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    • I came across this discussion recently and just wanted to give my experience of A Shade Greener that may help others regarding their boiler finance agreement.
       
      We had a 10yr  finance contract for a boiler fitted July 2015.
       
      After a summer of discontent with ASG I discovered that if you have paid HALF the agreement or more you can legally return the boiler to them at no cost to yourself. I've just returned mine the feeling is liberating.
       
      It all started mid summer during lockdown when they refused to service our boiler because we didn't have a loft ladder or flooring installed despite the fact AS installed the boiler. and had previosuly serviced it without issue for 4yrs. After consulting with an independent installer I was informed that if this was the case then ASG had breached building regulations,  this was duly reported to Gas Safe to investigate and even then ASG refused to accept blame and repeatedly said it was my problem. Anyway Gas Safe found them in breach of building regs and a compromise was reached.
       
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    • Dazza a few months ago I discovered a good friend of mine who had ten debts with cards and catalogues which he was slavishly paying off at detriment to his own family quality of life, and I mean hardship, not just absence of second holidays or flat screen TV's.
       
      I wrote to all his creditors asking for supporting documents and not one could provide any material that would allow them to enforce the debt.
       
      As a result he stopped paying and they have been unable to do anything, one even admitted it was unenforceable.
       
      If circumstances have got to the point where you are finding it unmanageable you must ask yourself why you feel the need to pay.  I guarantee you that these companies have built bad debt into their business model and no one over there is losing any sleep over your debt to them!  They will see you as a victim and cash cow and they will be reluctant to discuss final offers, only ways to keep you paying with threats of court action or seizing your assets if you have any.
       
      They are not your friends and you owe them no loyalty or moral duty, that must remain only for yourself and your family.
       
      If it was me I would send them all a CCA request.   I would bet that not one will provide the correct response and you can quite legally stop paying them until such time as they do provide a response.   Even when they do you should check back here as they mostly send dodgy photo copies or generic rubbish that has no connection with your supposed debt.
       
      The money you are paying them should, as far as you are able, be put to a savings account for yourself and as a means of paying of one of these fleecers should they ever manage to get to to the point of a successful court judgement.  After six years they will not be able to start court action and that money will then become yours.
       
      They will of course pursue you for the funds and pass your file around various departments of their business and out to third parties.
       
      Your response is that you should treat it as a hobby.  I have numerous files of correspondence each faithfully organised showing the various letters from different DCA;s , solicitors etc with a mix of threats, inducements and offers.   It is like my stamp collection and I show it to anyone who is interested!
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Posted this earlier but on wrong thread - sorry!

 

Afternoon everyone,

 

Wow, so glad I found this site - and specially bout Bristow & Sutor!!!

 

Brief resume - 3rd March 2008 - bailiff on door demanding £486 (North Warwickshire Borough Council). Sent two cheques, with covering letter. Heard nothing - BUT CHEQUES CASHED.

 

June 2008 - Bailiff on door demanding further £676 (North Warwickshire Borough Council). Advised I had already settled - 'not according to their paperwork' - response from numpty! Sent two further cheques £330 and £346 (according to their paperwork) clearly stating FULL AND FINAL SETTLEMENT. Checked through bank account - realised £486 already cleared so stopped cheque for £346.

 

May 2009 ignorant numpty posted FINAL demand in letterbox - another £460. Phoned him - rude, ignorant, reading from the script - to tjhe point he put the phone down.

 

Got in touch with Borough Council - they have no record of receiving payments to the value of £810.

 

ALL CHEQUES made payable to Borough Council - have now positive proof that Bristow and Sutor have cashed the cheques

 

 

 

Given the gravity - (edited) - just for starters - am now thinking of involving EVERY conceivable organisation possible - including legal action against both parties concerned.

 

ANY ADVICE greatly appreciated.

 

Cheers

Edited by jonni2bad
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Oh, just as a post-it

 

Have written, phoned Bristow on numerous occasions - THEY DONT REPLY. Even gone as far as putting the phone down on me for only giving the reference number.

 

And the Council are a waste of space - its what the system says!

 

It must be a pre-requisite as an employee, certainly at Bristow & Sutor, to be as rude as possible and NOT be able to read/add up.!

 

If I treated my customers as badly as they do, I would be out of a job!

Edited by pt2537
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Have you tried to see if you can get a copy of cheques from the bank. I

know it goes against the grain as its up to them to prove it - but you would certainly put the cat amongst the pigeons if you can get a copy. Then send the Wxxxxxx a letter telling them you are taking them to court for theft or whatever. God they would throw the dummies out, stamp their feet and go in a corner and cry.

DG:)

Edited by pt2537

I have no legal training my knowledge comes from my personal life experiences

Please help keep the forum alive by making a donation

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:) Evening diamond girl

 

LOLOLOLOL

 

Guess whose got copies of the cheques - totally £810 - ALL cashed by Bristow & Sutor

 

Mmmm, maybe cos I mentioned the POLICE - thats why they WONT talk to me!

 

Now I need to know where I go from here!

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Think you should click on the triangle and perhaps one of the site team can come up with something. Don't remember seeing a template letteer for this. I'll have a think and see if I can come up with something.

DG:)

I have no legal training my knowledge comes from my personal life experiences

Please help keep the forum alive by making a donation

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Write them a letter demanding a screenshot of your account, then raise a form four complaint against them, you also need to take all your evidence to the council, demand to see the head of collections and lay it on the line, the council are responsible for the actions of their agents. I think you also need to report this to the police and obtain a crime reference number. Good luck and I hope you bury them.

Edited by MARTIN3030
removed inapp wording.
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god they are a piece of work arent they !! i am too having the phone put down calls. i sent them a letter by recorded delivery and guess what they "claim " never to have recieved it !! in the end i had to get the council man even though he was just as much a you know what to email them and hold off any action !! makes me wonder what type of people work for this company do they have their feelings and empathy removed on getting a job?? I am going to pay up what i owe but make sure i have complained about there service in writing to everyone possible !! i believe in Karma so there day will come lol !!!

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Hi,

 

Tonyfedup - council have denied that it is their problem when I mentioned 'legal action'. But you're right - they are responsible!

 

shellie eeyore - lolol their day is coming sooner rather than later! Ive also had them deny receipt of letter, cept their 'door knockers' have shown me copy of correspondence! LOLOLOLOL

 

They cant even get their 'stories' straight.

 

Based on my experience - NEVER EVER PAY BAILIFFS ANYTHING - always pay to the company/organisation who gave the instructions! YOU'RE MONEY MAY GO MISSING/GET LOST!

 

LOLOLOLOL

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Payback - It might interest you to know that two years ago, I stood up in a magistrates court in Nuneaton, right in front of a representative of North Warks BC and several other Warwickshire councils to deliberately outline with proof and in great detail the behaviour of their respective bailiffs over the previous 25 years. Too often they had previously said - 'This is the first time we have heard about such behaviour'. A parrot would have been more convincing.

 

Well that day they had to stomach details that made them sit uncomfortably and stoney faced, mainly because they all knew already, but this time with the open court being used as a public platform, none of them could ever honestly dodge the issue and none of them could repeat such lies in future without fear of retribution.

 

So my advice to you is to write to the NWBC council tax enforcer mikeshaw@northwarks.gov.u k and tell him your story and tell him that the person who used the magistrates court in 2007 to ensure that councils were informed of their bailiff's behaviour and who is still awaiting a reply from his previous email, has put you on to him. Then dare him to say 'this has never been brought to our attention before'.

 

When he stutters to provide any answer at all, let alone a convincing one, ask him outright what HE intends to do about Bristow & Sutor, and to put that solution in writing.

 

Then demand that the council credits your account for all the money that you paid.

 

 

Fair-Parking posted this on the other thread you posted on for you

thought id put it hear for you in case you missed it

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LOLOLOLOLOL oh Hallowitch

 

Ive already come across Mr. Shaw in my past life - when I first moved to Nuneaton the council FAILED to supply me with a wheelie bin for 3 months. All Mr. Shaw could do was spout off X amount of millions in council tax but couldnt put his finger on HOW the council had reached its decision in amount per household per item. LOLOLOL

 

Still, they did cough up my £90 charges - bit of a shock for them that someone had had the audacity to CHARGE them! lololol

 

Am not bothering with Mr. Shaw - I am currently compiling a letter to the Chief Executive! Will add your comments to the letter! lolol

 

Watch this space! lololol

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Guys can we remember to be careful when posting and creating thread titles ?

Have a happy and prosperous 2013 by avoiiding Payday loans. If you are sent a private message directing you for advice or support with your issues to another website,this is your choice.Before you decide,consider the users here who have already offered help and support.

Advice offered by Martin3030 is not supported by any legal training or qualification.Members are advised to use the services of fully insured legal professionals when needed.

 

 

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there Fair-Parking comments didn't want you to miss the post so put it on your own thread for you LOL reckon your a match for them

just curios here (if i read it properly) the bank cashed the cheque for the bailiff that was made out to the council

you sent the cheque to the council and the council sent the cheque to the bailiff

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Hi hallowitch

 

No - I sent 4 cheques, all made payable to North Warwickshire Borough Council.

 

3 cheques have been cashed by Bristow & Sutor (4th cheque I cancelled LOLOL)

 

However, since March 2008 Bristow & Sutor have failed to pay North Warwickshire Council (council deny receiving payment - only info they have is the cancelled cheque - strange that, Bristow & Sutor know about that one! lolol)

 

Have spoken to my bank who advise that cheques cannot be cashed by A N Other person other than the payee.

 

Bristow & Sutor deny all knowledge of the cheques! BUT I HAVE COPIES OF THE CASHED CHEQUES lololol

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Sorry,

 

Sent the cheques to Bristow & Sutor, made payable to North Warwickshire Borough Council - because I believed they would forward them on!

 

NOT as is the case

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Morning everyone,

 

Just a quick update - requested SNAPSHOT of my account, via their contact page.

 

LOLOLOL had the best ever answer back - put the request in writing, pay em £10 and they got 40 days. LOLOLOL

 

I dont think so - based on my EXPERIENCE.

 

Think Form 4 is the route to go - as well as contacting the Police, their local Trading Standards Office and the Accreditation Organisations they are affiliated to.

 

Happy Friday, lololol

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Morning shellie eeeyore

 

Will keep ya posted. At my time of life, and being a single female, there arent many things I stand my ground on - but on this one they will wish they had never ever knocked on my door.

 

I KNOW i am right and I have the proof - payback by name, payback by nature - even if like everyone after being harrassed and 'threatened' by both their verbal and physical expressions, I reluctantly paid. But now I am gonna get it ALL back, including damages, whether from them personally or the Borough Council who 'employed' these 'idiots'.

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hi shellie,

 

good for you. I would go as far as to say dont pay them idiots but sent recorded delivery direct to whoever you owe.

 

LOLOL am sorely tempted to send copies of correspondence to ALL the councillors at the Council concerned, together with ALL local MPs.

 

These idiots make be SOOOOOOO angry!

 

Might even consider writing to Watchdog and National Press hee hee

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its not a snapshot you need to ask for

its a screenshot of your account send recorded delivery letter to bristow&sutor asking for this they are legally obliged to supply you with this

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Hi hallowitch

 

sorry, my typing error. Mmmm, they might be legally obliged but I am not paying them a single penny more - they would probably say they had never received it!

 

LOLOLOL

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Morning everyone,

 

Have spent the weekend reading the many threads - and going thro paperwork from Bristow

 

Have only ever had Demands - black and red. None of which give 'breakdowns' of costs! Even so called paper work from their office - two pieces does not give breakdown. No Walking Possession, nothing.

 

Have requested info from them both verbally, and written. Have made note of all telephone calls - whether succesful contact or not.

 

Have now got copies of cheques/bank statements clearly showing payee/who has cashed the cheques (both different parties!)

 

Have requested screenshot from Bristow - got a blunt reply via their contact page pay £10 and will take them 40 days to supply the same!

 

Please, can someone advise where I got from here - i.e. which forms I need to use to take legal action against them.

 

The council are denying having received any monies - totalling £810. Wont even give me details of which court they used!

 

Advice please

 

thanks.

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Guest Happy Contrails
Have requested screenshot from Bristow - got a blunt reply via their contact page pay £10 and will take them 40 days to supply the same!

 

Use this template to the bailiff and the council. It doesn't need a tenner. http://www.consumeractiongroup.co.uk/forum/bailiffs-sheriff-officers/196471-urgent-help-equita-regarding.html#post2175065

 

Please, can someone advise where I got from here - i.e. which forms I need to use to take legal action against them.

 

Phone the bailiff on his mobile and ask which court issued his certificate then quickly end the call. If the bailiff refuses to give the court name then phone the Ministry of Justice Public Register of Bailiffs on 020 3334 6355 and ask which court issued his certificate.

 

Download the complaint form http://www.hmcourts-service.gov.uk/courtfinder/forms/form4_0606.pdf and send the form to the certificating court enclosing supporting evidence such as the bailiffs document showing the fees and any amounts paid.

 

The council are denying having received any monies - totalling £810. Wont even give me details of which court they used!.

 

The council is vexatious, if you get no positive reply from your 14 day letter then contact the local government ombudsman and ask for compensation for being cheated by their bailiff.

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Afternoon HC

 

Thanks for the advice.

 

Ummm, paperwork from bailiffs doesnt show fees/charges, etc. just one total amount, each time, i.e. £486, £675 and £459.

 

Have been going round and round for nigh on 14 months with this - just get blank answers - or to be more precise NO answers, all the time.

 

lol

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Guest Happy Contrails

They are just playing you around and you are falling for it.

 

If you have not signed anything or had your goods transported in a van then the law prescribing bailiffs fees provides a visit fee of £24.50

 

Phone the council and find out what amount is shown on the Liability order and pay it.

 

If the council is owing you money because the bailiff has overcharged you with his fees then ask the council for a refund within 14 days then recover it from the council in the small claims track. https://www.moneyclaim.gov.uk/csmco/index.jsp or you can have the local government ombudsman do it for you.

 

FYI the legislation prescribing bailiffs fees for collecting unpaid council tax is Regulation 14(2) (amended) and Regulation 45(2) of the Council Tax (Administration and Enforcement) Regulations 1992.

 

Don't waste any time with the bailiffs, if you have given them an opportunity to put things right then make a formal complaint.

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