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halifax fees

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hi all


really getting sick of halifax:-x, Had D/D due on 10th may (Sun) had money in on 11th, on my online account shows money going in and D/D going out and all within my overdraft now received a letter for £35 fee, rang Halifax requesting it to be wavier spoke to Ian "nothing we can do" am in 3rd stage of small claim but would rather not be charged this..as ti might take all time to get it back?

For the hardship forms does it take a long time, and do you get all of the claim on these forms?


any tips or suggestion


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