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    • If you are buying a used car – you need to read this survival guide.
      • 1 reply
    • Hello,

      On 15/1/24 booked appointment with Big Motoring World (BMW) to view a mini on 17/1/24 at 8pm at their Enfield dealership.  

      Car was dirty and test drive was two circuits of roundabout on entry to the showroom.  Was p/x my car and rushed by sales exec and a manager into buying the mini and a 3yr warranty that night, sale all wrapped up by 10pm.  They strongly advised me taking warranty out on car that age (2017) and confirmed it was honoured at over 500 UK registered garages.

      The next day, 18/1/24 noticed amber engine warning light on dashboard , immediately phoned BMW aftercare team to ask for it to be investigated asap at nearest garage to me. After 15 mins on hold was told only their 5 service centres across the UK can deal with car issues with earliest date for inspection in March ! Said I’m not happy with that given what sales team advised or driving car. Told an amber warning light only advisory so to drive with caution and call back when light goes red.

      I’m not happy to do this, drive the car or with the after care experience (a sign of further stresses to come) so want a refund and to return the car asap.

      Please can you advise what I need to do today to get this done. 
       

      Many thanks 
      • 81 replies
    • Housing Association property flooding. https://www.consumeractiongroup.co.uk/topic/438641-housing-association-property-flooding/&do=findComment&comment=5124299
      • 161 replies
    • We have finally managed to obtain the transcript of this case.

      The judge's reasoning is very useful and will certainly be helpful in any other cases relating to third-party rights where the customer has contracted with the courier company by using a broker.
      This is generally speaking the problem with using PackLink who are domiciled in Spain and very conveniently out of reach of the British justice system.

      Frankly I don't think that is any accident.

      One of the points that the judge made was that the customers contract with the broker specifically refers to the courier – and it is clear that the courier knows that they are acting for a third party. There is no need to name the third party. They just have to be recognisably part of a class of person – such as a sender or a recipient of the parcel.

      Please note that a recent case against UPS failed on exactly the same issue with the judge held that the Contracts (Rights of Third Parties) Act 1999 did not apply.

      We will be getting that transcript very soon. We will look at it and we will understand how the judge made such catastrophic mistakes. It was a very poor judgement.
      We will be recommending that people do include this adverse judgement in their bundle so that when they go to county court the judge will see both sides and see the arguments against this adverse judgement.
      Also, we will be to demonstrate to the judge that we are fair-minded and that we don't mind bringing everything to the attention of the judge even if it is against our own interests.
      This is good ethical practice.

      It would be very nice if the parcel delivery companies – including EVRi – practised this kind of thing as well.

       

      OT APPROVED, 365MC637, FAROOQ, EVRi, 12.07.23 (BRENT) - J v4.pdf
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Cooperative Bank/Yorkshire Building Society


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I had a Credit Card with Coop bank and I wrote in March asking for a copy of the agreement but did not include a £1 postal order - I didn't know about this till I discovered this website.

 

They replied saying they have ordered a copy of the agreement. This letter was dated 1st April and as of today I have not yet received it (maybe it was just an April Fool!). The day after - 2nd April they issued a default notice, I've just discovered that that is illegal after reading stuff on here.

 

Anyway my question is this - they haven't provided the agreement within the 30 days but as I didn't send the £1 initially should I write another letter using the template with the £1 and take it from there or can I proceed onto the next stage as they have replied to my letter?

 

Thanks for your help.

This e-book is what got me started http://www.freedomfiles.org/mary-book.pdf

 

This short film opened my eyes

http://www.flixya.com/video/1164060/Money_As_Debt_-_Forex

 

In truth we can find peace and in unity we can cause change

http://www.tpuc.org/

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Firstly the statutory time limits is 40 days for an S.A.R request and 14days for a CCA request.

 

IMO I would send off another request enclosing the £1 fee i say this because if you took to the next step they could then say well we did not receive the fee.

 

So its best to be one step ahead of them all the time plus you do not want to waste good paper and ink.

 

Just remember cca request 14 days and not 30

 

Regards

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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one more important point do you have the default notice in your procession if you do can i suggest you post it on here removing personal data so this can be checked for validity.

 

Most DN from the co-op are invalid due to the dates of remedy.

 

Regards

 

PF

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Thanks pompey, how do I post the default notice on here? Do I take a photo of it?

This e-book is what got me started http://www.freedomfiles.org/mary-book.pdf

 

This short film opened my eyes

http://www.flixya.com/video/1164060/Money_As_Debt_-_Forex

 

In truth we can find peace and in unity we can cause change

http://www.tpuc.org/

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you can do that if u have no scanner then upload it to Image hosting, free photo sharing & video sharing at Photobucket once u have it stored on there use the edit tools to delete personal info save then post the link to it on here

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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Scan it if you can (photo if not, but that is never as good). Then you need to open an account on somethiong like photobucket, upload the image(s) and post a link here

 

 

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hehe steve sorry i was a bit slow my excuse im using my fone

Finally if you succeed with your claim please consider a donation to consumer action group as those donations keep this site alive.

 R.I.P BOB aka ROOSTER-UK you have always been a Gent on these boards and you will be remembered for that.

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