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tiptopman69

Wentworth Direct Finance

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My wife and i applied for a loan with this company as their site indicate on their main page that they can help..

 

We payed the brokers fee of £55.00 as asked and we thought we were dealing with Wentworth directly, but recieved a letter from a 3rd party indicating that they will be dealing with the loan and it was not the agreed amount of repayments as theirs was £20 more than Wentworth which we had agreed a term of repayment.

 

Now checking our online bank we have realised that Wentworth have deducted 2 payments of £55.00 on the same day.

 

It states in their terms and conditions "You are entitled to repayment of this fee. You the client can request this in the event that a credit agreement is not forthcoming as a result of our original introduction"

 

We have decided not to persue the loan application due to this other transaction being taken from our account. after being put on hold for 64 minutes on the phone and it also states that they have their lines open until 10pm which is also not true we are having problems contacting them via the phone and have now contacted our Bank to refer this as fraud on our card..is this the correct procedure, help would be grateful as i will be back on the phone again in the morning

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Wentworth

Yes Loans

Wentworth

 

[problem]

[problem]

[problem]

 

 

Well At Least They Wont Be Recomending Welcome

 

Demand Your Money Back

Send By Recorded Delievery

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Who Is The Third Party

 

The Plot Thickens

 

TELL THEM TO REMOVE ALL YOUR DETAILS FROM THERE SYSTEM

 

THEY SELL YOUR DETAILS TO EVERY LOAN OPERATOR GOING AND YOU WILL BE PLAGUED BY EMAIL AND TEXTS

Edited by postggj

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The third party company are "Parkfield Financial Services" also known as Ralph Marlon Ltd. when u call Ralph Marlon's number they introduce them selves as Loan Help line

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The third party company are "Parkfield Financial Services" also known as Ralph Marlon Ltd. when u call Ralph Marlon's number they introduce them selves as Loan Help line

 

ILL CHECK THEM OUT

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Parkfield And Wentwort Both In Gravesend

This Smells

 

Ralph Marlon Ltd Has Not Filed Any Accounts

Smells Even More

 

Ill Get Back Tommorow When I Check Out The Freepost/po Box

 

 

Do You Have The Feeling Its The Same Chap In Disguise

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The letter i got from Parkfield have their address as follows

 

Maple House

Maple Estate

Barnsley

South Yorks

S75 2BL

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PARKFIELD FINANCIAL SERVICES LIMITED

Top Floor Office 4 the Mews

Wrotham Road

Meopham

GRAVESEND

DA13 0QB

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The heading on my letter says

 

PARKFIELD FINANCIAL SERVICES LTD

In Association with

 

Ralph Marlon Ltd (Personal Loans)

 

Then the address i posted earlier

 

 

Also states on the letter that they can be contacted between 12pm - 8pm which is also not true as i had to leave a message, but my main concern is the £110 debited from our account by Wentworth is this not fraud on the second transaction ?

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Send Them A Letter

Thats Wentworth

 

Head It 14 Day Letter Before Action And Demand The Return Of The Brokers Fee

 

They Do Give Back In The End

 

Send Recorded Delievery

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So send Wentworth the letter or Ralph Marlon, as i am not dealing with Ralph Marlon at present as i still have the Application form at home, its Wentworth i want the money from, so this suggestion of a letter should go to Wentworth

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Its Def Wentworth

Its All The Same Merry Go Round

The Cash Goes Back To One Person

 

Its Wentworth Who Started This

Go For Them

 

 

If They Debited With In The Last Few Days, Contact Your Bank For A Charge Back

Tell Them Its A [problem]

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Contact Your Bank Tomorrow

 

There Is A Chance They Can Recall The Payment From Wentworth If Made On A Debit Card

 

Thats A Point

 

If Made On Debit/credit Card,

Get A New Card Asap

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Fella

 

Many thanks for the advice, so appreciated, will contact bank now through internet banking and stop card.

 

it is good to have forums of this nature..thanks again

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i have now requested a charge back / Recall of the £110 due to it being a [problem] from the company Wentworth Direct Finance, and have requested a new direct debit card. will update when i recieve a mail from HSBC

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Update letter sent today from HSBC

 

Thank you for your e-message received 1 June 2009.

 

As requested, I have initiated a dispute on the above Maestro transactions which debited your account on 28 May 2009.

 

Please keep this reference number : 2850254 and 2850256 for future reference regarding this dispute. I confirm that you will be contacted once the matter is resolved.

 

Should you have any further queries, please do not hesitate to contact us.

 

 

Kind regards

Anantha Gautaman

HSBC Internet Banking Customer Support

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hi my wife paid the £55.00 to wentworth can she cancel it with her bank the hsbc as it was not actually debited till monday just gone oh and while we are on yes finance wanted £69 from her but after reading the reports she backed away from both and she has no adverse credit.

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It states in their terms and conditions that if you do not go ahead with an application you have to write in to them via post, and it is taking 3-4 weeks for refunds, i am in dispute with them at present

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thanks for your advice. did you have any luck with your bank as my wife is with the same bank as yourself.

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