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Wentworth Direct Finance

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My wife and i applied for a loan with this company as their site indicate on their main page that they can help..


We payed the brokers fee of £55.00 as asked and we thought we were dealing with Wentworth directly, but recieved a letter from a 3rd party indicating that they will be dealing with the loan and it was not the agreed amount of repayments as theirs was £20 more than Wentworth which we had agreed a term of repayment.


Now checking our online bank we have realised that Wentworth have deducted 2 payments of £55.00 on the same day.


It states in their terms and conditions "You are entitled to repayment of this fee. You the client can request this in the event that a credit agreement is not forthcoming as a result of our original introduction"


We have decided not to persue the loan application due to this other transaction being taken from our account. after being put on hold for 64 minutes on the phone and it also states that they have their lines open until 10pm which is also not true we are having problems contacting them via the phone and have now contacted our Bank to refer this as fraud on our card..is this the correct procedure, help would be grateful as i will be back on the phone again in the morning

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Who Is The Third Party


The Plot Thickens





Edited by postggj
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The third party company are "Parkfield Financial Services" also known as Ralph Marlon Ltd. when u call Ralph Marlon's number they introduce them selves as Loan Help line



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Parkfield And Wentwort Both In Gravesend

This Smells


Ralph Marlon Ltd Has Not Filed Any Accounts

Smells Even More


Ill Get Back Tommorow When I Check Out The Freepost/po Box



Do You Have The Feeling Its The Same Chap In Disguise

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The heading on my letter says



In Association with


Ralph Marlon Ltd (Personal Loans)


Then the address i posted earlier



Also states on the letter that they can be contacted between 12pm - 8pm which is also not true as i had to leave a message, but my main concern is the £110 debited from our account by Wentworth is this not fraud on the second transaction ?

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So send Wentworth the letter or Ralph Marlon, as i am not dealing with Ralph Marlon at present as i still have the Application form at home, its Wentworth i want the money from, so this suggestion of a letter should go to Wentworth

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Its Def Wentworth

Its All The Same Merry Go Round

The Cash Goes Back To One Person


Its Wentworth Who Started This

Go For Them



If They Debited With In The Last Few Days, Contact Your Bank For A Charge Back

Tell Them Its A [problem]

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Contact Your Bank Tomorrow


There Is A Chance They Can Recall The Payment From Wentworth If Made On A Debit Card


Thats A Point


If Made On Debit/credit Card,

Get A New Card Asap

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Update letter sent today from HSBC


Thank you for your e-message received 1 June 2009.


As requested, I have initiated a dispute on the above Maestro transactions which debited your account on 28 May 2009.


Please keep this reference number : 2850254 and 2850256 for future reference regarding this dispute. I confirm that you will be contacted once the matter is resolved.


Should you have any further queries, please do not hesitate to contact us.



Kind regards

Anantha Gautaman

HSBC Internet Banking Customer Support

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hi my wife paid the £55.00 to wentworth can she cancel it with her bank the hsbc as it was not actually debited till monday just gone oh and while we are on yes finance wanted £69 from her but after reading the reports she backed away from both and she has no adverse credit.

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