Jump to content


  • Tweets

  • Posts

  • Our picks

    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
        • Like

wonga - help


style="text-align: center;">  

Thread Locked

because no one has posted on it for the last 5409 days.

If you need to add something to this thread then

 

Please click the "Report " link

 

at the bottom of one of the posts.

 

If you want to post a new story then

Please

Start your own new thread

That way you will attract more attention to your story and get more visitors and more help 

 

Thanks

Recommended Posts

Hi, I posted yesterday with regards to trying to sort out my payday loans - thanks for all your help. Reading through the boards I think im going to be okay at negotiating payments with them all apart from Wonga. Has anybody had any experience with sorting something out with Wonga - or how far has it gone until it is sorted. I am really starting to panick now about what they will do when they cant get the money - I have cancelled my card and arranged a new one. Should I contact them now or wait until the loan has defaulted? Any advice on Wonga would be really really appreciated as I am really starting to worry that I have done the wrong thing!.

 

Thanks in advance

 

Rachuk

Link to post
Share on other sites

just a quick update, I have recieved an email from wonga advising me to extend my loan, to which I emailed back stating this wasnt an option and I wanted to set up a payment plan via email - they have just emailed back saying I have to ring them as unfortunately they are unable to set up a payment plan by email - any suggestions? I really dont want to have to ring these people.

 

Thanks

Rachuk

Link to post
Share on other sites

Hi Rach

 

They appear to be the worst of them all. I have yet to see anybody benefit from phoning them. I would keep all correspondence in writing. They will give you outlandish charges that won't stack up. I would start off by asking for a copy of your CCA (see template library) and if they won't play ball start the complaints rolling in. Firstly ask them for a copy of their internal complaints procedure then complain to the OFT.

 

You will have to play the long game with them.

Link to post
Share on other sites

Robjam, thanks, will do that tomorrow. I think the thing is just to hold with them - keep sticking what I have originally said and hope they get the message!

 

Will keep you updated, thanks for your help.

 

Rach

Link to post
Share on other sites

  • 2 weeks later...

Hi Rach I was with Wonga myself and I have now set up a payment plan with them which freezes all interest, they have suspended any interest currently owed and will start taking payments until my account is clear.

Link to post
Share on other sites

  • 3 weeks later...

hi sorry, i just wondered how this was going. I noticed most pople cant get Wonga to agree to anything so i just wondered if you had and how?

Please sign this petition - Asking for the government to drop the length of time credit ref agencies can hold data on us!!

 

http://petitions.number10.gov.uk/CreditRA/

 

:smile::p:rolleyes:

Link to post
Share on other sites

Hi I had a loan with Wonga, and could not pay back.

I have just sorted something out with them. If you telephone their collections dept and Maybe speak to the same person i am dealing with Max, he set up a payment arrangement for me where I pay into their Bank account every month. Instead of paying back on my debit card (which I cancelled and have a new one on the way so they could not deduct payments from it).

Max also put in writing via email, that no money would be taken from my account etc.,

So I have everything in writing.

 

Also, having read other posts on here, I did not think that they have Direct Debit facilities for you to pay the loan back that is why they use your debit card?

 

As I understand it all payments are from a Debit Card only.

 

I hope this helps.

 

bub1

Link to post
Share on other sites

Hi Rach I was with Wonga myself and I have now set up a payment plan with them which freezes all interest, they have suspended any interest currently owed and will start taking payments until my account is clear.

 

 

By what method are you paying back your loan with them?

 

bub1

Link to post
Share on other sites

Hi, just an update, still no joy from Wonga, they just keep emailing asking for payment and stating that they cannot agree a repayment plan over email and asking me to phone - strangely enough they havent rang me yet!

 

As for the others, capital finance one, quickquid and payday express, just keep recieving the odd email and text asking for payment, I keep replying with my offer - they havent rang - dont know if they have tried my work number but as I lost my job two months ago couldnt really care less!

 

Strangely enough the other payday loan I had was with onemonthloan (oasis?) I havent heard a word from them, this was for £200 and has been ongoing for nearly a year paying interest at £60 per month so they have had their money back tenfold, not sure they would see it like this but they are yet to contact me and I defaulted on 30 May.

 

Rach

Link to post
Share on other sites

Hey Rach,

 

stupid question but have your wrote to them (recorded delievery)? When i was trying to get Paydayuk to agree to a repayment they claimed they were getting my emails etc. Might be worth hounding them through letter or fax just incase things turned nasty?!

Please sign this petition - Asking for the government to drop the length of time credit ref agencies can hold data on us!!

 

http://petitions.number10.gov.uk/CreditRA/

 

:smile::p:rolleyes:

Link to post
Share on other sites

Hi

 

I had a loan with Wonga which was originally for £650, with the daily interest they added on it reached £1850 - they sent me repeated e mails, which I did reply to with an offer of payment but did not receive any reply to any of them. I was then contacted by their 'solicitors' who who actually just a different department of Wonga! The debt was then passed to a company called PDP who I have found extremely helpful, they have frozen the interest, reduced the debt to £900 and are willing to take £215 a month for 4 months. Took a while, and received numerous e mails and telephone calls but got the right outcome in the end! I hope you get sorted soon!

Link to post
Share on other sites

  • Recently Browsing   0 Caggers

    • No registered users viewing this page.

  • Have we helped you ...?


×
×
  • Create New...