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    • You are receiving what you bargained for / accepted, for both contracts (site access & tent). Did you book the tent for 4 nights, knowing you could only use 3. if the tent had been available for 3 nights only: you could have contracted for that. if it wasn’t, and your choice was “pay for 4 nights, get 3 nights use” or “don’t book” - you made your choice, and agreed a contract.   They are now offering others more, but provided you are receiving what you contracted for and no less, you don’t have a cause of action.   if you want to get “more value” from the tent contract : consider paying the site’s early access fee. If you choose not to you’ll still get what you originally contracted for so aren’t actually worse off, even if you feel slighted.
    • Hi,    I'm not sure if this is the correct forum for the following, and am looking for a general consensus or thoughts on whether i have cause to take action or not?  It's long winded but I've tried to be as concise as possible with the facts of the matter.    We booked a festival ticket for an event running from Friday to Monday, in addition we booked via a separate 3rd party company a luxury tent in that companies camp site within the festival. This was at a considerable cost.    Sometime after the purchase of the festival ticket, the organisers announced acts for the Thursday night and an early entry ticket for that night at a reduced cost.     We are not in a position to purchase an early access ticket, as we're unable to change our plans.  On the festival forum those who had purchased an early access ticket for Thursday entry questioned whether they would be able to have an extra night in the luxury tents, otherwise what would they do? The festival organisers said they would be able to. However when we queried the 3rd party they explicitly stated their site was not available on Thursday and would only be open Friday to Monday.  A number of other people reported the same response.   It was on that understanding that we did not actively try to make arrangements that would have allowed us to purchase an early access ticket.    Then all of a sudden the 3rd party changed its position and an email was received to say anyone booked into the 3rd party site would have a free night on Thursday if they had paid the festival organisers the small amount for the early access ticket.    It doesn't seem at all fair some can benefit from this, and some cannot, and I've no problem with anyone who does benefit.    I've messaged the 3rd party and they maintain the terms and conditions haven't changed, they've just added an extra free night that anyone with an early access ticket can take advantage of. This was not the case at the point of sale, because if it was we would have made arrangements to take advantage, instead we were only made aware after they changed their minds to permit this, and we're now not in a position to benefit.    I believe the terms and conditions have changed, and as a consequence I'm paying for a 4 night luxury Tent, and only receiving 3 nights.     I believe it is reasonable to receive either a refund for one night based on the cost now covering 4 nights, or a free night, and a refund of the cost of one night based on the original total of the 3 night contract.    Am i right or being stupid?   Thank you. 
    • Scotland - I know there are some differences when compared with England around statute barred, there may be others I'm not aware of so hopefully someone else is keeping and eye and will correct anything that is said.   I've plans this evening with the fam, so this may be rushed and I might miss something. Given you have so many accounts in different stages, it will be difficult to dig into each individually but the same will apply for all and we will get there   Priority debts are essentially anything that keeps a roof over your head. Anything consumer credit (CC, loan, store cards etc) are NOT priority debts.   Yes, that's what I meant, but really I just mean you will have choices with some saved in the bank. It makes sense on smaller accounts that you offer F&F to clear them IF they aren't already defaulted as it will just lower the amount of communications you will start getting - BUT defaulted debts will show on your credit record and affect you whether you pay them off or not, 6 years from the default, then they will disappear (could be 5 in Scotland, not sure)   You're quite correct that the older the debt, the more likely the paperwork is missing, but some of mine were very new (2020/21 also) and they couldn't provide the documentation..   Lets start here:   -  lower the pro rata on all to £1 (don't provide any income & expenditure info) -  CCA Request to each company that has bought the debt from OC (the last letter from OC will state they've been sold to xxxx) -  get access to credit file -  Forget your morals, they have none   For those debts already showing in default on your credit file and have been sold, you can stop paying entirely until you receive a complete CCA from them   I'll be back later   BT
    • Just a question out of curiosity. What will happen when the 6 years pass since all this began. By this I mean my moving out of the property and all that has followed? From what I can remember I definitely moved out either May or Jun 2016, as my dob is May and I moved out soon after celebrating it. So what will happen when 6 years pass, could someone please explain? Thank you 😊   
    • The driver totally ignored the windscreen pcn, and got a NTK some 23 days later.Parking Eye are lying when they say the driver has been identified.The driver has not been identified to this date.
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Welcome Car Finance


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I was wondering if anyone can help me? I purchased a vehicle from Welcome Car finance back in 2005 over a 48 month period. I've kept up to date with most of my monthly payments, but I have fallen a bit behind and my agreement is up in july of this year and I've paid £8,770 so far. the total value of the agreement is 11,850.96. I called welcome today to advise them that i paid my monthly instalment and was told that my interest and on the arrears are accumulating and nearly at £2,000 they requested i make a final settlement of £3,100 and i basically told them where to go. tomorrow I will be sending a letter requesting they forward me a breakdown of the £2,000 that they say I owe. The rep also advised me that if i dont pay this they will repo the car. i told her she would need a court order and she said no they didnt need it. If i didnt need the car i would tell them to take it to be honest but i do rely on it heavily.

 

What i want to know is can the repo the car? can anyone advise me where i can get any legal advice as i really need someone to look over my agreement.

 

can someone point me in the right direction

 

Many thanks

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i would be inclined to post in the welcome finance forum not in this forum.

 

anyhow, i think if you look at the agreement, you have paid far in excess of the required minimum to prevent this.

 

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Have a look at your agreement and it should state various amounts and timescales for terminating/repossessing the vehicle.

 

I beleive once over a third is paid they cannot repo unless they have a court order. If they do repo then you are entitles to all the money paid refunded.

 

It took ages for us to get a statement from them and they have charged hundreds of pounds in phone-calls (£10 a time)

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It took ages for us to get a statement from them and they have charged hundreds of pounds in phone-calls (£10 a time)

 

 

 

wow wow

off you go on a reclaim then & don't forget the 8%!!

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Have a look at your agreement and it should state various amounts and timescales for terminating/repossessing the vehicle.

 

I beleive once over a third is paid they cannot repo unless they have a court order. If they do repo then you are entitles to all the money paid refunded.

 

It took ages for us to get a statement from them and they have charged hundreds of pounds in phone-calls (£10 a time)

 

 

I have the same problem , can you actually claim some of this back? the obviously have to prove the breakdown of charges. Let me know as i want to do the same.

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yes ALL charges it is a loan.

 

start your own thread.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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  • 1 month later...

i dealt with that company a few years ago and was in a kinda simialar situation paid about three and a half years of a five year deal they didnt repossess the car but did hound me for the outstanding arrears which was nearly double my original contract with all the added charges to save it going dwm the legal route they sent me a solicitors letter agreeing to a 25% reduction if i paid in full. so a dont think they will reposses your car but may hound you for the money

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I've just had a whole load of charges waived from a friend's account (although the Agreement is not worth the paper it is written on and is in any event unexecuted by them!!!).

 

I'd go at them all guns blazing.

 

Mark

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  • 3 weeks later...

Hi All, Need your help.

I submitted a SAR to Welcome on the 2nd June 09, registered with a £10 postal order. Since then I have received 2 letters below out of the blue. the first one I ignored and I received the second one a couple of days ago. I usually receive a few calls from them within the months chasing payment. Since I sent Welcome are plotting something. If I don't receive the information requested (SAR) within 40 days, do i send them a reminder? Do i also reply to the letter they sent requesting where the vehicle is kept as ive moved a few times since. They have my address as the letters arrive so why do i need to reply to their letters. Can you please advise.

 

 

 

WITHOUT PREJUDICE

REQUEST UNDER SECTION 80 OF THE CONSUMER CREDIT ACT 1974

 

Re: Hire Purchase Agreement Number xxxxxxx

 

I refer to the above agreement which you have entered into with Welcome Finance. It requires you to keep the goods to which the agreement relates in your possession or control.

 

I Herby request, within 7 working days of receiving this letter, you inform me of where the vehicle with the following registration number is located:

 

XXXX XXX

 

If you fail to comply with the request and the default continues for 14 days, you will commit an offence Under Section 80 (2) of the consumer credit act 1974 for which you will be held liable. I you are in any doubt about your rights or obligations under the consumer credit act 1974, you should consult a solicitor.

 

 

Welcome Finance

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its complete rollocks to scare you

 

see its headed with out prejudice

 

that means the letter cant be used in court

 

seen so meny of these scare letters

 

file under ignore

 

Thanks for the info. what should i do about the SAR which i have send over 40 days ago requesting all my financial records. Can someone advise me what to do now?

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Have Your Track And Trace Number To Hand

Phone This Number Which Is Compliance And Take No Crap

Give Me My Sar Or Its Court

 

0845 618 7804

 

 

whats a track and trace number? i sent he letter and £10 fee by recorded delivery. sorry to be so thick....can you advise

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The number on the RD letter you sent!

 

JOgs

 

 

Yes i have a receipt from the post office and another with the £10 fee sent. So you think i should call them? how long do they have to submit these before i go to court as ive really had enough now. The last converstation i had with them the wanted me to make a final settlement of £3k including all the admin, phone call and letter charges to me, but i said they will have to prove this, hence the SAR.

 

Thanks

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hi all nearly 2years ago now i purchased a car frome welcome but the amount never seemed to go dwn! as im on maternity leave i was struggling to make the payments so 2wk ago i had my payments lowerd and signed the paper work but didnt realy want to as it look likes now im payimg even more than original. can i cancel or is it too late?

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Have Your Track And Trace Number To Hand

Phone This Number Which Is Compliance And Take No Crap

Give Me My Sar Or Its Court

 

0845 618 7804

 

 

Just an update, Called Welcome today and they allegedly sent out the SAR in May. This is weird considering I sent the request in June. Anyway they advised that they well send it out recorderd delivery today. I probably shouldnt hold my breath.

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Hi, I have just received the requested SAR. I've gone through it briefly and Welcome have charged me nearly 1,500 worth of capitalization fee, miscellaneous fees, HDPI Fees and ad hoc fees.

I will go through this statement and I will dispute most of the charges. I am outraged. Will keep you posted.

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  • 1 month later...

I've finally gone through my statement and need some advice regarding the below charges.

 

 

Capitalisation 820.68 - what are these charges for?

Ad Hoc Fee 772.16 - what are these charges for?

Credit Card declined fee 5.00 - only 2 credit card payments which were never declined

HDPI Fee 70.64 - what is this charge for?

Letter Fee 50.00 - no issue

Telephone Call Fee 30.00 - no issue

 

Total 1,748.48

 

Im more interested in Capitalisation, Ad Hoc Fee and HDPI Fees. Can i dispute these fees or ask Welcome advise me what they are for?

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