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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 162 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Ongoing Wescot


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hi all posted this at my other post but not had any feedback can u help me out please

 

Hi all and thank you for your help so far. Finally got a reply from Wescot this is what they say. The letter had an old statement of account from 11/01/05 for a balance of 371.43 (I dont mind settling this its the charge of 479.15 thats been added on that I find disgusting)

 

The letter from Wescot writes:

 

With reference to your recent enquiry.

 

Having contacted our client they have advised that the balance of £371.43 which shows on the statement account provided is for line rental and usuage, however there is also an outstanding balance of £479.15 which relates to the early termination fee resulting in the balance owing of £850.58.

 

The full balance or an agreed monthly instalment is required by return by contacting our offices on 0870 902 0574.

 

Please ensure your payment is made payable to Wescot Credit Serrvices, quoting account number on the reverse and sent to address below. Payments can be made by cheque, postal order or alternatively you can pay by debit or credit card.

 

We trust the above clarifies the situation and we await your response in the next 7 days.

 

The statement alongside the letter doesnt have 850.58 on it only 371.43 so I think wescot are at it. This is really doing my head in.

 

Please help

 

WTH

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keep at them.

if it really is yours, then they have no legal powers to do anything really, as there is no cca on these a/c's.

 

i'd write and ask for why you are being charged early term fee.

 

poss pay orange direct say £5PCM? unless wescot have brought it in bulk with others.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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