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Migration agency complaint


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I want to get word out about a migration agency that in my opinion has given inaccurate and misleading migration advice and extremely delayed if not ruined my chances of getting my husband a Settlement Visa for the UK.

 

I have lodged a complaint with the company requesting full reimbursement for fees paid but I have heard nothing from them for almost two months. I have also lodged my complaint with the OISC who regulate migration agents however unfortunately they also seem to be a little slow in getting back to me.

 

I don’t want other people going through what I have and really feel this company should be closed down until they can provide the service they say they provide. Does anyone have any suggestions of how I can do this without being liable for defamation?

 

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I think that you need to chase up the OISC and ask for an update.

I don't know how long they normally take to respond, but if it has been over 3 weeks since you contacted them, then I think that a letter to them is in order.

 

Regards, Rooster.

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Advice & opinions of Rooster-UK are offered informally, without prejudice & without liability. Please use your own judgment.

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