Hillesden Securities Ltd - On a phishing trip?

[JrnyFan4Life]

Got this in my inbox this afternoon:

 

URGENT! Mr XXX Please call HSL on 0870 XXXXXX quoting reference number EXXXXXXXXXX

[Blondmusic]

I would not call them. Do everything in writing. To be honest i would not even reply. Do keep the email though as evidence.

[JrnyFan4Life]

I knew it looked suspiscious before I even opened it. Got no idea what they're after, but they're not getting it

[Blondmusic]

Sounds like they are on a fishing trip. Just leave them to it. If you get anymore emails then keep them in a special folder.

 

Just been looking at the Office of Fair Trading Debt Collection Guidance and found this.

It is unfair to communicate, in whatever form, with consumers in an unclear,

inaccurate or misleading manner.

 

Examples of unfair practices are as follows:

 

c. those contacting debtors not making clear who they are, who they work for, what their role is, what the purpose of the contact is.

Edited May 5, 2009 by Blondmusic
added details

[IdaInFife]

send a postcard back saying to be paid by recipitant (sp?)

 

URGENT! HSL you are numpties!

 

 

ida x

[twobeercans]

just email em back - Urgent please ring (find sunday sport add a phone number from the back of the paper you know the sort) qouting ref no. XXXX

 

 

 

what a cheek asking you to spend money phoning them lol and don't even say why hahahaha

[Pinky69]

They are desperate - Mr Faccenda is losing money. Send a copy to the OFT "Thought you would like to see this from Hillesden - a total breach of OFT Guidance" - this is their email address for complaints [email protected]

[JrnyFan4Life]

Thanks, Pinky. Fired off an email to the OFT last night.

[Pinky69]

Well done - that's just what they need.

[JrnyFan4Life]

Found out the culprit, and the winner is:

 

[IdaInFife]

not bad 2 days! lol.

 

 

cca request time I presume

 

Ida x

[JrnyFan4Life]

Just to update on this one, recieved a "solicitors" letter regarding the debt, so fired off a 'prove it' letter to DLC. This is their response:

 

 

To me it sounds like they're saying "We're authorised to collect the debt on behalf of MEM, but if you want the paperwork, ask them." Now surely if they're the "authorised" collectors, then they should have all the relevant documents?

[mr.ton]

Report them to the OFT & trading standards.

Send them a "get lost" letter as well.

[sillygirl1]

Doesn't this breach OFT guidlines by looking like a County Court Document, they have changed the colour to a purple rather than blue but basically it stinks... I'd report it asap as a major breach.

 

 

Found out the culprit, and the winner is:

 

[MK_One]

It is true about Faccenda loosing money, you see now everyone is buying free range chicken, the battery hen side of his business is loosing money, leaving Hillesden and DLC as the only part of his (rather small) empire which is actually making any money.

[ODC]

I love the way all these plonkers say YOU MUST do x,y,z.

 

Just who TF do they think they are. They have NO POWERS to make you do anything.

 

Oh dearie me they havent even properly assigned this so called debt. As Mr Feckender is involved they are obviously running around like headless chickens.

[postggj]

mem consumer finance

 

is that not payday uk or the like

 

they are based in bicester, oxfordshire

 

first time i have noticed them flog an account to a dca

 

times must be hard

 

prob the apr putting people off

[babybear39]

Subscribing...

[JrnyFan4Life]

I've already contacted the OFT and ICO about their unsolicited e-mails, how would I go about complaining about the letters they've sent, especially the one that looks like a court document?

[mayday mayday]

Our citibank account was passed to hillesden and we received a letter from them saying they had checked with land registry that we were the owners of our property and would be seeking a charging order. We then cca them and received a letter every month for about a year advising us that they would be sending the info shortly. After a year they sent us a letter saying they didn't have the cca and returned our postal order but stated although the agreement was not enforcable it would not be written off. Hope this helps.

[MK_One]

After a year they sent us a letter saying they didn't have the cca and returned our postal order but stated although the agreement was not enforcable it would not be written off. Hope this helps.

 

I can see you quaking in your boots:-) It still disappears from your credit file after six years whether you pay it off or not.

[ncf355]

I can see you quaking in your boots:-) It still disappears from your credit file after six years whether you pay it off or not.

 

 

To hell with 6 years!

 

They have done the 10 letters of "dont have the CCA, will contact again in 21 days" then the "unenforcceable, but we will continue to writeb to your credit file until you pay" to my wife

 

So court action is coming their way

[mayday mayday]

Do you think we will hear from them again? Or are you going to take them to court?

[Blondmusic]

Those letters that look like court documents used to be sent out by Wescot. I have had some so i know. You would get a Blue one asking for payment then a red one which looked very threatening. Since then Wescot have obviously had a slap and they just write to you with a proper letter.

 

Those documents do look very threatening though and i think most people would just pay up.

[babybear39]

I've already contacted the OFT and ICO about their unsolicited e-mails, how would I go about complaining about the letters they've sent, especially the one that looks like a court document?

 

Contact the MOJ