Iqor anybody ?

[hypern12]

Just had a credit card debt passed to Iqor anyone had any dealings with them ?. Have cca'd them for now will sit and wait.

[UnitedFront]

Never heard of them....... and I've had something from almost all of them in the past!!

 

You've done the right thing for now........ just sit and wait to see what, if anything, they come up with!!

 

UF

[cerberusalert]

Also known as legal & trade collections.

[babydoll0141917]

Hi

 

Easy to get rid of..they started to collect on a halifax cred card..told them was in dispute with halfax..never heard from the again since been passed to capquest now robbers way

[UnitedFront]

Also known as legal & trade collections.

 

In which case I take back my previous statement!

 

I have had dealings with legal 7 trade....

[Fred Bassett]

Just had a credit card debt passed to Iqor anyone had any dealings with them ?. Have cca'd them for now will sit and wait.

 

 

Iqor are fun to deal with. When they ring you, they just say they're calling from Preston but won't give you the name of the Company they work for. All you have to do to wind them up is say something along the lines of "So you're telling me that for the sake of my own security, you want me to give a complete stranger my personal details without even knowing which company you work for? I don't think so, goodbye."

 

Uselss bunch. Seen them off two or three times now .

 

Regards.

 

Fred

[UnitedFront]

Iqor are fun to deal with. When they ring you, they just say they're calling from Preston but won't give you the name of the Company they work for. All you have to do to wind them up is say something along the lines of "So you're telling me that for the sake of my own security, you want me to give a complete stranger my personal details without even knowing which company you work for? I don't think so, goodbye."

 

Uselss bunch. Seen them off two or three times now .

 

Regards.

 

Fred

 

If they do that it has to be worth a complaint to the OFT as well??

 

2.2 Examples of unfair practices are as follows:

 

a.

use of official looking documents intended or likely to mislead

debtors as to their status, for example, documents made to resemble court

claims.

 

b.

leaving out or presenting information in such a way that it

creates a false or misleading impression or exploits debtors'

lack of knowledge

 

c.

those contacting debtors not making clear who they are, who

they work for, what their role is, what the purpose of the

contact is

 

d.

unnecessary and unhelpful use of legal and technical language, for

example, use of Latin phrases

 

e.

failing to provide debtors or creditors with information on status

of debts, for example, not providing requested balance statements when

reasonably requested

 

f.

contacting debtors at unreasonable times

 

g.

ignoring or disregarding debtors' legitimate wishes in respect

of when and where to contact them, for example, shift workers who

ask not to be telephoned during certain times of the day

 

h.

asking or instructing debtors to make contact on premium rate

telephone numbers

[hypern12]

Had a strange phone call today this woman phoned wanting to speak to a Mr ? when i said M ? did not live here she wanted to know who she was speaking to. Very fishy !!!

She hung up when i asked her to identify herself and who she was calling for.

[cleo4patra]

Iqor are fun to deal with. When they ring you, they just say they're calling from Preston but won't give you the name of the Company they work for. All you have to do to wind them up is say something along the lines of "So you're telling me that for the sake of my own security, you want me to give a complete stranger my personal details without even knowing which company you work for? I don't think so, goodbye."

 

Uselss bunch. Seen them off two or three times now .

 

Regards.

 

Fred

Hi Fred- how did you see them off - I wrote to them for my BOS preference account - however they have written back saying they are acting in good faith . BOS terminated after dodgy DN - have written regarding that - they totally deny terminating. Any ideas???

[PGH7447]

I just ignored IGOR and they went away bunch of idiots

[creditcardmug]

I have them on a par with the moorcroft idiots, just send the acc. in dispute letter after 14 days, they will go away

[Fred Bassett]

Hi Fred- how did you see them off - I wrote to them for my BOS preference account - however they have written back saying they are acting in good faith . BOS terminated after dodgy DN - have written regarding that - they totally deny terminating. Any ideas???

 

Hi Cleo,

 

On the BoS account I had them running around in circles about whether or not it was a credit card agreement and eventually they gave up.

 

On MBNA I just pointed out that there was no enforceable agreement and I'm pretty sure I saw them off on Halifax the same way. I'm losing track of which DCAs have dealt with which account now!

 

Regards.

 

Fred

[hypern12]

Iqor have passed cca request on

[deathbycrayons]

Yeh I've dealt with them, they're a bunch of incompetant idiots, they don't read their letters, send countless templates out (sometimes 5 a week) and constantly phone but don't say who they are.. send them the harrassment warning by recorded delivery and also advise them that untill they can prove the debt is your's that you will consider all contact from them to be harrassment.

[hypern12]

More phone calls over the weekend from anonymous people asking for a mr so & so blah blah.

Wonder who it could be ?

[hypern12]

Iqor wrote to say they had passed on cca request but heard nothing more from them or OC. 12+2 days now up what next ?

[cerberusalert]

Send them this; http://www.consumerforums.com/resources/templates-library/86-debt-collectors/571-failiure-to-provide-a-copy-of-the-agreement-within-the-prescribed-timescale

[hypern12]

Send them this; http://www.consumerforums.com/resources/templates-library/86-debt-collectors/571-failiure-to-provide-a-copy-of-the-agreement-within-the-prescribed-timescale

Thanks Cerberusalert will draft that up tonight.

[photoman]

I've also been contacted by IQOR

(the new name for Legal & Trade)

 

The address on their letters is:

33-34 Winckley square

Preston

PR1 3EL

 

Their postal address is shambolic, and anybody trying to send recorded letters to them will often be told by the Post Office that it doesn't exist (?).

 

However, if you persist, then it will get to them.

(The Post Office clerk will just need to enter the address manually).

 

I've now had a response to a couple of formal complaints letters I sent, and been given the following contact details:

 

It appears that their "Complaints Coordinator" is a lady called:

 

Susan Myerscough

 

So address any communications for her direct attention, and lets make her work for her salary !

 

The email for the complaints dept is: [email protected]

 

 

Her direct phone number is: 01772 832002

 

Always best not to call these people if you can avoid it, and try to keep all communication in writing for your own records, and also to avoid being coerced over the phone into saying or agreeing to something you may later regret.

If you do feel you need to talk to them on the phone, or if your actually being persistently called by them, ask to speak to only this person directly, and....

REMEMBER TO RECORD ANY PHONE CALLS, AND INFORM THEM YOU ARE DOING SO.

[creditcardmug]

I have always used this...no problems

 

Iqor Recovery Services Ltd

P.O. Box 82

33 Winckley Square

Preston

PR1 3EL

[hypern12]

Everything i send gets there.

ps

up to now

Edited May 21, 2009 by hypern12
post script

[hypern12]

Iqor have supplied the signed credit agreement so i thought i was beat but then i got a demand from Wescot demanding payment on the same account. Whats going on. ?

[spamheed]

They don't know what they're doing.

 

We set Trading Standards onto them for my g/f and they ran away.

 

I would suggest you do the same, it is unlawful for two DCA to be pursuing the same debt

[hypern12]

Have had Wescot on the phone told them to put it all in writing.

[hypern12]

I am now getting mail from Wescott, Iqor, + HBOS all chasing the same debt. I will send HBOS a letter to see who in fact owns the debt and ask why i am getting hassle off all these cretins. ?