Alioj30 and Barclays PPI

[alioj30]

hope someone can help !!!

i paid off a loan with barclays with ppi in 2006 with a consolidation loan from HSBC. i asked for a settlement figure which they gave me £2365.47 and i paid it off with a personal cheque over the counter (i had no refund of ppi) then in october of this year over two and ahalf years later i had 6-7 phone calls in a week and one letter saying i owed them £600+ !! i.ve been trying to sort this out now for 7 months now i've had 8 letters ,numerous phone calls and trips into the bank. each person is telling me my PPI wasn't closed, but who's fault is that ? am i entitled to some PPI refund and who's in the wrong ? its stressing me out and it can't be doin much for my credit rating !! angry and concerned !!!!

[slick132]

Hi Alioj and welcome to CAG.

 

I've put your post into your own thread to avoid hijacking someone elses.

 

Hopefully, you'll get the advice you need and please post on here when you need to ask Q's.

 

[alioj30]

oops sorry thanks for your help:)

[alanalana]

hope someone can help !!!

i paid off a loan with barclays with ppi in 2006 with a consolidation loan from HSBC. i asked for a settlement figure which they gave me £2365.47 and i paid it off with a personal cheque over the counter (i had no refund of ppi) then in october of this year over two and ahalf years later i had 6-7 phone calls in a week and one letter saying i owed them £600+ !! i.ve been trying to sort this out now for 7 months now i've had 8 letters ,numerous phone calls and trips into the bank. each person is telling me my PPI wasn't closed, but who's fault is that ? am i entitled to some PPI refund and who's in the wrong ? its stressing me out and it can't be doin much for my credit rating !! angry and concerned !!!! :-|

 

It is time to send a Subject Access Request to Barclays....link here for SAR...Data Protection Act 1998 - Subject Access Request

 

or this is also good Full SAR for ppi

 

You will need to forget the phone calls and trips into the bank keep everything in writing that way you have copies and no denials on what was said in telephone or other conversations:eek:.

 

You need to consolidate the information make a plan and then reclaim your PPI.

 

Please have a look at these threads within the CAG PPI forum.

 

Once you have all the data then is the time to act to make sure your case for mis-selling is noted and action taken. Failing that then it will be a case of Financial Ombudsman Service or Court action.

 

keep posting for more advice

 

aa