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Just had a lovely conversation with Moorcroft.

 

MC: Is that DJ?

DJ: Yes.

MC: I am calling from MC. Can you confirm the first line of your address please?

DJ: No

MC: Oh, Why not?

DJ: I don't want to.

MC: Oh, but we need to speak to you urgently about an outstanding bill.

DJ: OK

MC: Can you confirm the first line of your address?

DJ: No

MC: We sent you a letter. Did you receive it?

DJ: Yes, and I sent you a recorded delivery reply yesterday.

MC: We haven't received it yet.

DJ: OK.

MC: I need to talk to you about your debt. Can you confirm the first line of your address?

DJ: No

MC: Why not? We really need to talk to you and discuss your accounts.

DJ: Wait for my letter and you can then respond in writing.

MC: But you are on the phone now and I really need to discuss your debt with you.

DJ: No, wait for my letter and then reply in writing.

MC: In that case, I will send you another letter and then get someone to call around your house to talk about the debt.

DJ: OK

 

He never heard the last OK as he had hung up already.

 

Made me laugh. I have CCA'd the OC with no reply and have sent them an 'In dispute' letter which they haven't replied to. Before Moorcroft, it was Triton, and so the merry-go-round goes on. I sent the bemused letter to MC yesterday.

Please note that I am not a solicitor or legally trained. The advice I give is from my own personal experience based on my own personal circumstance. If you choose to follow any advice I may give, please make sure you understand the implications of following that advice. :-)

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Report the call to TS, the OFT and the ICO re serious breaches of the DPA :D

 

He shouldn't have told you anything about a debt witout clearing proper security :p

"To love unconditionally is the greatest gift, laughter is a close second" .To give your time to help others after being helped here is the best way to show your appreciation to your fellow CAG members.

 

Please note that this advice is given informally, without liability and without prejudice. Seek the advice of an insured qualified professional if you have any doubts. All my knowledge has been gained here, for which I'm very grateful. I'm a Journalist, not a law professional.

 

If you do PM, make sure to include a link to your thread as I don't give out advice in private ;)

BB 13 - DCAs/banks and solicitors 0.

 

I get a fresh start to get on with learning to live with severe disabilities when they could have had something if they'd been understanding...

 

<--- If you feel I've helped, please twinkle my star :)

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