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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times. ×


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      Please please help we were miss sold full fibre by EE July 22  Install couldn’t go ahead no equipment sent and no. Survey it was hell  foind out no full fibre in road so we had to go back to cooper no choice we involved. Ceo and they put in a man from customer resolution s  he was vile he told me I had to go to engineers  something very odd about the ex resolution s in bt basically they took my drive up said they Would put ducting in ready for full fibre we have got £ 40 for a hours upon hours phones stress and more told to go to ombudsman  then bill was £35 we called twice told it was that price as they had treated us appalling two weeks later all sky package gets pulled we call again our bill goes to 165 the next two weeks was hell trying to get yo bottom why it’s off our package it was all on in the end I spent a day on the phone  341 mins was the call anyway I got to the bottom it was this resolution man coveting up the other issue another deadlock  to cover it all up  they hide data  ee did so couldn’t get the miss sell in writing I have now only from sept  Basically now we tried getting full fibre and they have found my drive had to be taken up again which has sunk .  The engineer has placed the wrong ducting again under my drive and need s to be taken to again apparently and the pipe sticks up middle of the drive near gate not behind look so odd it’s a big as a drain pipe open to water and it’s below touching the electrical cables to hot tub . I was sent a letter from the ex resolution to say I had stopped the work  I haven’t  it’s so sadistic she covering up for her mate in that team as the orginal install he didn’t check it had been done correctly  I took to Twitter and posted on open reach they ignored me then after 3 calls of two weeks they sent a engineer bt ignored me ceo emails blocked tag on Twitter unanswered then we get someone from twitter send a engineer he written report to say it’s dangerous since we have  had a  letter to say our problem can not be resolved  then a email to say sorry we are leaving and we can’t get into our account Bt will not talk to us ofcom tells us nothing they can do Citzens advice said go to the police  we can’t go back to virgin due so mass issue with them only option is sky  but point is they make out we have canceled we haven’t we have this mess on our drive dangeous work we are in hell  it’s like she covering up for this collegue it’s all very odd I am disabled and they like played mentaly with me open reach say bt resolved the issue no they have not  I recon they have terminated us making our we have  to hide it from mgt  Help it’s hell I don’t sleep we have 29 may we have tried  calling they just ignore me  at first they are so lovely as they say I am then they go to nnamager and say we can’t say anything to you end call  Scared police are rubbish I need help even typing is so painfull  Thankyou  anyone hello be so grateful     
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      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Parcel delivery insurance is prohibited under section 57 – Consumer Rights Act – Read about It Here and in The Times.

zebra finance case won

jomac1

By jomac1
in Financial Legal Issues

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jomac1

jomac1

Posted
Posted (edited)

i won a case against this finance company on 22nd april this year , whilst waiting for the case to get to court i made no payment to them my credit file showed satisfactory for the loan amount, however they are now showing this months payment as late can they do this if i have won this case??:confused:

Edited by jomac1
still on going case
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foolishgirl

foolishgirl

Posted
Posted

No, they definitely can't.

 

Suggest you contact the CRA, give them case ref. nos. etc. & tell them to put their records straight. I suggest you also send a S10 notice to CL. Template here which will need amending to suit your case:

http://www.consumerforums.com/resources/templates-library/48-bank-templates/234-s10-data-protection-act-notice-if-you-have-been-defaulted-for-unlawful-penalties-

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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  • 2 weeks later...
foolishgirl

foolishgirl

Posted
Posted

No, they definitely can't!

 

Have you sent the S10 notice as in Post 2 & contacted the CRA?

 

Suggest you now complain to the OFT & (if you've sent the S10) also to ICO - it's a breach of the DPA.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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sillygirl1

sillygirl1

Posted
Posted

Contact the court and ask them to write to the company saying they are no longer allowed to mark your credit file. I've got problems with Capital One doing this four years after a CCJ got set aside.

 

The court should be very helpful on this as it is a clear breach. You might even get another hearing to get them to 'cease and desist' from any processing of your information now and at any other time.

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sillygirl1

sillygirl1

Posted
Posted

Especially because of that reason. It sounds like they were chancing their arm and hoping for judgement for default... remind the court that they didn't turn up for the hearing and that you now consider them to be in contempt of court.

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jomac1

jomac1

Posted
  • Author
Posted

I am writing to you about a recent case judged in favour of myself on 22nd april 2009 that was overseen by yourself, since this judgement the claimant (zebra finance), who did not even turn up to the hearing, have placed a default upon my credit file , they say that they have the right to do so as they are putting in an appeal against your decision, this has caused me a lot of stress and hardship over the last seven years of dealing with this company, finally when I think things are going to get better this happens . are they allowed to do this?

I would appreciate it if you could find the time to write to this company and ask them to cease what they are doing as the judgement was deemed in my favour.

 

i have written this any suggestions???

please help

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foolishgirl

foolishgirl

Posted
Posted

The court are unlikely to take any action on a phone call, jomac, it's always better to put everything in writing.

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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foolishgirl

foolishgirl

Posted
Posted
they say that they have the right to do so as they are putting in an appeal against your decision,

 

 

 

Are they actually putting in an appeal or is this just a 'don't bother us' comment?

Any knowledge I possess or advice I proffer is based solely on my experiences in the University of Life. Please make your own assessment of legality, risks & costs before taking any action.

 

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  • 1 month later...
jomac1

jomac1

Posted
  • Author
Posted

i had written to experian asking them for their help in getting the default removed, i enclosed letter from the court as proof it had been struck out. i got a letter back stating they were investigating and would let me know. received a letter stating hat zebra had said no and that was that i dont know what to do next as i have still had no reply to my section 10 notice i have never received a default notice and have still not received anything regarding their alleged appeal any advice would be mst welcome, as it is now staring to cause major distress

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trooper68

trooper68

Posted
Posted
i had written to experian asking them for their help in getting the default removed, i enclosed letter from the court as proof it had been struck out. i got a letter back stating they were investigating and would let me know. received a letter stating hat zebra had said no and that was that i dont know what to do next as i have still had no reply to my section 10 notice i have never received a default notice and have still not received anything regarding their alleged appeal any advice would be mst welcome, as it is now staring to cause major distress

 

Hi Jomac1

 

They have broken the Data Protection Act 1998, the information to the CRA is incorrect, give a call to the Data Commisioner, they will confirm this. You could make a complaint, however they do suggest you try and resolve between you and the creditor. I have had an issue with false information removed by reminding the comapny of a breach. You could send a letter to their sol telling them they have 7 days or you will take action via court.

 

trooper68

 

Well done for wining.

Trooper68:)

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jomac1

jomac1

Posted
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Posted

have informed the data commissioner this morning now just waiting to see the outcome , if anyone else has any other ideas please let me know, thanks trooper68

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trooper68

trooper68

Posted
Posted
have informed the data commissioner this morning now just waiting to see the outcome , if anyone else has any other ideas please let me know, thanks trooper68

 

 

Hi Jomac1,

 

DId you speak to the helpline? they will give you advice and tell you over the phone if they see it as urgent.

 

Thanks

 

Trooper68

Trooper68:)

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trooper68

trooper68

Posted
Posted
yeah thanks spoke yesterday and they were very helpful all been sent off now just wait to hear back

 

 

Cool, this can really put the wind up them, you should find they act quickly on it, as you could get them in court and get damages for the breach. They usally will comply, however give them enought rope, say 14 days, send off a letter before action with 14 days on it.

 

trooper68

Trooper68:)

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