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hi i ordered a wii from pixmania and its been delivered but not to my neighbours, the signatures a squiggle and unreadable

where do i stand because I have had the money taken from my account and their stupid call centre just tell me its been delivered

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You have not received the goods and you have not signed for the goods so they are in breach of contract for not supplying the goods. Don't waste your time with call centres write to their head office and demand a refund or the goods.

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Hi,

 

If you've paid by credit card contact the card company.

 

I'd also ask for an investigation to be carried out by the delivery company as they will ultimately take the hit for this issue as they have wrongly delivered the item.

 

M xx

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