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Legal Advice Required - Wrong Price Stated On Site


Uzzy83
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Hi a few months ago i was on a website and they made a mistake on their price for £50 vouchers, they had it down for £10. So i bought 100 of them.

 

I received them right away via email. I used some of them but the next day they phoned me up saying they had made a mistake with the price and that they were going to refund me. Unhappy about it, i just said right fine and hung up. But the vouchers still worked. So i carried on using them. Once i had used them, i was some how able to use them again. In my defence on their site, it didnt state that you could only use them once. So i had nearly used all of them when the website clickde on. So they stopped accepting the vouchers.

 

So just the other day I received an email from the website owner, demanding that I pay him back for the items purchased. I need to know the legal side of this? was what I done illegal? Can the website owner have me taken to court? Do I need to pay the company back or just pay back the cost of the vouchers at £10 each?

 

Please help!

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Were you refunded for the vouchers like they said you would? 100x£10? if yes...

 

then you were never entitled to use them at all never mind more than once.

 

Again if you were refunded you would owe £50 x (how many vouchers you have used) x (the number of times you have used them).

 

if you were not refunded...

 

You were entitled to use the vouchers once.

 

As for court, it depends on whether or not you were refunded. However even if you weren't refunded you knew you couldn't use them more than once which will cause you some trouble.

Edited by version302003
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Hi i had used about 20 of them before they refunded me. Could i not get away with saying that I will pay them for the ones i used at £10 each which was the stated price,

 

Also, technically they had actually delivered the vouchers to me and their t&c says the below

 

"Prices, offers and products are subject to availability and may change before (but not after) we accept your order."

 

 

Thanks for ur help!

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You accepted the refund from them and therefore acknowledged you were not entitled to them.

 

Your position really depends on what amount is the owner asking for.

 

If he is asking for just 20 vouchers difference (50-10=40 difference each) then you have had a lucky escape and I would pay it.

 

However is he is wanting everything you have purchased on the vouchers (which i'm guessing is thousands if you have used all 100 vouchers several times) ?

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