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    • the Town and Country [advertisments ] Regulations 2007 are not easy to understand. Most Council planing officials don't so it's good that you found one who knows. Although he may not have been right if the rogues have not been "controlling" in the car park for that long. The time only starts when the ANPR signs go up, not how long the area has been used as a car park.   Sadly I have checked Highview out and they have been there since at least 2014 . I have looked at the BPA Code of Practice version 8 which covers 2023 and that states Re Consideration and Grace Periods 13.3 Where a parking location is one where a limited period of parking is permitted, or where drivers contract to park for a defined period and pay for that service in advance (Pay & Display), this would be considered as a parking event and a Grace Period of at least 10 minutes must be added to the end of a parking event before you issue a PCN. It then goes on to explain a bit more further down 13.5 You must tell us the specific consideration/grace period at a site if our compliance team or our agents ask what it is. 13.6 Neither a consideration period or a grace period are periods of free parking and there is no requirement for you to offer an additional allowance on top of a consideration or grace period. _________________________________________________________________________________________________________________So you have  now only overstayed 5 minutes maximum since BPA quote a minimum of 10 minutes. And it may be that the Riverside does have a longer period perhaps because of the size of the car park? So it becomes even more incumbent on you to remember where the extra 5 minutes could be.  Were you travelling as a family with children or a disabled person where getting them in and out of the car would take longer. Was there difficulty finding a space, or having to queue to get out of the car park . Or anything else that could account for another 5 minutes  without having to claim the difference between the ANPR times and the actual times.
    • Regarding a driver, that HAS paid for parking but input an incorrect Vehicle Registration Number.   This is an easy mistake to make, especially if a driver has access to more than one vehicle. First of all, upon receiving an NTK/PCN it is important to check that the Notice fully complies with PoFA 2012 Schedule 4 before deciding how to respond of course. The general advice is NOT to appeal to the Private Parking Company as, for example, you may identify yourself as driver and in certain circumstances that could harm your defence at a later stage. However, after following a recent thread on this subject, I have come to the conclusion that, in the case of inputting an incorrect Vehicle Registration Number, which is covered by “de minimis” it may actually HARM your defence at a later stage if you have not appealed to the PPC at the first appeal stage and explained that you DID pay for parking and CAN provide proof of parking, it was just that an incorrect VRN was input in error. Now, we all know that the BPA Code of Practice are guidelines from one bunch of charlatans for another bunch of charlatans to follow, but my thoughts are that there could be problems in court if a judge decides that a motorist has not followed these guidelines and has not made an appeal at the first appeal stage, therefore attempting to resolve the situation before it reaches court. From BPA Code of Practice: Section 17:  Keying Errors B) Major Keying Errors Examples of a major keying error could include: • Motorist entered their spouse’s car registration • Motorist entered something completely unrelated to their registration • Motorist made multiple keying errors (beyond one character being entered incorrectly) • Motorist has only entered a small part of their VRM, for example the first three digits In these instances we would expect that such errors are dealt with appropriately at the first appeal stage, especially if it can be proven that the motorist has paid for the parking event or that the motorist attempted to enter their VRM or were a legitimate user of the car park (eg a hospital patient or a patron of a restaurant). It is appreciated that in issuing a PCN in these instances, the operator will have incurred charges including but not limited to the DVLA fee and other processing costs therefore we believe that it is reasonable to seek to recover some of these costs by making a modest charge to the motorist of no more than £20 for a 14-day period from when the keying error was identified before reverting to the charge amount at the point of appeal. Now, we know that the "modest charge" is unenforceable in law, however, it would be up to the individual if they wanted to pay and make the problem go away or in fact if they wanted to contest the issue in court. If the motorist DOES appeal to the PPC explaining the error and the PPC rejects the appeal and the appeal fails, the motorist can use that in his favour at court.   Defence: "I entered the wrong VRN by mistake Judge, I explained this and I also submitted proof of payment for the relevant parking period in my appeal but the PPC wouldn't accept that"   If the motorist DOES NOT appeal to the PPC in the first instance the judge may well use that as a reason to dismiss the case in the claimant's favour because they may decide that they had the opportunity to resolve the matter at a much earlier stage in the proceedings. It is my humble opinion that a motorist, having paid and having proof of payment but entering the wrong VRN, should make an appeal at the first appeal stage in order to prevent problems at a later stage. In this instance, I think there is nothing to be gained by concealing the identity of the driver, especially if at a later stage, perhaps in court, it is said: “I (the driver) entered the wrong VRN.” Whether you agree or not, it is up to the individual to decide …. but worth thinking about. Any feedback, especially if you can prove to the contrary, gratefully received.
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    • deed?  you mean consent order you and her signed? concluding the case as long as you nor she break it's conditions signed upto? dx  
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ACS:Law copyright file sharing claims, Gallant Macmillan - and probably some others along the way...


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There's no need for personal insults - the site team are well aware of this thread, as you'll see from the beginning from their involvement, so any 'trolls' would (and have!) been dealt with effectively.

 

We're all here to learn from each other, but please do so within the forum rules - link below if you haven't read them (recently updated) yet;

 

http://www.consumeractiongroup.co.uk/forum/forum-rules-please-read/

 

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Hi, I've just received my second letter from ACS Law stating my first response (letter of denial) was a standard response which can be downloaded from the internet and therefore reject my letter. They are still demanding the same £295 for downloading the song "Evacuate the dancefloor". Has anyone else recieved a second letter alsoany advice would be appreciated.

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ignore

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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as every other post here

 

ignore them

 

they have no legal powers

 

dx

 

Thank You DX for your advice and help but im still worried. You say ignore them completely and Wittzend says:

 

It is not a [problem], do not ignore it. Read the speculative invoicing handbook, and try to read through all the posts

 

Some sites say completely ignore and others say you should still respond to them (but if u respond they will hound you). Im still confused....

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well at the end of the day its your choice.

 

as with the private parking tickets, the retail lose prevention & this subject

 

there are very few people that are taken to court

 

many people, but not on this thread, appear to post with unhand reasons as my sig, to make money out of people.

 

nobody has gone to court on this acs:law issue....no-one will.

 

your choice.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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Thank You DX for your advice and help but im still worried. You say ignore them completely and Wittzend says:

 

 

 

Some sites say completely ignore and others say you should still respond to them (but if u respond they will hound you). Im still confused....

Choice is yours. If you dont reply you run the risk of them applying for a default judgement against you,reply with a basic LOD as required by the pre-action protocol,then ignore any further correspondance. I know which route I'd take

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If you are not guilty, you reply to the first letter with LOD. It is best to use your own words or one of the templates you can find on this and other forums. But keep it simple and do NOT give out any other information. Any subsequent letter you can ignore.

witzend is correct

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Not the best advice to give out

 

To ignore allegations is good advice. You don't have to respond, it is not a court order. Personally I think sending a LOD is a waste of time.

 

The allegations cannot be proved against an individual, as it currently stands. There would have to be change in the law to make the owner of the IP address responsible for copyright infringements. You might have read the the government are looking at legislation allowing a log to be created of all internet connection activities. At some point, I can see the law being changed, to protect copyright owners. But until then, it is just a dodgy speculative invoicing process, which many say uses incorrect data.

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To ignore allegations is good advice. You don't have to respond, it is not a court order. Personally I think sending a LOD is a waste of time.

 

The allegations cannot be proved against an individual, as it currently stands. There would have to be change in the law to make the owner of the IP address responsible for copyright infringements. You might have read the the government are looking at legislation allowing a log to be created of all internet connection activities. At some point, I can see the law being changed, to protect copyright owners. But until then, it is just a dodgy speculative invoicing process, which many say uses incorrect data.

 

I suppose its all down to personal choice. Pre action protocol requires entering into dialogue.To not do so leaves you open to problems further down the line. I do not have any legal knowledge but I have read the directves on pre-action protocol and I would suggest anyone read it themselves before taking the advice of well meaning posters.

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I suppose its all down to personal choice. Pre action protocol requires entering into dialogue.To not do so leaves you open to problems further down the line. I do not have any legal knowledge but I have read the directves on pre-action protocol and I would suggest anyone read it themselves before taking the advice of well meaning posters.

 

That too, is my understanding. To not respond could be damaging in the long run. A simple reply and deny sent recorded, followed by a second reply and deny with a statement about harrasment sees it closed. After two responses you don't need to play letter ping pong anymore. Simply file and ignore anything else. I say file because you can then build a case for harrasment if they are not providing any further evidence to support their claim.

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Hi, I've just received my second letter from ACS Law stating my first response (letter of denial) was a standard response which can be downloaded from the internet and therefore reject my letter. They are still demanding the same £295 for downloading the song "Evacuate the dancefloor". Has anyone else recieved a second letter alsoany advice would be appreciated.

 

Just respond to their second letter with no more information than the template. Simply restate your denial and respond such that you will treat any such further correspondance without evidence to support their claim as harrasment. Don't write too much. Just stick to your denial. Then as I 've said before simply file and ignore further letters.

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Wittzend

 

The way I see it, is that when these companies receive a template LOD letter without any reasons for denial being given, it is pretty worthless, same as ignoring. Yes sending a template LOD is denying their allegation and this could be brought up in court, but then in court, you would be asked to justify your denial. If you had ignored the letters, in court you could just say that you were totally bemused by the allegation. You have no knowledge of what allegation they are on about. These allegation letters are not sent by recorded delivery, so you could state that you don't recall receiving any letters and the first you had heard about it, was when the court claim was received.

We could do with some help from you.

PLEASE HELP US TO KEEP THIS SITE RUNNING EVERY POUND DONATED WILL HELP US TO KEEP HELPING OTHERS

 

 Have we helped you ...?         Please Donate button to the Consumer Action Group

 

If you want advice on your thread please PM me a link to your thread

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Thank You DX for your advice and help but im still worried. You say ignore them completely and Wittzend says:

 

 

 

Some sites say completely ignore and others say you should still respond to them (but if u respond they will hound you). Im still confused....

 

My advice would be to read the thread and make your own mind up from the advice within it. That would be my advice to any new poster who comes and says what should I do without first reading the thread.

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I suppose its all down to personal choice. Pre action protocol requires entering into dialogue.To not do so leaves you open to problems further down the line. I do not have any legal knowledge but I have read the directves on pre-action protocol and I would suggest anyone read it themselves before taking the advice of well meaning posters.

 

That too, is my understanding. To not respond could be damaging in the long run. A simple reply and deny sent recorded, followed by a second reply and deny with a statement about harrasment sees it closed. After two responses you don't need to play letter ping pong anymore. Simply file and ignore anything else. I say file because you can then build a case for harrasment if they are not providing any further evidence to support their claim.

 

My advice earlier on was to respond with 1 x LOD then forget about it.

 

Now, I'd say there's enough evidence in this thread alone to suggest that ACS (and their counterparts) are abusing the Legal System, so I'd be saying to a Court that I ignored the letters for that very reasoning - any Judge that hears a claim for this is likely to consider their behaviour inappropriate.

 

Remember that the Civil Procedure Rules are flexible enough for a Court to apply them in the real World - discussing whether you should or shouldn't reply, according to the Rules, is irrelevant, as it's for a Court to decide if what was done in the circumstances was reasonable. I can't see a reason for considering a lack of response unreasonable given the feeling of emotion in this thread and the numbers involved.

 

Now, if they were taking everyone that had threats to Court, that would be a different matter.

 

Ultimately, CAG is a forum for airing views and advice is given based on experience - hence the different approaches suggested. It's for the readers of this thread to have sufficient awareness of their own situation to make a decision on how to proceed with it, although hearing differing viewpoints definitely assists with this process.

 

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Hi, I've just received my second letter from ACS Law stating my first response (letter of denial) was a standard response which can be downloaded from the internet and therefore reject my letter. They are still demanding the same £295 for downloading the song "Evacuate the dancefloor". Has anyone else recieved a second letter alsoany advice would be appreciated.

 

Yep, I have received exactly the same as yourself, looks like another batch has gone out. I sent an LOD after the first letter, there are varying opinions on what to do after your second letter, ranging from ignore it, to send a 2nd LOD. I'm just going to ignore this one, although, I would really like to write a long letter, telling them what I really think about them, especially the leak of my details on the Internet !!!

That seems to have gone quiet at the moment, one minute half million pound fines being bandied around, companies being made bankrupt, SRA investiagtions being made, e-mails published on how companies operate and on how much money they owe, newspaper headlines, BBC news.

Next, it's business as usual, let's send some more letters out, let's rake some more money from unsuspecting, unknowledgable punters. I don't understand how this can happen, once a company is, alledgedly, under investiagtion from two governing bodies ? :violin:

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quote_icon.png Originally Posted by blashey viewpost-right.png

i got a letter back from gm declining my offer of £100 and still want £370 i dont know what to do as i stupidly admitted it before i found this site :sad: they even have the cheek to give me the option of paying in instalements

should i pay i am at my wits end :sad:

 

 

 

 

i got reply back as i had now offered £200 to GM they accepted so hopefully thats that

 

thank you for all your help in here :)

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sorry but i think you are being fleeced blind

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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sorry but i think you are being fleeced blind

 

dx

 

I agree. But given that he/she admitted guilt there wasn't much hope for a better outcome - in my opinion. It was all a question of how much.

 

Glad you got it sorted blashey. Now at least you can sleep without that on your mind. Just a shame you never managed to get to the good advice before making an admission.

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Blashey... its unfortunate, but if its the case. Pay and forget about it all. At least a settlement is final and you are now never to be involved in the literature, effects or other further issues to come.

 

 

I had a payment plan with a company before which was to proceed with civil issues. Be realistic if you are going to pay. Dont pay back too quickly. If you accepted £200 agreement, pay them back £2 a month. or max £5.

 

thats what i did.

 

... yes you got caught... but remember the monetary payment isn't there to punish you, its to reimburse the 'SO CALLED' losses of these 'mugs' that you might or 'might not' have caused.

 

dont be out of pocket because theyre forcing you to pay X amount.

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... yes you got caught... but remember the monetary payment isn't there to punish you, its to reimburse the 'SO CALLED' losses of these 'mugs' that you might or 'might not' have caused.

 

dont be out of pocket because theyre forcing you to pay X amount.

 

That is a very good point and one worth pursuing.

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Sorry Blashey but you have just been conned, and you know you've been conned and accepted it. Yes you may have admitted it, however the amount you've paid is something they have determined. There is enough literature out there that the compensation should equal the loss, which is peanuts. you've paid 100 times more than you should have and are happy with that. Even if you've admitted it, i still don't think they would take someone to court as a good lawyer could probably argue that the penalty needs to be equal to the crime, potentially bringing down their house of cards as well. They would have to be crazy to take someone to court, he may be a **** but i don't think he's crazy.

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But as blashey has already admitted guilt the argument over the cost of damages would likely have needed to involve a legal professional, which would far outweigh the cost of making their agreement at £200. I agree the actual damages would likely have been in single figures, but to argue it in court whilst paying by the hour would have been more costly.

 

Until someone gets the whole matter into court to force an argument of the reliability of the methods employed and the calculation of quantum damages there will be no easy way just to argue the quantum damages from a position you are already at a loss at.

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doesn't matter you've admitted it.

 

there is nothing to pay and you should not pay them.

 

so, the 'copyright owner' has written saying this how much its cost me?

 

no they haven't

 

there is only one place this money is going

 

to line their pockets

 

keep it in yours.

 

dx

please don't hit Quote...just type we know what we said earlier..

DCA's view debtors as suckers, marks and mugs

NO DCA has ANY legal powers whatsoever on ANY debt no matter what it's Type

and they

are NOT and can NEVER  be BAILIFFS. even if a debt has been to court..

If everyone stopped blindly paying DCA's Tomorrow, their industry would collapse overnight... 

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