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Recommendation Bonus and hourly rate paid less what was agreed

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My wife worked for an agency as a Physiotherapist which was agreed at the rate of £23 in which she was told that she will get work for 37.5 hours weekly. She also need to shift to the place where she needed to work. The company did not gave any agreement before starting the job as they said there IT systems are down.

She worked there for 2 weeks in which she just received 58 hours in two weeks. The agency did not paid her for the training day which was for 7 hours and instead of paying her £23 she was just paid £21.

It has been more than a month and the recruitment consultant is just ignoring her and never talk to her. She also owes her the recommendation money of £250 pounds of one of the candidate she referred.

We are quite frustrated in a way as she did not comply to what ever she said regarding the money.

Can you please help us regarding the matter that what should we do. We do not have any written agreement from the organization but the hospital she worked for is quite happy to help her regarding the payment as the recruitment consultant told the hospital manager that she will paid for the training day as well.


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Unfortunately, there can be occasions where agency workers find themselves in the perverse position of being the employee of neither the agency nor end-user.


Thus my advice would be to treat this as a straight forward debt matter. Send the agency a LBA, stating that you beleive they are in breach of contract as you are owed 'x'


After this it is the pleasure of completing an N1 claim form, and issuing this in your local county court. It will be likely tracked to the small claims track, so you are protected from immense costs against you should you lose.


Other caggers can advise you better than me on the subsequent civil litigation process.


Check out:


Making a Claim


How to make a small claim in court | This is Money



...................................................................... [FONT=Comic Sans MS]Please post on a thread before sending a PM. My opinion's are not expressed as agent or representative of The Consumer Action Group. Always seek professional advice from a qualified legal adviser before acting. If I have helped you please feel free to click on the black star.[/FONT] [FONT=Comic Sans MS] I am sorry that work means I don't get into the Employment Forum as often as I would like these days, but nonetheless I'll try to pop in when I can.[/FONT] [FONT=Arial Black][FONT=Comic Sans MS][COLOR=Red]'Venceremos' :wink:[/COLOR][/FONT][/FONT]

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