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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Taking on all 7 of them!!


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Hello,

 

I have been reading through this site for over a week now, just to get my head round the whole process (there are still some dark spots).Anyways, I have sent out my request for list of charges on 29/07/06 to:

Barclays

Barclaycard

MBNA

Marbles

Natwest

Halifax

Capital One.

I have received 2 letters back yesterday.One from Barclays-returning the cheque of £10 -and saying that they not actually under any obligation to provide me with the list of charges but will send me statements (free on this occasion)and I can work it out from there.

The other one from Natwest saying very briefly that will provide me with statements within the 40 days and that they have cashed the cheque.

In the meantime got charged on my current account (HSBC) £125 for going overdrawn(I haven't sent them anything because I haven't got a 'parachute account' yet),but phoned them and asked them to refund that charge since the amount I'm overdrawn is...never gonna guess...is £125.they offered £50, I accepted it but said to them that I'll send a claim for the rest of the money.

That's it briefly.Can't wait to 'ave them all!They have been torturing me for the last 7 years!!

PS brilliant site, i'm recommending it to everyone!!

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whoa horsey!

 

Careful not to take on too much, 7 claims at once might get a tad complicated later on.... I suggest you stagger the claims a little. Seven lots of Moneyclaims would cost a bob or two as well in one lump.

 

All the best with the claims, sounds like you have it sorted!

 

Crusher:D

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Thanks for that guys!

Just thought would be easier to keep track of the stages of the process if i do them in the same time...but then just might have to take it on as a full time job!;-)

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I have 5 on the go at the moment and I can tell you it is a full time job. My eyes hurt reading thru all the threads and copying things and then forgetting what I copied. My bum is getting even bigger as I sit here most of the day:) It will all be worth it in the end and I will be able to pay for the lipo I will need later :)

 

Polly

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Guest Lueeze

I did all mine at the same time but I was a moderator too and knew hell of alot about the process, now I feel i cant keep track of it all and even though im using a filling ststem its gone a bit haywire....

 

My best advice is not to delay if you are at the claim stage, go ahead and do it or you will forget where you are.

 

Good Luck

 

Lou xxx

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