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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Banned director runs loan firm (Yes Loans)


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The below news story was on this mornings BBC Brekkie News, which I caught the end of and just found the link for the story @ BBC NEWS | Programmes | Moneybox | Banned director runs loan firm

 

 

Marc Gander and CAGS is mentioned in the report too! :D

Edited by andymanx

Check out the threads below for updates on the DCA's that I am dealing with.

 

GE Money/CL Finance/Howard Cohen & Co - AND - Aktiv Kapital/Appleton Massey Solicitors - IN COURT

Cabot x 2 for Vanquis & Hitatchi - DEFAULTED ON CCA REQUEST

Lowell for Capital One - CANCELLED DEBT!! Trying to get Default removed now

Moorcroft x 2 for Halifax Loan & Bank Account - RETURNED TO HALIFAX

Wescot for Halifax Bank Account - RETURNED TO HALIFAX

Cap Quest for Argos Card - RETURNED TO ARGOS

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I think that it is absolutely scandalous that the OFT are allowing Yes Loans to trade with a expired Credit License.

Check out the threads below for updates on the DCA's that I am dealing with.

 

GE Money/CL Finance/Howard Cohen & Co - AND - Aktiv Kapital/Appleton Massey Solicitors - IN COURT

Cabot x 2 for Vanquis & Hitatchi - DEFAULTED ON CCA REQUEST

Lowell for Capital One - CANCELLED DEBT!! Trying to get Default removed now

Moorcroft x 2 for Halifax Loan & Bank Account - RETURNED TO HALIFAX

Wescot for Halifax Bank Account - RETURNED TO HALIFAX

Cap Quest for Argos Card - RETURNED TO ARGOS

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Its under "review" and whilst they are making their decision, YES loans can continue trading. It is highly unlikely they will be refused a licence as the appeals process can drag on and on. All the time it is dragging on, YES can continue to trade.

 

The best way is to lay down strict guidelines to them that they MUST follow - that way, if they don't make the changes, they can be hit where it hurts......their bank balance.

 

May not seem right, but it's about time the OFT came down heavy on these kind of companies.

 

HOWEVER, Mr Chorlton should step down IMMEDIATELY!!

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I have heard all the horror stories about Yes Loans and I am so glad I didnt take out a loan with them as I was going to do a few years ago.

Check out the threads below for updates on the DCA's that I am dealing with.

 

GE Money/CL Finance/Howard Cohen & Co - AND - Aktiv Kapital/Appleton Massey Solicitors - IN COURT

Cabot x 2 for Vanquis & Hitatchi - DEFAULTED ON CCA REQUEST

Lowell for Capital One - CANCELLED DEBT!! Trying to get Default removed now

Moorcroft x 2 for Halifax Loan & Bank Account - RETURNED TO HALIFAX

Wescot for Halifax Bank Account - RETURNED TO HALIFAX

Cap Quest for Argos Card - RETURNED TO ARGOS

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One has to question this qoute

 

The OFT told the BBC that it has investigated Yes Loans and is working with them to resolve issues.

 

As far as I am concerned the OFT and Trading Standards seem to exist to PRESERVE jobs in companies who have dubius track records... certain DCAs come to mind immediately, including the Wimbledon Indians....

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The OFT have done exactly the same with Link Financial;

Link Financial have been waiting for their CCA licence to be renewed since May 2008.

 

The OFT/TS received many complaints about Link, however, Link carried on trading and breaching the guidleines whilst the OFT investigated!

 

Shocking.

 

AC

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  • 1 month later...
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As far as I am concerned the OFT and Trading Standards seem to exist to PRESERVE jobs in companies who have dubius track records... certain DCAs come to mind immediately, including the Wimbledon Indians....

 

As far as I can see the OFT & TS exist to preserve jobs in quango's and Local Government.

 

From my experience it would appear they came to the conclusion a long time ago that the best way to do that is ...errr...not to make a fuss.

 

David

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