.good luck bricky. hope you get the result you require. keep us informed.

[nicho1120]

how did it go last friday bricky ~????

[bricky]

Hi Lyn and Nicho,

Apologies for the "timely" reply, I'm snowed under.

 

Friday did not go according to plan, well sort of... Here's why.

 

We got to the hearing and as I walked in the judge asked me what I was doing there and as I started explaining, he just stopped me dead in my tracks. He accepted my presence as a McKenzie Friend but would not allow me to address the court as I was hoping he would allow me to do. As this debate proceeded, one of my clients stood up and stormed out of the room swearing about how he can't cope and to be honest with you, I was prepared for this and in a way, this did me a favour. I asked my client to get proof from the NHS that he is depressed and receiving treatment, so I presented the letters to the judge via my other client and the judge thankfully took pitty on them. The rep from the lender did not have certain facts or figures at hand that the judge requested so the hearing has been posponed for 28 days, while they get there house in order.

Jugde wanted to see the policy document for PPI, value of property and a list of all costs and charges applied to the account to date, not just arrears.

 

In the meantime I am sending off more letters to the lender telling them how dissapointed both me and my clients are at the poor preparation of the representative and demand from them an explanation for this. It all adds weight to my case so I suppose we will see at the next hearing how things progress.

I was going to ask for 56 days to make arrangements to buy the house from my clients but in a way, this posponement has done this because even if the judge gives a possession order there and then at next hearing, I would have had my 56 days in anyway.

I will also make them another offer for full and final settlement and hopefully things may progress forward from there. Key things:

1)we have more time.

2)preparation and attention to detail on our side paid off!!

 

Remeber to persevere!!!

 

How are you folks getting on?

 

Regards

 

B

[storm]

Anyone still looking for details of the insurance company connected to LMC?

 

Try

 

Sterling Insurance Group Ltd

50 Kings Hill Avenue

Kings Hill

West Malling

Kent

ME19 4JX

 

Tel 0845 271 1500 or 0845 271 1475

[nicho1120]

If i write to Sterling , do you think that they will allow me to just cancel the policy from now on ?????

[bach]

Hi Nicho

On previous thread you mentioned

 

"that you believe that at the time you were told that you would have to take out the ppi as the loan amount was quite large and would have to have it as part of the loan."

 

This is mis selling you PPI, if they made it part of the condition of the loan, I would definatly cancel it and start a claim for mis selling.

 

Are you covered by other means? if not try and get a cheaper one if you do need cover.

 

I expect they will probably try to tell you that they will have to arrange another loan, and argue the point that because you had the PPI you had a cheaper rate. If it was me I would cancell it and wait for their reply.

They have no right to insiit that you have PPI

 

Regards Lynn

[bach]

Hi to all just an update

 

Sent a S A R to Norton Finance as London Mortgage Company informed me my PPI was with Norton Finance

Received a letter this morning from Norton saying

"London Personal Loans Policy Summery has been updated since my loan was completed in November 04 ans tells me to contact London Mortgage for a copy of the Policy Summery from that date.

Norton them tell me that Sterling Insurance was the Insurance Provider. Hu !!!

They also say that they cannot provide any recordings of calls as they dd not record calls at the time my loan was processed.

 

I have checked all my info received from London Mortgage Company (SAR)

and now where does it mention any where who the PPI was with.

 

I would appreciate any thoughts please, Im sick of been given the run around, this has been going on since October 06

I have never had any documentaion or correspondance for any PPI, It seems its impossable to find out who is supposed to o fsupplied the alleged cover.

 

Regards Lynn

[nicho1120]

Bach,

 

I am really intesrested in what you have to say with regards to PPI. I am just about to start to cancel my PPI and dont know where to start. It seems that you have already done quite a lot of prep work already but still not got to the company that actually supplies the insurance. If you find anything else out I am keeping my eye on the thread.

[bach]

Hi nicho Ask them to cancel you PPI policy and say that you are now aware that you are not obliged to take out PPI with them as part of the loan. If you can record the conversatioon that would be good but tell them that you are

recordmycall.co.uk

 

Let me know what they have to say, Ill see If I can help

Good Luck

 

Lynn

[nicho1120]

who do i cancel the policy with though. is it Sterling, London Mortgage or Norton ?????

[bach]

Hi Nicho, I would give Sterling a call first. They have been leeding me a merry dance up until now, its taken ages to get to the boittom of who this PPI was with. I think there's a lot more to come yet, but yes start with Sterling

 

Good Luck

Lynn

[nicho1120]

Lynn have you seint your letter??? If so have you ahd any reply ???

[bach]

Yes sent it last Monday, I work away from Home Monday to Friday, so wont know if they have replied untill I get home tonight. But will let you know if they have replied asap

 

lynn

[bach]

Just had acknowledgement from London Mortgage pointing out that

 

1) " If data is held on our file for a third party (e g where account is in joint names) details will not be released."

This was a single* insurance but loan was in both names

 

2) " Where third party correspondence is held, they will write to the parties to obtain their authority to release copies to us. "

as I have sent the same D P A letter to all three of them, London Mortgage Company, Norton Finance , and Sterling Insurance one of them will have to produce our PPI information

 

"They will contact me when in a position to provide the information I have requested."

 

Question is can anyone enlighten me with their comments

 

Thanks Lynn

[PaulW922]

I issued a claim against Matlock Bank (London Mortgage Co) for default charges of £190 plus interest. They have offere dme half the charges, half the interest and all my court fee. On this occasion I have taken it (£145 total).

[nicho1120]

Bach,

 

Have you heard anything from your request to London Mortgage ???

 

Cheers

 

Nicho1120

[nicho1120]

anyone ?????????

[bach]

Hi nicho1120,

 

Sorry Iv only just been able to log on to my computor, have had to have the whole disc drive wipped and start again. A real bummer so lost loads and loads of work, a lesson to us all to do a back ups. My Sons a classical composer and he's also lost some of his work, although he did save a lot of his fortunatly.

Tomorrow I will catch up with the paper work and let you know whats happening.

 

Regards Lynn

 

Any way to answer your question no I haven't heard a thing form them.

[franmc12]

Can anyone help. We have a main mortgage with Bradford & Bingley, of which the DSS pay the interest. We also have a secured mortgage with LMC, and have to pay the full amount every month.

 

As my partner receives Disability Allowance, and Income Support we are having real problems paying the full amount every month. We did get into arrears a few months ago, but borrowed the money off my brother to pay off the arrears.

Does anyone know if the DSS will help pay towards the mortgage with LMC, if not does anyone know what we can do.

 

Many thanks

Fran

[bach]

Hi Fran

 

The second loan you have with LMC you will not be able to get any help with.

Are you paying any Payment Protection Insurance ? if so look to see if you can claim on it due to your curcumstances.

Have you thought about an extension of the term of the loan to make smaller payments or look around for a better deal.

What ever you do do not put the Mortgage with B&B and the loan with LMC together for a re mortgage as I understand that the DSS can stop paying the interest on the first loan.

 

Hope this helps best of luck

Lynn

[franmc12]

Hi Lyn

 

Thanks for replying. We haven't got payment protection, as they wouldn't give it to us, due to my partner not working. We have tried to get the payments reduced with LMC but they wont do it. We did approach B&B to combine the mortgages but again they wont do it, as my partner is receiving disability.

 

Basically we dont know what to do, but i was going to inquire with the local council, to see if they would buy back the house, and we rent it from them.

 

Thanks anyway

 

Fran

[bach]

Hi Fran,

Looks as though you,ve looked into it pretty well.

Just another thought can you find time to go th the Citizens advice, they can write to LMC on your behalf and ask them to take reduced payments. Iv found to be really helpful, I would also let the FSA know of your situation and tell them how un helpful LMC have been. Point out to them that you could loose your house and with a husband who has a disability it would cause great hardship

Its worth talking to the Council you,ve got nothing to loose

You will have to look at the implications of it though very carefully.

 

How about starting your own thread You could put it on the Special Needs and Disabilities and also the Mortgage section. I don't mind you being on this thread, but you'll get more exposure and thats good because the experts and people who may have had the same problem may be able to help. Ill find you as well to keep up with events.

 

Fran, I have to say Im not an authority on any of this, but I have done quite a bit of reading up. I can only offer a listning ear and to talk things through and advise hope that helps.

 

Keep your chin up

Lynn

[franmc12]

Thanks Lyn for your help, its nice to know im not alone. Will do what you say with regards to the CAB. I have tried myself with LMC to get the payments reduced, but they dont wont to know. Will let you know how i get on, and will start a new thread with regards to what you said.

 

Once again thanks for your help.

 

Fran

x

[bach]

Morning Fran

You sound really positive thats great, Im convinced Citizens advice will be able to get your payments reduced, they have for me.

 

Good luck and I'll tag your thread

 

Lynn.

[franmc12]

Hi Lynn

 

Just an update on what has been happening. Went to the CAB, spent over 2 and half hours there, only to be told to go and see someone at Shelter, which i did do the following day. Bad luck again as the women had to cancel, so trying again this week. Worse still the cheque that was sent to LMC was taken by my bank as i was overdrawn, if it hadnt been for the postal strike LMC would have got the cheque earlier. So i've now got to find the money for the mortgage from last month, and also this month, and the money for the bank. Really annoyed with the bank, as they stopped my overdraft without letting me know, so not only have they put charges on me for being overdrawn, but apart from the mortgage cheque bouncing, so has the gas payment.

 

And i thought things couldn't get any worse.

 

Fingers crossed something has got to go right for me soon.

 

Fran