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    • Okay I would suggest that you start taking an inventory and generally speaking producing a file on all of this. I think it will make you feel much more in control then you seem to feel at the moment. I think you should assemble all documentation, copies of any correspondence, texts et cetera and also start putting together a diary of things that happened in the past and keeping up-to-date with any new contact made from now on. This means that you will be ready to react or respond very quickly and also with confidence if anything else happens. I think you should keep the police completely up to date. This means that I think that you should contact the police and tell them about the most recent incidents in the most recent threats. You may think it simply flannel – and maybe it is – but it's important that the police are kept up-to-date so that if something more serious happens, they will not think that it is an isolated incident but they will see that it is a new pattern of intimidation. Of course it's a matter for you personally but it seems to me this extremely bad for your emotional health and also possibly dangerous for you to start giving any signs that you are happy to try again and see how it works out. If you are in contact with any safeguarding organisations and if you are involved in a woman's aid group then you should know this already. If he contact you again then I suggest that you tell him to put everything in writing – not text but proper emails or letters and that you won't respond to anything until he does. If you give them a message like that then also you must send it by email or by letter. You must put in distance and that means that all exchanges must be by correspondence – and not by text message and certainly not by telephone. If he says that he is going to deal with you in respect of items thrown away then tell them to go ahead but to put it in writing. If he tells you that he wants money from you for disposed items, then tell him to put it in writing. Build up the inventory of items which have been disposed of. Do not share this with him. This is your own secret list. Put down what you can remember now and every time something else occurs to you keep the list up to date.  
    • Hi BankFodder,   Appreciate the prompt response. My bad for excluding those details. Yes you are correct, the value and content were properly declared.    I have provided a bullet point chronology to explain my situation in a clear and concise manner.  09/04/21: Listed a PS5 on Shpock.  09/04/21: Sold PS5 on Shpock for a total of £600 + £10 delivery fee.  10/04/21: Booked delivery of PS5 via Parcel2Go using Hermes ParcelShop services. 10/04/21: Tracking on Hermes states "We've got it". Collected from drop off point and it's on its way (to the depot I am assuming). No update since.  15/04/21: Raised an enquiry with Hermes as buyer reported that item was not delivered.  17/04/21: Received a response from Hermes that enquiry is being looked into by Karen at my local depot.  20/04/21: Receive an update on enquiry that suggests that since the parcel was booked via Parcel2Go, I would have to go through them as they use Hermes network as an independent shipper.  20/04/21: Opened a claim with Parcel2Go.  23/04/21: Received an update on my claim. Parcel2Go stated:  "We have conducted a full investigation with the courier to locate your parcel, unfortunately, in this instance, the search has proved unsuccessful." 23/04/21: Provided documents to complete claim. Awaiting outcome.  I have posted the draft of my letter of claim and particulars of claim below.    Cheers!    Letter of claim   Particulars of claim  
    • Time Orders - Financial Legal Issues - Consumer Action Group get it done dont faff around.   also make sure they remove all unlawful penalty fees like letter/late/DN/debt investigation etc fees . (£12) they can't charge those   dx  
    • Return of good order, yes that is what they were saying the stage it was at.   will look into the stop order.   thank you 
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    • I sent in the bailiffs to the BBC. They collected £350. It made me smile.
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    • Hi @BankFodder
      Sorry for only updating you now, but after your guidance with submitting the claim it was pretty straight forward and I didn't want to unnecessarily waste your time. Especially with this guide you wrote here, so many thanks for that
      So I issued the claim on day 15 and they requested more time to respond.
      They took until the last day to respond and denied the claim, unsurprisingly saying my contract was with Packlink and not with them.
       
      I opted for mediation, and it played out very similarly to other people's experiences.
       
      In the first call I outlined my case, and I referred to the Contracts (Rights of Third Parties) Act 1999 as the reason to why I do in fact have a contract with them. 
       
      In the second call the mediator came back with an offer of the full amount of the phone and postage £146.93, but not the court costs. I said I was not willing to accept this and the mediator came across as a bit irritated that I would not accept this and said I should be flexible. I insisted that the law was on my side and I was willing to take them to court. The mediator went back to Hermes with what I said.
       
      In the third call the mediator said that they would offer the full amount. However, he said that Hermes still thought that I should have taken the case against Packlink instead, and that they would try to recover the court costs themselves from Packlink.
       
      To be fair to them, if Packlink wasn't based in Spain I would've made the claim against them instead. But since they are overseas and the law lets me take action against Hermes directly, it's the best way of trying to recover the money.
       
      So this is a great win. Thank you so much for your help and all of the resources available on this site. It has helped me so much especially as someone who does not know anything about making money claims.
       
      Many thanks, stay safe and have a good Christmas!
       
       
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    • Hermes and mediation hints. https://www.consumeractiongroup.co.uk/topic/428981-hermes-and-mediation-hints/&do=findComment&comment=5080003
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ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...


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So how can i be guilty of making this SH*TY scooter track availaible from my connection when i had no idea it was been down-loaded from my connection, this is like getting your credit card stolen when you are asleep and saying i should of none in my sleep it was stolen and stoped it. If ACS think they are getting any dosh out of me i would like to say GOOD LOOK i will fight them all the way to the E.U courts if i have to.:x:x

 

Oi..we are all huge Scooter fans here you know ! *gazes longingly at my Scooter poster of the teutonic twosome* :)

 

If you claim that youy didnt have this track on your PC and available for download then either, your PC had been hi-jacked, prob unlikely and you'd quite easily notice, your wifi connection had been hi-jacked, more probable or ACS/Digiprotect have cocked up and wrongly identified you, this last one is the most likely.

 

Andy

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Oi..we are all huge Scooter fans here you know ! *gazes longingly at my Scooter poster of the teutonic twosome* :)

 

If you claim that youy didnt have this track on your PC and available for download then either, your PC had been hi-jacked, prob unlikely and you'd quite easily notice, your wifi connection had been hi-jacked, more probable or ACS/Digiprotect have cocked up and wrongly identified you, this last one is the most likely.

 

Andy

 

.....Or the ISP's records of who had that specific IP address at that specific date/time were wrong.

 

S.

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.....Or the ISP's records of who had that specific IP address at that specific date/time were wrong.

 

S.

 

 

..yes.thats quite a viable reason too, in fact there appears no actual reason why an ISP would keep hold of IP addresses anyway or why it would go out of its way to ensure their accuracy. Many ISP's have already voiced displeasure at their new 'policing' role.

 

If it could be proved that this info wasnt accurate then ACS would be in deep do-do :)

 

Andy

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I wonder has any one considered do the Regulation of Investigatory Powers Act 2000 in particular Section 1 Unlawful Interception apply to how someone was able to ascertain that files were being uploaded from Private Home Computers without a warrant

 

I dont think that really matters as the monitors are based outside of the uk and are not bound by uk laws. Now if this evidence can be used if it is breaking uk laws is a diffent matter, as they will never be seen in front of a judge, so we may never know.

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I have got this info from another forum

 

(This new law has turned the owners of Pirate Bay into millionaires.

Here, for 5 euros a month you get a VPN connection and a masked IP.....and away yer go.)

 

I dont no what law he is referring to or what country he may be from but i think he is referring to ACS-law, So it looks like ACS are driving the pirates underground and all the people who have been wrongley accused could join pirate bay for revenge.

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well, it has been a while since ACS sent the 3rd letter demanding the reduced amount of £350, that one, like all the others was replied to with LOD and since, nothing.

 

I'm wondering what the next move will be. And find it v odd that the last letter demanded the £350 be paid within 21 days blahh blahh blahh but it has been at least 6 weeks, if not more since they sent it!

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I have got this info from another forum

 

(This new law has turned the owners of Pirate Bay into millionaires.

Here, for 5 euros a month you get a VPN connection and a masked IP.....and away yer go.)

 

I dont no what law he is referring to or what country he may be from but i think he is referring to ACS-law, So it looks like ACS are driving the pirates underground and all the people who have been wrongley accused could join pirate bay for revenge.

 

So instead of stamping out piracy, ACS Law have helped propogated it!

That is going to make them very popular with their clients......! :)

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if they can monitor bittorrent and know the ports why not just block all ports? Pirates will find away to do there thing the ads on tv keep telling us they funded organized crime and this has been going on since cassettes where about. Media industry is the answer stop being greedy and make content affordable. And stop paying stars stupid money

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if they can monitor bittorrent and know the ports why not just block all ports? Pirates will find away to do there thing the ads on tv keep telling us they funded organized crime and this has been going on since cassettes where about. Media industry is the answer stop being greedy and make content affordable. And stop paying stars stupid money

 

Its not as simple as 'blocking ports', they can only monitor bit torrent traffic not control it.

 

Andy

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Virgin Media are trialling yet more software/hardware to "sniff" what you are downloading! It is possible, I believe, to block web addresses easily enough. It is against the DPA and are to be challenged by the ICO over it.

I have not recieved any letter, dont expect to either, but if I did then I would be onto my ISP straight away and cancel my account. Until ISP's feel it in their pocket they will go the easy option route and give peoples details up.

I read on another, US based, site that ACS:Law are also being employed by another supplier of pornography to chase peeps. Will people pay up to avoid being called pervs? Its like being called a Rascist, easy to deny but impossible to prove your not.

Advice & opinions given by spartathisis are personal, are not endorsed by Consumer Action Group, and are offered informally, without prejudice & without liability. Your decisions and actions are your own, and should you be in any doubt, you are advised to seek the opinion of a qualified professional.:)

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Media industry is the answer stop being greedy and make content affordable. And stop paying stars stupid money

 

I agree with what you say about the media industry being greedy. just look at sue bo's album she only receives 15% of all profit made the rest goes to the record company, yet thats still millions of pounds. If pirates can make copies (normally high quality CD copies) and sell them for a third of the price then surely the record companies can sell them at about half the current price and still make profit if not more profit from the extra sales it would encourage.

Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (CAG),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

 

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Virgin Media are trialling yet more software/hardware to "sniff" what you are downloading! It is possible, I believe, to block web addresses easily enough. It is against the DPA and are to be challenged by the ICO over it.

I have not recieved any letter, dont expect to either, but if I did then I would be onto my ISP straight away and cancel my account. Until ISP's feel it in their pocket they will go the easy option route and give peoples details up.

I read on another, US based, site that ACS:Law are also being employed by another supplier of pornography to chase peeps. Will people pay up to avoid being called pervs? Its like being called a Rascist, easy to deny but impossible to prove your not.

 

Im happy with my Virgin Broadband but if they were to start acting stupidly |id have no hesitation in taking my custom elsewhere.

 

Way back in the mists of time, you'll find that Davenport Lyon accused an innocent elderly couple with no PC guilty of downloading gay porn, this was pretty much the death knell for Davenport Lyons action against downloaders, Atari had been one of their biggest customers but they jumped ship soon after. after the bad publicity that this generated, sooner or later the same thing will happen to ACS.

 

Andy

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Speacking off bad publicity, has any whos received a letter from them actually contacted any national newspapers and told them that acs law are targeting innocent people and demanding money from them, just because their ip address was connected to something being downloaded even though they never downloaded or uploaded it for others to download?

Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (CAG),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

 

By using my advice in any form, you agreed to waive all rights to hold myself or any persons representing myself of any liability.

 

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lol anyone want to bet that swinton council will not take such letters demanding money lightly? i see a court case coming... swinton council v ACS Law. Am sure it will become well known if ACS law did send swinton council letters demanding payment, and am sure it will highlight the issue ACS Law has at actually proving who is responsible for downloading on 1 specific ip address, e.g the person that owns the ip address or the person that actually downloaded the material.

Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (CAG),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

 

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It was on Radio 2 today, saying music piracy is now rife, i drive a school bus and have been quizzing kids on music downloads etc, and they tell me they can use mobile phones to connect to othere peoples networks and down load music go on face book etc and its all free

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It was on Radio 2 today, saying music piracy is now rife, i drive a school bus and have been quizzing kids on music downloads etc, and they tell me they can use mobile phones to connect to othere peoples networks and down load music go on face book etc and its all free

 

yep its called bt openworld or somthing like that. plus similar free access networks through other peoples wifi connection both phones and laptops can access the network through your router or modem if they are within a certain distance. all though your private connection is still secure it still connects via the same ip address i believe, i may be wrong though

Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (CAG),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

 

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yep its called bt openworld or somthing like that. plus similar free access networks through other peoples wifi connection both phones and laptops can access the network through your router or modem if they are within a certain distance. all though your private connection is still secure it still connects via the same ip address i believe, i may be wrong though
This is frightening m8 so this means if you dont like one of your neighbours and they dont have there wifi secure i could go and dowload scooter etc and he could get a bill from ACS pirates.
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This is frightening m8 so this means if you dont like one of your neighbours and they dont have there wifi secure i could go and dowload scooter etc and he could get a bill from ACS pirates.

 

This is nothing new, youll see from my previous post that I thought I'd try this out and downloaded an album using a neighbours connection, Talk Talk (I think) also published a report showing how easy this was and why the governments bill to disconnect file shares was seriously flawed.

 

Andy

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This is frightening m8 so this means if you dont like one of your neighbours and they dont have there wifi secure i could go and dowload scooter etc and he could get a bill from ACS pirates.

 

well their wifi for their own internet connection and private network is secure through the modem/router, but the openworld network that is also accessable from any modem/router is open for all to use and theres sod all we can do to stop them. But as i said i believe they both the same ip address with both connections going through your router or modem. So anyone walking pass can use your routers connection to access openworld network and download whatever the hell they like, and it be you that gets the ACAS letter through the door.

Please note that this advice is given informally, without liability and without prejudice. Always seek the advice of an insured qualified professional. All my legal and nonlegal knowledge comes from either here (CAG),my own personal research and experience and/or as the result of necessity as an Employer and Businessman.

 

By using my advice in any form, you agreed to waive all rights to hold myself or any persons representing myself of any liability.

 

If you PM me, make sure to include a link to your thread as I don't give out advice in private. All PMs that are sent in missuse (including but not limited to phinishing, spam) of the PM application and/or PMs that are threatening or abusive will be reported to the Site Team and if necessary to the police and/or relevant Authority.

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Hi Everyone,

 

Can I ask does anyone know who the other 5000 ISP's involved are?

 

What timescale do these letters normally operate under? Are people getting letters alleging infringements which have happened 2 years ago for instance?

 

Thanks

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Hi Everyone,

 

Can I ask does anyone know who the other 5000 ISP's involved are?

 

What timescale do these letters normally operate under? Are people getting letters alleging infringements which have happened 2 years ago for instance?

 

Thanks

I got my alleged accusation letter in June 09, it was alleging we made an illegal download about a year+ previous. we made this download (NOT) when we were on ower holls in the USA :mad: (apparently) :evil:. Up to now Tiscali/Talk-Talk, BT,Virgin,are a few who have rolled over without a fight and give out customers information.:evil:
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