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    • If you are buying a used car – you need to read this survival guide.
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    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 

      Many thanks 
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    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
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    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.


      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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House Selling Dilemma

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Having experienced both systems, I regard the Scottish system for buying and selling property as far more stressful than the English system. This is because if the timing is not perfect things can go horribly wrong. Also, the "offers over" price can be wildly misleading so you don't even know, when you view a particular house, whether you can afford it.

I came unstuck last time I sold and my current home was really a choice of the Hobsons variety. At that time there were several properties I liked on the market before I secured a sale on mine but all of them sold a week or two before I was in a position to make an offer.

I'm now wondering if I do have to wait for mine to sell before making an offer on the one I want to buy? Can I make an offer subject to the sale of my current house? If so, do I still have to include a completion date as part of the offer?

Another question concerns the Home Report. Is it true that I am allowed to compile this myself? I'm planning to do my own schedule and photos for marketing the property, which will be advertised on the internet. I have a solicitor for the conveyancing but if possible I would like to do everything else myself.

I have seen a property that I like but there is only the one so if I can't have it I want to stay where I am.

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Hello and Welcome, fidobsa.


Can't really answer your question :rolleyes: As you say it is not the ideal way to go about buying property.


A few years ago, I put in an offer for a house that was accepted, and an entry date given, I then struggled to sell my own house and had to get a bridging loan which ended up costing about £5,000.


Even more reciently, we put in an offer for a property, it again was accepted but we could not sell our house for the price we wanted, in the end we could not conclude the purchase and the owners of the house actioned court procedures and we had to pay their costs, which amounted to £30,000 :eek:


Money we did not have, so had to re-mortgage and will be paying it off for a long long time.


I should have learnt my lesson the first time, It's very important to sell your own house before buying another.





Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

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Help keep it up and active, helping people like you.

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Thanks Scott,


I certainly can't afford to be taken to court or have a bridging loan so perhaps the only way is to get an offer on mine before making an offer on the next place. If I can get an offer accepted on the one I want before giving a response on the offer for mine I can at least do it without the risk of making myself homeless.

My main reason for not using a local estate agent is that they do not offer a "no sale, no fee" service, which is what you generally expect from their English counterparts. This means their fee is assured and there is little incentive for them to actively look for a purchaser. Perhaps large numbers of sellers have been using property websites instead of estate agents. The professionals have the last laugh though, with their latest licence to print money, the Home Report. :rolleyes:

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Know what you mean, the last Estate agent we used, did'nt break any sweat,trying to sell ours.


Like you say, you could sell your's, then get knocked back on your the house your trying to buy and your left in 'limbo'.

Any advice I give is honest and in good faith.:)

If in doubt, you should seek the opinion of a Qualified Professional.

If you can, please donate to this site.

Help keep it up and active, helping people like you.

If you no longer require help, please do what you can to help others

RIP: Rooster-UK - MARTIN3030 - cerberusalert

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There are winners and losers in both systems, but I would say that the Scottish system is stricter, leaving no room for 'gazumping' which out English cousins have to take in their stride. Similarly, the 'over over' process is designed to provide an indication, but there's nothing to state that any seller would object to this - it ensured the best price is available. If you do not wish to enter this type of lottery, then go for Fixed Price deals where the final price IS known.


I recently attempted to buy two properties for a family member, in the first, the O/o price was £90k, I bid £124k and lost, it actually sold for £144k, but it wasn't worth that (to me), but clearly it was to the desperate buyer. I didn't hear the seller complaining!


The second attempt was more successful, with the O/o figure for a similar property (but in need of renovation) was £79k. I bid £120k and some change, but the other (unknown) bidder also bid £120 on the nose. I won, simply because I added £123 to get away from a round figure. My family were delighted with my acumen - but at no time were we gazumped.

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